Common use of CUSTOMER SERVICE AGREEMENT Clause in Contracts

CUSTOMER SERVICE AGREEMENT. 4.1 To give effect to the obligations, limitations and liabilities contained in this Agreement, Provider agrees that prior to granting Customer access to the Authorized Services, Provider will enter into a Customer Service Agreement with Customer that includes (i) a grant of license to the Customer and its Customer Users which corresponds with and does not exceed Provider’s rights as set out in Section 3 and (ii) a provision according to which SAP shall be entitled to claim damages or seek equitable relief as a third party beneficiary in case the Customer violates any of the license terms of the Customer Service Agreement. Nothing in this Agreement shall prevent SAP from pursuing an action for an infringement of SAP's intellectual property rights by the Customer.

Appears in 27 contracts

Samples: Outsourcing Channel Master License Agreement, Outsourcing Channel Master License Agreement, Outsourcing Channel Master License Agreement

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CUSTOMER SERVICE AGREEMENT. 4.1 To give effect to the obligations, limitations and liabilities contained in this Agreement, Provider agrees that prior to granting Customer access to the Authorized Services, Provider will enter into a Customer Service Agreement with Customer that includes (i) a grant of license to the Customer and its Customer Users which corresponds with and does not exceed Provider’s rights as set out in Section 3 and (ii) a provision according to which SAP shall be entitled to claim damages or seek equitable relief as a third party beneficiary in case the Customer violates any of the license terms of the Customer Service Agreement. Nothing in this Agreement shall prevent SAP from pursuing an action for an infringement of SAP's intellectual property rights Intellectual Property Rights by the Customer.

Appears in 3 contracts

Samples: Outsourcing Channel Master License Agreement, Outsourcing Channel Master License Agreement, Outsourcing Channel Master License Agreement

CUSTOMER SERVICE AGREEMENT. 4.1 To give effect to the obligations, limitations and liabilities contained in this Agreement, Provider agrees that prior to granting gra nting Customer access to the Authorized Services, Provider will enter into a Customer Service Agreement with Customer that includes (i) a grant of license to the Customer and its Customer Users which corresponds with and does not exceed Provider’s rights as set out in Section 3 and (ii) a provision according to which SAP shall be entitled to claim damages or seek equitable relief as a third party beneficiary in case the Customer violates any of the license terms of the Customer Service Agreement. Nothing in this Agreement shall prevent SAP from pursuing an action for an infringement of SAP's intellectual property rights by the Customer.

Appears in 2 contracts

Samples: Outsourcing Channel Master License Agreement, Outsourcing Channel Master License Agreement

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CUSTOMER SERVICE AGREEMENT. 4.1 To give effect to the obligations, limitations and liabilities contained in this Agreement, Provider agrees that prior to granting Customer access to the Authorized Services, Provider will enter into a Customer Service Agreement with Customer that includes (i) a grant of license to the Customer and its Customer Users which corresponds with and does not exceed Provider’s rights as set out in Section 3 and (ii) a Provider shall, on request from SAP, use best efforts to enforce any provision according to which SAP shall be entitled to claim damages or seek equitable relief as a third party beneficiary in case its Customer Service Agreements directly against the Customer violates and shall co-operate with SAP and keep SAP fully informed in the enforcement of any of the license such terms of the in its Customer Service AgreementAgreements. Nothing in this Agreement shall prevent SAP from pursuing an action against the Provider for an infringement of SAP's intellectual property rights by the Customer.

Appears in 1 contract

Samples: Outsourcing Channel Master License Agreement

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