Common use of Customer Focus Clause in Contracts

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx Whanau • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • PatientsWomen, Families and Xxxxxx Whanau • Directors of Nursing Operations Manager • Nursing Council/Midwifery Council • Associate Directors of Nursing Midwifery Coordinator • Unions • Directorate Leadership Team Midwifery / Nursing Staff • Other District Health Boards • Clinical Nurse Co-ordinators Medical Staff • HWNZ • Nursing Allied Health Staff • NZNO NZCOM and other relevant professional colleges of nursing and midwifery • Medical Administration Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s Educational Institutions • Duty Manager(s) • NGOPHO • GP’s and Aged Care Sector • Maternity access agreement holders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Midwife with the Nursing Council New Zealand College of New Zealand. Midwives • Hold a current Nursing Council of New Zealand Midwifery Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMulti-disciplinary colleagues • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector service providers PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciesSPECIFICATION: ESSENTIAL DESIRABLE Education and Qualifications (• Bachelor of Oral Health or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealandequivalent. • Hold a current Nursing Registered with Dental Council of New Zealand and hold a current Annual Practising Practicing Certificate. Knowledge/Skills/Experience Clinical practice • Competent Professional Development Recognise oral abnormalities and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experiencedisease, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques prevent, diagnose and treat dental caries and other such diseases as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within required as per scope of practice.. • Refer appropriately. • Be responsible for maintaining a high standard of oral health in a group of children, through oral health education, regular examination and treatment and application of preventive measures. • A high level of interpersonal and communications kills • Ability to work in a supportive and honest manner. • Ability to motivate. • Able to gain peer credibility and respect. • Accept responsibility for own actions. • Possess the ability to problem solve and demonstrate initiative. Dental Health Education • Provide individual Dental Health Education to children parents/caregivers as required. • In association with the Oral Health Promotors plan and deliver Dental Health Education and promotion to groups as required. • Act as a resource person for teaching staff, in order to provide up to date and accurate Dental Health information. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Clinical Practice Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate Assessments and interventions • Undertake accurate and comprehensive assessments and evaluations • Your interventions are realistic and based on best practice • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients to set realistic, patient- centred outcomes • You use standard measurement tools and equipment as set down by departmental or professional protocols Documentation • Maintain confidentiality of patient information and documentation • Adhere to SDHB’s documentation standards • Your documentation is timely, clear, concise and accurate Culturally Sensitive Practice • Practices in a culturally safe manner • You assist patients to gain appropriate support and representation which reflects their cultural needs and preferences. Professional Responsibilities Working in a collegial manner • Contribute to the support and education of colleagues and students to enhance development of the profession • Participate in and contribute to the functioning of the team • Establish and maintain an effective working relationship with other staff • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice • You implement evidence-based best practice procedures and guidelines • You updates your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities • Your tasks are scheduled and completed in a timely manner Professional development • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable • Develop both personally and professionally to meet the changing needs of your career and profession • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx Whanau • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well Listening Practices attentive and active listening; has the patience to all kinds of hear people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactout; can defuse accurately restate the opinions of others even high-tension situations comfortablywhen he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Southern DHB staff • Patients and Midwifery Officer whanau • Patients, Families Managers at all levels of the organisation • Visitors • Departmental Clerical and Xxxxxx Clinical staff • Contractors • Chaplaincy • Stakeholders • Duty Managers • Funeral Directors of Nursing • Nursing Council/Midwifery Council Finance • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery Interpreters • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide records staff • GP’s Police • Duty Manager(s) Mental Health Records staff • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) Corrections • Registration as a Registered Nurse with the Nursing Council of New Zealand. Information Systems staff • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience Security • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. Orderlies • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.Telephonists •

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Te Whatu Ora - Health New Zealand - Southern DHB External to Te Whatu Ora - Health New Zealand - Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Te Whatu Ora – Health Boards New Zealand regions • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Te Whatu Ora - Health New Zealand - Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Organisational Agility Knowledgeable about how organisations work; knows how to get things done both through formal channels and the time informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of others on what’s importantorganisations. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; quickly zeros in on the critical few and puts the trivial many aside; provides individuals information so that they can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and make accurate decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortablyis timely with information. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s Patients and whanau • Duty Manager(s) Managers at all levels of the organisation • NGO’s and Aged Care Sector Visitors • • Stakeholders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New ZealandMinimum level 2 NCEA. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) At least four years clerical administration experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. the Healthcare sector Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion Knowledge of office systems and mediation procedures. • Evidence of good literacy and numeracy skills. • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (e-mail). • Ability to understand and follow written or verbal instructions • Personal Qualities • High standard of interpersonal communication skills, including written and verbal. • Sets high standards of performance. • Ability to work well in a team and xxxxxx good interpersonal relationship. • Willing to support and assist other staff as required. • Respect the privacy of individuals when dealing with personal information. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Service support Provide high quality administrative support to the ICU service, ensuring efficient and effective service delivery. • Set up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information. • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties. • Demonstrate professional accountability attention to detail and accuracy. • Demonstrate a willingness to adapt to changing needs of the service. • Evaluates situations and identifies existing or potential problems and opportunities. • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocols • All duties performed to a high standard. • Prompt response to requests. • Enquires are handled efficiently, promptly and appropriately. • Efficient transactional processing. • Adherence to work practice in line with organisational and finance policies. • Accurate high quality documentation produced in a timely manner. • Incoming phone calls and visitors are given exceptional customer service. • Prioritise work to ensure efficient service delivery. • • Recognise that everyone is entitled to consideration and respectful care without prejudice. ICU Administrative Support • Administration support for 6 Consultants, 7 Registrars, 50+ Nurses, Redevelopment Project officer • Coordinate the production of the monthly reports and answer related queries as requested • Develop, maintain and update electronic and paper information databases relevant to the service (Retrieval Database, SharePoint, ESHIB, ED Dept IS, Oracle, Health Connect, iPM, iSoft, SIC, MIDAS OneStaff, CLAB, Rostering, Safety 1st, Trendcare, PACS, announcements on TV screen) • Coordinates IT related issues • Maintain ICU Computer Contingency Plan in case of outages • Collate papers for meetings, prepare and circulate agendas, notify attendees, book venues, take and circulate minutes • Maintain and update CNM’s diary, make appointments • Make travel arrangements for all service staff and process all paperwork • Assist with staff recruitment, necessary paperwork, coordination of the interview panel, applications and orientation. • Prepares letters for CNM, Consultants, Registrars, Nurses. • Assist nurses with PDRP, track and update practicing certificate • Point of contact for all controlled Documents • Ensures mandatory audits are assigned and completed as per DHB expectations • Compile statistics and information as required • Undertake one-off projects, compile and process data for ALL staff in the service. • Assist Research Team with all trials (data, tracking, paperwork) • Assist with the information processing of complaints and incidents • Assist with drafting and monitoring CAPEX • All receptionist duties (answering door, answering phone, meet and greet all visitors to ICU) • Coordinate Bereavement Service • Order stores, stationery and equipment as necessary • • Coordinate with and assist other administration staff within scope the Directorate as necessary • Maintain Chargeable Patient database • Assist with service Study Days, be the banker for the Dunedin NZCCCN and assist with the newsletter • Assist the ECCT secretary with administrative duties • Assist with Job Descriptions and creating of practicenew documents • Maintain the ICU DVD Library and liaise with staff hospital-wide to ensure patients have access to this. • Make appts for Doctors, Clinical Nurse Specialists, Nurse Educator, all staff requiring this support. • Casing of patient notes • Coordinate Patient Feedback surveys/database • Maintain ICU Admission Book • Liaise with Xxxxxx Print and ordering all printing, Labels, create invoices • Create invoices for the helicopter team • Order rental medical equipment (bariatric chairs, beds) when requested by nursing staff • Booking of Rooms, VC’s, etc for All service staff.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications Qualificatio ns (or equivalent level of learning) • Registration Xxxxx xxxxxxx as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Comp etent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. • Postgr aduate Mental Health/Addiction Qualification Experience • One Two years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicableExperience in an OST programme • Experience in acute mental health service. • Experience in a physical health setting such as GP practice or medical xxxx would be an equivalent clinical setting to which you are being employed into. advantage Knowledge and Skills • Advanced communication techniques such as conflict resolutionYou will demonstrate strength in screening, diffusion assessment, brief intervention, and mediation clear decision making skills. • Demonstrate professional accountability within Have a commitment to providing a quality service including a clear, consistent, supportive approach and attitude towards alcohol and drug clients. • You will facilitate evidence based/best practice intervention processes (including assessment, treatment planning, intervention) according to your profession’s scope of practicepractice • Knowledge of physical health assessment and medications relevant to addiction is expected to be developed Personal Qualities • Be a critical consumer of research and embrace evidenced based practice when carrying out any task/function. • Have a commitment to ongoing development of nursing skills and in-service education. • Have the ability to work as part of a team. • Have ability to ‘work together’ in a collaborative manner. • Have ability to ‘work smarter’ by being innovative and proactive. • Accept responsibility for actions. • Be prepared to undertake other duties as reasonably requested by Director of Nursing. • Demonstrate the application of values and attitudes (virtues) relevant to each work context such as Resilience, Kindness, Patience, Diligence, Humour, friendliness, Gentleness, Non-striving, Positivity and an open mind.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Organisational Agility Knowledgeable about how organisations work; knows how to get things done both through formal channels and the time informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of others on what’s importantorganisations. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focus. Managing is excellent at honest analysis; looks beyond the obvious and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside doesn't stop at the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Southern DHB staff • Patients and Midwifery Officer whanau • Patients, Families and Xxxxxx Managers at all levels of the Organisation • Directors of Nursing Visitors • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team Stakeholders • Other District Health Boards DHBs/Hospitals • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector External Records Storage Provider PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council Minimum level 2 NCEA • Experience • At least 2 years administration experience • Excellent computer skills, including knowledge of New ZealandMicrosoft Word, Excel and Outlook (e-mail). • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced High standard of interpersonal communication techniques such skills, including written and verbal • Knowledge of office systems and procedures • Evidence of good literacy and numeracy skills • Basic understanding of medical terminology Personal Qualities • Ability to understand and follow written or verbal instructions. • Sets high standards of performance. • Ability to work well in a team and xxxxxx good interpersonal relationship. • Willing to support and assist other staff as conflict resolutionrequired. • Respect the privacy of individuals when dealing with personal information. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Service Support Provide high quality administrative support to the Clinical Records service, diffusion ensuring efficient and mediation skillseffective service delivery Undertake duties associated with the position, as required to maintain an efficient service, including up skilling as required/directed by the manager. Provide timely and accurate confidential administrative support to enable the efficient functioning of the service, including but not limited to: • Set up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information. • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties. • Demonstrate attention to detail and accuracy. • Demonstrate a willingness to adapt to changing needs of the service. • Evaluates situations and identifies existing or potential problems and opportunities. • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocols Patient Records • Be responsible for the retrieval, tracking, and dispatch of clinical records for all eligible requestors • Release of information as outlined in DHB policies and procedures • All expected and planned admissions are accurately booked, within the required timeframes outlined in • To be competent in the use of all Southern DHB computer systems relevant to the position • Process and book all expected & planned admissions, including contacting patients • Ensures all core business is completed within the designated daily timeframes • To work shifts as and when required • To process all clinic requests for records • To case all in patient discharges and make them available for all internal customers • To maintain the patient management system NHI database and the physical patients demographic integrity • To provide records required for audit within set guidelines the policies, communicating clearly and professionally to patients and services • Ensure all shift work tasks are completed. Representing the Clinical Records service professionally and respectfully at all times. • Ensure patient information is provided within the agreed set guidelines • Ensure all clinics are prepared within designated timeframes • Ensure all discharges are cased in accordance with the filing order • Ensure audit requests are legitimate and records are delivered within designated timeframes Individual and Team Performance • Participate in and contribute to the functioning of the team. • Establish and maintain an effective working relationship with other staff. • Assist other staff when required, and provide relief cover to team members on leave as directed by the manager. • Maintain a current desk file. • Maintain a high standard of integrity and work ethic including the utilisation of DHB equipment and consumables economically • Participate as a team member to ensure the best outcome for the organisation. • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members • Work to ensure a cohesive, positive and highly motivated team environment, with responsibility for effective skills transfer and knowledge share. • Prioritise own workload and manage own time effectively. • Information is communicated in a courteous and sensitive manner. • When workload allows, proactively assist other staff. • Provide leave cover as required. • Keep an up to date desk file to enable relief staff to pick up duties without disruption to workflow. Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Living Southern DHB Values Proactively demonstrating Southern DHB values in all aspects of the role. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Management Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Process Management Good at figuring out the process necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources. Problem Solving Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Planning Accurately scopes out length and difficulty of task and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals, evaluates results. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Provider Arm GMs and Midwifery Officer Service Managers • Patients, Families and Xxxxxx Similar roles in other DHBs • Directors of Nursing • Nursing Council/Midwifery Council Ministry of Health • Associate Directors of Nursing Allied, Scientific and Technical • Unions South Island Alliance • Māori Health Directorate and Leadership • WellSouth PHO • Portfolio Managers • Primary care providers • Service Managers and Charge Nurse/Unit Managers • External Providers • Digital Reporting Team • Other District Health Boards Medical Directors • Clinical Nurse Co-ordinators Planned Care Manager • HWNZ Funder Manager • Nursing Staff Quality Improvement Advisors • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Business Analysts PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as Bachelor’s Degree in a Registered Nurse with the Nursing Council of New Zealand. relevant field (Health, Planning, Management, Indigenous Studies etc) • Hold a current Nursing Council of New Zealand Annual Practising Certificate. Master’s degree in relevant field • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio Industry qualification in project or equivalent. planning Experience • One Planning, Policy, Project, Analytical or Quality Improvement Experience • Health, Government or Social Sector Experience OR equivalent experience in a planning/facilitation role in a large organisation • Experience Building relationships and working alongside multiple stakeholders to achieve project outcomes • At least 5 years’ post graduate (Nurse Entry experience in the health and disability support services • Familiarity with Te Ao Māori or kaupapa Māori principles as they apply to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. health service planning and design Knowledge and Skills • A willingness to keep learning in the analytics space • An interest in working with numbers, analysis and interpretation - curiosity to identify trends and anomalies and implications • Commitment to development cultural competencies • Advanced communication computer skills – word processing, excel • An effective communicator and relationship builder, able to encourage development when other • Familiarity with project management techniques such as conflict resolution• Experience in the planning or contractual processes of government services • Knowledge and experience of clinical and process activities within a hospital or health setting stakeholders have competing priorities • Ability to successfully engage in multiple initiatives simultaneously is required. Personal Qualities • Ability to see the “big picture” in national and regional planning while also connecting local actions to this • An effective facilitator and relationship builder • Accuracy and diligence with their work outputs • A team player and effective communicator, diffusion both verbally and mediation skillswritten • Proactively manage their time and responsibilities and achieve them independently. • Demonstrate professional accountability Have a sense of ownership and effectively do what required to achieve the best outcome • Actively develop organizational relationships with various departments and colleagues to work collaboratively KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Development of Provider Arm Planning Documents • Support service managers and directorate leads with production of their service and directorate plans. • Provide advice and support on alignment of service and annual planning with strategic and management objectives • Work with sub-speciality departments on planning activities • Support the delivery of annual planning activities • Support the process for development of Service Plans and Provider Arm Patient Services Plan. • Effective relationships with services established • Provide advice, demonstrating knowledge and application of health strategies at a national, regional and local level • Annual Planning activities are complete in line with deadlines. Monitoring and Reporting • Provide frameworks for Directorate staff to monitor and report effectively on their service and directorate plans • Provide updates of status of service planning across services • Stakeholders have clear understanding of progress and state of planning cycle Analytical and support activities • Perform analysis on datasets in different formats and from various platforms as required to support planning activities • Provide data analysis and reporting on an ad hoc basis • Engage with senior colleagues on approaches for analysis when complexity warrants expanded input • Acting as a liaison between services and IT groups – supporting the generation of data and insights. • Service and annual planning activities are informed by evidence Management of relationships with key stakeholders • Support Directorate Senior Leadership Team and Directorate staff with service and annual planning • Support consultation and consolidation of Directorate Plans and Provider Arm Patient Service Plan • Develop and maintain effective working relationships with Planning and Funding in respect of service planning and annual planning • Develop and maintain effective working relationships with Finance and Business Analysts in respect of service and annual planning and reporting • Professional relationships are effective and positive Actively contribute to supporting the wider Planning & Funding team • Maintain awareness of the team’s workplan/activity • Work as a member of the wider team by actively supporting and contributing to the overall workplan as required • Attends regular team meetings • Works within scope projects for the wider team as required Living Southern DHB Values Proactively demonstrating Southern DHB values in all aspects of practicethe role. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and the time of others on what’s importantactivities; quickly zeros in on the critical few understands how to separate and puts the trivial many asidecombine tasks into efficient work flow; knows what to measure and how to measure it; can quickly sense what will help or hinder accomplishing a goalsee opportunities for synergy and integration where others can't; eliminates roadblocks, creates focuscan simplify complex processes; gets more out of fewer resources. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well Informing Provides the information people need to all kinds know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Building Effective Teams Blends people - up, down, into teams when needed; creates strong morale and sideways, inside spirit in his/her team; shares wins and outside successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the organizationwhole team; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortablycreates a feeling of belonging in the team. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief PDU Manager • National Committees • Nursing/Midwifery Directors • Local, District and Regional Groups • PDRP Coordinator • Professional Nursing/Midwifery Organisations • NETP/NESP Coordinator • Tertiary Providers • Service Manager • Non-Provider Arm • Clinical Charge Nurses/Midwives • National Workforce Development Agencies • Clinical Leaders • • All Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing midwifery Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Maori Health Unit • • Medical Staff • PHO • Southern DHB wide staff Clinical Support Staff • GP’s • Duty Manager(s) Students • NGO’s • Infection Prevention and Aged Care Sector Control • • Occupational Health & Safety • PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration Be registered with the Nursing/Midwifery Council of New Zealand as a Registered Nurse with the Nursing Council of New ZealandNurse/Midwife. • Hold a current Nursing Nursing/Midwifery Council of New Zealand Annual Practising Certificateannual practising certificate. • Competent Professional Development and Recognition Programme Hold a relevant Post graduate certificate. • Hold a current Portfolio (PDRP/QLP) profile/portfolio or equivalent, appropriate to the role. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, Have or be undertaking this currentlyworking towards a post- registration qualification relating to principles of adult teaching and learning. • Please refer to area specific person specification if applicableHold or be working towards a relevant post-graduate diploma. • Experience • Experience and credibility with the health care team as a professional resource in speciality/practice area. • Networking effectively in area of specialty/ practice - locally, regionally and nationally. • Demonstrated ability to articulate evidence based nursing/midwifery practice to a Multidisciplinary Team. • Minimum of 3 years working either within the clinical area or relevant nursing/midwifery role. • Demonstrated ability to contribute to the professional development of nursing/midwifery staff. • Previous experience within an equivalent clinical setting to which you are being employed intoeducation role. Knowledge and Skills • Advanced communication techniques such as conflict resolutionRecognised teaching, diffusion mentoring and mediation coaching skills. • Demonstrate Have in-depth knowledge and understanding of NCNZ/MCNZ competencies • Advanced communication skills, written, verbal and presentation. • Demonstrates ability to develop nursing/midwifery standards and quality initiatives. • Knowledge and understanding of undergraduate nursing/midwifery curricula. • Ability to contribute positively, have vision and flexibility to contribute to and accommodate change. • Be a professional accountability within scope leader and role model, with proven ability to inspire, motivate and develop others. • Be champions for, and promote the profession of practicenursing/midwifery, including PDRP/QLP. • Have excellent administrative, computer, organisational and time management skills. • Current issues for nursing/midwifery and health in NZ and international context. • Current issues in nursing/midwifery education. • Current nursing/midwifery professional standards and codes. • Southern DHB current vision, goals and objectives. • Principles of the Treaty of Waitangi and biculturalism.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Interpersonal Savvy Relates well to all kinds of people — up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Organizational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing Problem Solving Uses rigorous logic and Measuring Work Clearly assigns responsibility methods to solve difficult problems with effective solutions; probes all fruitful sources for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactanswers; can defuse even high-tension situations comfortablysee hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Designated service staff within VIP Contract • General Practitioners, Midwives and Midwifery Officer other primary health care professionals • PatientsHuman Resources • Local agencies and/or Government Ministries who provide services to reduce family violence • Oranga Tamariki/DHB Liaison role • VIP Coordinators and Child Protection Coordinators in other DHBs • All Southern DHB staff • National VIP Manager for DHBs • Violence Intervention Programme team • National VIP Trainer • SDHB Maori Health team • National VIP Evaluation Team, Families and Xxxxxx • Directors Auckland University of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team Technology • Other District Hospitals/DHBs • Maori Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Providers PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio Tertiary qualification in nursing, social work or relevant equivalent. Experience • One years’ post graduate (Nurse Entry Xxxxx, experience and confidence to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed intoundertake leadership. Knowledge and Skills • Advanced Possess a current full driver’slicence. • Effective communication techniques such as conflict resolutionskills which facilitate achievement of desired relationships with all staff at all levels within Southern District Health Board. • Working knowledge of the Oranga Tamariki Act 1989, diffusion Children and mediation Young People’s Wellbeing Act, 1989, and the Domestic Violence Act 1995 and its application to the healthsetting. • Knowledge of other relevant legislation (Privacy Amendment Act 2013, Vulnerable Children’s Act 2014 and Protection of Personal and Property Rights 1988). • Demonstrates understanding offamily violence and the implications at all levels of society. • Committed to extending own knowledge and skills. • Demonstrate professional accountability Committed to promoting and role modelling professional/self- development and continuous quality improvement. • Committed to promoting interdisciplinary collaboration. • Understanding a systems approach to achieving change. Personal Qualities • Customer focused with a serviceethic. • Accountable for own responsibilities and area ofexpertise. • A clear, focussed, motivated and adaptable approach to colleagues, patients, their families and the community. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Clinical Practice / Te Mahi Haumanu Deliver services according to contracts and specifications • Implement the Violence Intervention Programme (VIP) in accordance with the National and Ministry specifications. • Coordinate programme implementation within scope services working with systems leaders. • Support the implementation of practicethe Ministry of Health (MoH) Family Violence Intervention Guidelines; Child Abuse and Intimate Partner Violence and Family Violence Intervention Guidelines for Elder Abuse and Neglect within the DHB. Leadership and Management / Te Ārahi me te Whakahaere • Establish regular contact with key community child protection and family violence intervention agencies. • Clear referral pathways established for health referrals to community agencies. • Support the implementation of national family violence and child protection related programmes within the DHB, for example Shaken Baby, Maternity Care, Wellbeing and Child Protection Multi Agency Group, National Child Protection Alert System. • Maintain excellent communication both written and verbal with all stakeholders. • Identify and support clinical leaders/ champions in services. • Regular meetings with core family violence/child protection community agency representatives. • Referral processes will be in place with appropriate agencies. • Relevant services supported to implement programmes. Participate in the development of plans for district wide service delivery • Constantly look for ways to contribute to and take an active part in the district planning for work delivery to ensure the constant improvement in quality, efficiency and accuracy of work delivered. • Quality improvement activities for both child and partner abuse intervention will inform programme development, implementation and review. • Monitoring and evaluation will be completed utilising the national VIP toolkit. • VIP Strategic Plan developed and implemented that integrates child and partner abuse intervention. • Quality improvement is implemented using the national VIP tool kit. • Monitoring data available for audit. Teaching & Learning / Ako Atu, Ako Mai • Provide peer support for clinical staff and/or supervision following identification of abuse. • Support staff implementing VIP e.g. Clinical Champions. • Develop and maintain a district VIP training plan for designated services. • Competent to deliver training. • Utilise existing database to evidence consultation and support given to staff. • Training delivered in accordance with national requirements. • Training is available cyclically.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her time solutions and the time of suggestions turn out to be correct and accurate when judged over time; sought out by others on what’s importantfor advice and solutions. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focus. Managing is excellent at honest analysis; looks beyond the obvious and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into workdoesn't stop at the first answers. Interpersonal Savvy Relates well to all kinds of people - people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. comfortably KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief General Manager MHAID Consumers Nursing Director MHAID Families Medical Director MHAID Community Groups Allied Health Director MHAID GPs and Midwifery Officer • Patientsother primary health care providers Clinical Leader Psychiatrists Combined Services Manager, Families Southland Team Managers XXXXX XXX’x Community Mental Health Team Education and Xxxxxx • Directors of Training Co-ordinator (Mental Health) Clinical Nurse Educator Clinical Nurse Specialists Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other Staff Non Clinical Support Staff Southern District Health Boards • Board Clinical Nurse Co-ordinators • HWNZ • Services Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Support Services Other DHB Mental Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Services PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as Appointee will be a Registered Nurse Special Medical Practitioner with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development Medical Council in the area of Specialist Psychiatry and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge Child and Skills • Advanced communication techniques such as conflict resolution, diffusion Adolescent and mediation skills. • Demonstrate professional accountability within scope of practiceFamily Service.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed achieve goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Management Competencies Priority Setting Spends setting Identifies what is important to ensure that his/her time and the time of others on what’s important; quickly zeros in on is spent well and efficiently. Creates focus and eliminates road blocks. Identifies means of achieving goals Delegation Able to determine the critical few difference between routine and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for important tasks and decisions; sets clear objectives , then clearly and measures; monitors process, progress, comfortably delegates as appropriate. Shares both responsibility and results; designs feedback loops into accountability knowing and trusting fellow staff members to perform and complete their own work. Interpersonal Savvy Relates well Problem Solving Uses rigorous logic and methods to all kinds solve difficult problems with effective solutions. Will search out through reliable sources the answers. Is able to determine unseen problems. Excels at honest and reliable answers. See to identify further answers other than those which are most obvious. Process management Works with staff to identify the processes required to get things done. Is able to simplify complex processes. Is able to organise fellow staff & activities. Understands how to separate and combine tasks to ensure an efficient work flow. Identifies what to measure and how to measure. Identifies opportunities for synergy and integration particularly of people - up, down, quality systems and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. processes KEY RELATIONSHIPS Within Southern DHB External to Southern DHB (When and as required) • Chief Nursing and Midwifery Officer Clinical Leaders District • Patients, Families and Xxxxxx IANZ • Directors Unit Manager Southland • Office of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions Radiation Safety • Directorate Leadership Team District • Regional and National Radiology Quality Networks • Charge Nurse Manager Otago • Administration Team Leader Otago • Senior Charge / Charge / Area Charge MITs • Other Quality Representatives District Health Boards • Clinical Nurse Co-ordinators Radiology Staff District • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector MIDAS team PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as Holds a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme recognised (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice NZQA or equivalent) experiencequalification, or be undertaking this currentlyeg. • Please refer Relevant Tertiary qualification and o NZ Certificate of Quality o IANZ Audit & Quality Course o Other recognised Quality certification/qualification • Audit qualification/certification • Or ability and willingness to area specific person specification if applicablework towards qualification Experience Evidence of quality and audit experience in a relevant health field, including: • Development of quality management frameworks. • Implementation of quality and audit systems. • Risk identification, management and mitigation. • Extensive experience of quality management/coordination in a public hospital or Radiology setting. • Experience in an equivalent clinical setting to which you are being employed into. aligning quality activities and associated documentation across multiple sites Knowledge and Skills Skilled communicator: • Advanced communication techniques such as conflict resolution, diffusion Conveys essential and mediation skillstechnical information without unnecessary complexity in all types of communication. • Demonstrate professional accountability within scope Provides constructive feedback in a fair and calm manner. • Training experience Computer Literate: • Skilled user of practice.MS Office suite. • Familiar with the development and maintenance of databases and networks. People skills: • Recognises where additional support and/or training is required. • Can identify required tasks and responsibilities with team members where appropriate. In depth knowledge of/experience with: • IANZ accreditation processes • Radiology • Editing and publishing skills • Sharepoint • Coaching

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: District Nurses provide community based services to people from the greater Dunedin area. Referrals come from inpatient areas, private providers and primary care. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Current driver licence with clean driving record • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ year post graduate (Nurse Entry to Practice or equivalent) experienceregistration experience • Current professional portfolio, or be undertaking this currently. • Please refer to area specific person specification if applicable. completion of same within 12 months • Experience in an equivalent clinical setting to which you are being employed into. • Experience in wound care management and palliative is an advantage Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice. • Demonstrate a genuine interest in working in the community • Sensitivity when dealing with clients and families, the general public and staff as appropriate • Ability to work autonomously as well as within a team • Be able to work with all patients across the lifespan • Excellent written and oral communication skills • Demonstrated time management skills • Demonstrated competence with computers • Participate in the Health Assessment modules if possible • Willingness to undertake post graduate education related to clinical issues common in the community • Ability to triage, assess and treat as needed • Empower and impart knowledge to patients and their families / carers • Demonstrated effective time management and prioritisation skills • Excellent organisational skills • Assess, plan, provide nursing intervention and document and evaluate care delivery • Commitment to being actively involved in quality processes including audits. • A high degree of self-motivation, willingness and self-responsibility to maintain and extend clinical knowledge and share this with colleagues. • Commitment to completing mandatory training and self-learning packages as required by the service and organisation within agreed timeframes e.g. IV certificate, LTVA, Tikaka orientation etc.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • PatientsWomen, Families and Xxxxxx Whanau • Directors of Nursing Lakes District Hospital Operations Manager • Nursing Council/Midwifery Council • Associate Directors of Nursing Lakes District Midwifery Coordinator • Unions • Directorate Leadership Team Midwifery / Nursing Staff • Other District Health Boards • Clinical Nurse Co-ordinators Medical Staff • HWNZ • Nursing Allied Health Staff • NZNO NZCOM and other relevant professional colleges of nursing and midwifery • Medical Administration Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s Educational Institutions • Duty Manager(s) • NGOPHO • GP’s and Aged Care Sector • Maternity access agreement holders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Midwife with the Nursing Council New Zealand College of New Zealand. Midwives • Hold a current Nursing Council of New Zealand Midwifery Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer Population Health Team / Cervical Screening Advisor & Sexual health staff • Patients, Families and Xxxxxx • Chief Nursing and Midwifery Officer • NCSP • Māori Health Directorate • Relevant national, regional and community agencies, working with Maori, Pacific and Asian people • Directors of Nursing • BSOS Screening support Services staff • Associate Directors of Nursing • Relevant national, regional and community agencies, working with Maori, Pacific and Asian people • Directorate Leadership Team • Nursing Council/Midwifery Council • Associate Directors of Nursing Colposcopy Services • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff All other departments as appropriate • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • and GP’s • Duty Manager(s) Industry • NGO’s and Aged Care Youth Health Sector • HWNZ • Other District Health Boards PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Be a NCSP certified Smear Taker • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. • Proficient Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience Demonstrated knowledge and experience in an equivalent clinical setting to which you are being employed intothe areas of public health nursing, youth health nursing, primary care or community nursing. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.. • Authorised vaccinator

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Relevant external services/organisations/stakeholders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciesSPECIFICATION: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Relevant BSc and post graduate training in Respiratory Physiology • Possess or have the ability to possess an annual practicing certificate APC from the Clinical Physiologists Registration as Board • Certified Respiratory Function Scientist (CRFS) by the Australian and New Zealand Society of Respiratory Science Ltd. • Masters in Respiratory Experience • At least 2 years’ experience working in a Registered Nurse with the Nursing Council of New ZealandRespiratory Laboratory and competent in full lung function and challenge testing. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ Qualified respiratory Physiologist with at least 2 years post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. qualification experience in an accredited Respiratory Laboratory • Experience in an equivalent clinical setting to which you are being employed into. undertaking arterial blood gases • Experience in cardio-pulmonary exercise testing (CPET) Knowledge and Skills Skills: • Advanced communication techniques Independently perform all respiratory procedures including but not limited to spirometry, full lung function testing, bronchodilator response, exhaled nitric oxide measurement and challenge testing • Ability to train, mentor and supervise junior staff Quality Assurance • Robust knowledge and experience around quality assurance and infection control procedures within a laboratory • Participate in maintaining the equipment and ensuring all equipment maintenance is up to date, identifying any issues to the Manager • Responsible for ensuring all QA procedures and testing is up to date and identifying any issues to the Manager Quality projects • Participate or lead quality projects associated with service delivery and development Personal Qualities • Friendly, approachable, and good written and oral communicator • Problem solver • Work independently but also as part of the wider team • Work well under pressure • Multi task and complete tasks within defined time periods • An eye for detail and continuous improvement • Positive reaction to change and an enabler of change KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Clinical Practice Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards • Your documentation is timely, clear, concise and accurate Culturally Sensitive Practice • Practices in a culturally safe manner • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. Professional Responsibilities Working in a collegial manner • Contribute to the support and education of colleagues and students to enhance development of the profession • Participate in and contribute to the functioning of the interprofessional team • Establish and maintain an effective working relationship with other staff • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You use recognised skill sharing processes such as conflict resolutionCalderdale to delegate parts of your practice to other team members Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, diffusion discuss and mediation skillsdisseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice • You implement evidence-based best practice procedures and guidelines • You updates your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities • Your tasks are scheduled and completed in a timely manner Professional development • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable • Develop both personally and professionally to meet the changing needs of your career and profession • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • Demonstrate You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well Listening Practices attentive and active listening; has the patience to all kinds of hear people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactout; can defuse accurately restate the opinions of others even high-tension situations comfortablywhen he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. KEY RELATIONSHIPS Within Te Whatu Ora Southern DHB External to Te Whatu Ora Southern DHB • Chief Nursing Te Whatu Ora Southern staff • Patients and Midwifery whanau • Managers at all levels of the organisation • Privacy Officer • Patients, Families Departmental Clerical and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GPHDC • Patient Affairs • Clinicians/SMO’s • Duty Manager(s) Managers • NGO’s and Aged Care Sector Oranga Tamariki • Finance • Royal Commission Inquiry • Medical records staff • Police • Mental Health Records staff • Corrections • Information Systems staff • ACC • Archives NZ • Lawyers • Orderlies • Corporate Lawyer • Telephonists • Coroners PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. Minimum level 2 NCEA • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. At least 2 years clerical administration experience • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion Knowledge of office systems and mediation procedures. • Evidence of good literacy and numeracy skills. • Demonstrate professional accountability within scope Excellent computer skills, including knowledge of practiceMicrosoft Word, Excel and Outlook (e-mail). • • Personal Qualities • High standard of interpersonal communication skills, including written and verbal. • Ability to understand and follow written or verbal instructions. • Sets high standards of performance. • Ability to work well in a team and xxxxxx good interpersonal relationship. • Willing to support and assist other staff as required. • Respect the privacy of individuals when dealing with personal information. • The intangible – Life Experience.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Innovation Management Is good at bringing the creative ideas of others to market; has good judgement about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out. Building Effective Teams Creates strong morale and spirit in his/her time team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the time whole team; creates a feeling of others on what’s important; quickly zeros belonging in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortablyteam. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s Patients and whanau • Duty Manager(s) Managers at all levels of the organisation • NGO’s and Aged Care Sector Visitors • • Stakeholders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. Minimum level 3 NCEA • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. At least 3 years clerical administration experience • Experience in an equivalent clinical setting to which you are being employed into. within the health sector Knowledge and Skills • Advanced High standard of interpersonal communication techniques such as conflict resolutionskills, diffusion including written and mediation verbal. • Knowledge of office systems and procedures. • Evidence of good literacy and numeracy skills. • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (e-mail). • Ability to understand and follow written or verbal instructions. • Personal Qualities • Sets high standards of performance. • Ability to work well in a team and xxxxxx good interpersonal relationship. • Willing to support and assist other staff as required. • Respect the privacy of individuals when dealing with personal information. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Service Support Provide high quality administrative support to the surgical service, ensuring efficient and effective service delivery. • Set-up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information. • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties. • Demonstrate attention to detail and accuracy. • Demonstrate a willingness to adapt to changing needs of the service. • Evaluates situations and identifies existing or potential problems and opportunities. • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocols. • All duties performed to a high standard. • Prompt response to requests. • Enquires are handled efficiently, promptly and appropriately. • Efficient transactional processing. • Adherence to work practice in line with organisational and finance policies. • Accurate high quality documentation produced in a timely manner. • Incoming phone calls and visitors are given exceptional customer service. • Prioritise work to ensure efficient service delivery. • Recognise that everyone is entitled to consideration and respectful care without prejudice. Wait list for Treatment • Enter wait list forms on iPM • All booking forms are entered onto iPM with priority and authorisation fields completed within 5 working days in line with current resource. Notify line manager if unable to meet target • Work with Consultants to ensure patients are treated within clinical timeframe Theatre Operating Lists Elective • Providing relevant information available from clinicians • Phone patients to advise admission date • Alternatively send admission papers to patients with relevant information, to ensure seamless pathway • Preadmission process is identified for each patient • Theatre lists are entered into iPM no later than 2 weeks prior to day of operation wherever possible. Notify line manager if issues comprise this time frame Theatre Operating Lists Acute/Trauma • Providing relevant information available from clinicians • Liaise and communicating changes with the General Surgical and Orthopaedic team, and Perioperative coordinator on acute cases to assist patient management • Phone patients to advise admission date and time • Coordinate with Queenstown Southern Cross outplaced trauma list • Preadmission process is identified for each patient • Theatre lists are entered into iPM, including outplaced lists • Maintain data base of all acute orthopaedic patients Individual and Team Performance Participate in and contribute to the functioning of the team. • Participate in and contribute to the functioning of the team. • Establish and maintain an effective working relationship with other staff. • Assist other staff when required, and provide relief cover to team members on leave as directed by the manager. • Maintain a current desk file. • Maintain a high standard of integrity and work ethic including the utilisation of DHB equipment and consumables economically. • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members. • Work to ensure a cohesive, positive and highly motivated team environment, with responsibility for effective skills transfer and knowledge share. • Participate as a team member to ensure the best outcome for the organisation. • Active participation in the team. • Collegial support and strong working relationships evident with other team members. • Demonstrate a pleasant, accepting and helpful attitude. • All duties performed to a high level standard. • The routine of the service is uninterrupted • When workload allows, proactively assist other staff. • Provide leave cover as required. • Keep an up to date desk file to enable relief staff to pick up duties without disruption to the workflow. • Be able to work efficiently and effectively unsupervised. • Prioritise own workload and manage own time effectively. • Information is communicated in a courteous and sensitive manner. • Promote and adhere to the philosophy of the Southern Way principles. Ministry of Health Targets • Understand and supports the meeting of Ministry of Health Targets of Elective Services, Patient Flow Indicators (ESPIs), Faster Cancer Targets Communication with the orthopaedic team • Ensure long wait patients are clearly identified and are allocated a timely date for surgery in a logical and correct sequence ACC • Ensures funding is captured by assisting with completion of relevant paperwork prior to surgery • Patients are identified to maximise revenue • Complete ARTP • ACC requirements are met • Patient goes forward for surgery with ACC funding secured Clinical Typing • Complete typing of clinic letters within 5 working days in line with available resource • Complete typing of operation notes within 3 working days in line with available resource • Operation notes are typed/scanned and uploaded into Health Connect South • Notify/seek assistance Patient Investigations Where Relevant • Ensure all patient investigations/pre requisites completed pre-operatively e.g. bariatric surgery • Admissions to day surgery scheduled • Radiology appointments etc. completed in appropriate sequence • EEG, EMG, radiology appointments organised Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. • Options: Providing for and properly resourcing kaupapa Māori health and disability services. Furthermore, the Crown is obliged to ensure that all health and disability services are provided in a culturally appropriate way that recognises and supports the expression of hauora Māori models of care. • Partnership: Working in partnership with Māori in the governance, design, delivery and monitoring of health and disability services – Māori must be co-designers, with the Crown, of the primary health system for Māori. • You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social-cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. • Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not exacerbated by overlaying your own cultural values and practices on patients. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges Relevant external services/organisations/stakeholders PERSON SPECIFICATION: This position involves working with a range of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for age groups, with a person to be fully competent variety of persisting pain conditions predominantly in the roleoutpatient setting. Position A specific competencies: focus for this role is pain occupational therapy management of patients, multidisciplinary pain assessment and patient pain education for the persistent pain service. This will require active participation in the ongoing development of the pain service and an enthusiasm to develop skills in pain Occupational Therapy management. This role requires the capability to work efficiently and autonomously, demonstrating effective clinical practise and application of knowledge. A strong commitment to working with patients to achieve functional and vocational goals is required, as is optimising realistic patient outcomes and facilitating effective pain self-management. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Must be registered with the Nursing Council Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Occupational Therapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a work visa/permit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of NZ Pain Society • Training in Cognitive Behavioural Therapy, motivational interviewing and/or other pain- specific psychological skills Experience • A keen interest in persisting pain management and chronic pathology • Collaborative working as part of a team to enhance patient care • Working with patients from a range of age groups and cultural backgrounds • Working in one-on-one and group settings • Utilise evidence-based best practice and the skills required for working with persisting pain patients • A minimum of 5 years’ clinical experience, including rehabilitation. • Hold a current Nursing Council Specialised pain management experience of New Zealand Annual Practising Certificate. • Competent Professional Development persistent pain and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicablechronic pathologies. • Experience working with youth and adolescents • Quality improvement and service development initiatives • Specific interest area(s): chronic pelvic pain; paediatric pain occupational therapy; functional rehabilitation models; chronic pathology (fatigue or cardiorespiratory conditions) Knowledge and Skills: • Facilitate appropriate and high-quality occupational therapy management of patients • Be motivated and committed to directing own professional development and personal growth. • Work actively and co-operatively in an equivalent inter-professional team and liaise appropriately with relevant health care professionals and whanau/family, support persons, and external organisations • Contribute to continuing education within the persistent pain team • Be familiar with ACC requirements and processes • Prepare progress and discharge reports to meet DHB and ACC requirements • Assist in the support and mentoring of students/new graduates/rotational staff/assistants (as required) • Be computer literate with a broad based understanding of computer skills • Base knowledge of first aid and willingness to participate in annual CPR training • Confident, competent swimming skills sufficient to pass biennial pool training • Assist with cover for workload in other areas as directed • Perform other duties relevant to the position as required Personal Qualities • Demonstrate a high level of interpersonal and communication skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Maintain a high level of professionalism, and accept responsibility for own actions • Have an appropriate presentation and standards of personal care and grooming • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely KEY RESULT AREAS/PILLARS OF PRACTICE: Clinical Practice/ Te Mahi Haumanu Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Leadership and Management/Te Ārahi me te Whakahaere • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical setting and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to which you establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are being employed into. Knowledge scheduled and Skills completed in a timely manner • Advanced communication techniques You use recognised skill sharing processes such as conflict resolutionthe Calderdale framework to delegate parts of your practice to other team members Teaching & Learning /Ako Atu, diffusion Ako Mai Of Self • Develop both personally and mediation skillsprofessionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Demonstrate Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional accountability within scope supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice.practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Service Improvement and Research /Te Whakapai Ratonga me te Rangahau

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into workwork Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Interpersonal Savvy Relates well Process Management Good at figuring out the processes necessary to all kinds of get things done; knows how to organise people - up, down, and sideways, inside activities; understands how to separate and outside the organizationcombine tasks into efficient work flow; builds appropriate rapport; builds constructive knows what to measure and effective relationships; uses diplomacy and tacthow to measure it; can defuse even high-tension situations comfortablysee opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer Southern DHB staff • Patients, Families and Xxxxxx Stakeholders • Directors Managers at all levels of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery the organisation • Medical Staff Council of New Zealand • Community Members Resident Medical Officers • Allied Health Staff Workforce New Zealand • Senior Medical Officers • New Zealand Resident Doctors’ Association • Prevocational Educational Institutions Supervisors • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Medical Training Colleges PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Minimum level 2 NCEA Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) At least 4 years clerical administration experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience preferably in an equivalent clinical setting to which you are being employed into. the health sector Knowledge and Skills • Advanced High standard of interpersonal communication techniques skills, including written and verbal • Knowledge of office systems and procedures • Evidence of good literacy and numeracy skills • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (email) • Excellent organisational and time management skills • Performs tasks reliably, skilfully and accurately • Accomplish complex tasks with little supervisory requirement • Uses knowledge of facilities and equipment to achieve tasks and solve problems Personal Qualities • Ability to understand and follow written or verbal instructions • Sets high standards of performance • Ability to work well in a team and xxxxxx good interpersonal relationship. • Willing to support and assist other staff as required • Respect the privacy of individuals when dealing with personal information • Demonstrate the ability to be flexible and cope with fluctuating work demands • Demonstrated ability to be flexible and cope with fluctuating work demands KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Service support Provide high quality administrative support to the RMO Unit, ensuring efficient and effective service delivery Undertake duties associated with the position, as required to maintain an efficient service, including up skilling as required/directed by the Manager. • Provide timely and accurate confidential administrative support to enable the efficient functioning of the service, including but not limited to: • Set up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties • All duties performed to a high standard • Prompt response to requests • Enquires are handled efficiently, promptly and appropriately • Efficient transactional processing • Adherence to work practice in line with organisational and finance policies • Demonstrate attention to detail and accuracy • Demonstrate a willingness to adapt to changing needs of the service • Evaluates situations and identify existing or potential problems and opportunities • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocols • Maintain Diaries, make appointments and travel arrangements for the service. • Take messages, answer and redirect queries as appropriate, screen telephone calls, mail and visitors. • Compile statistics and information as required. • Undertake one-off projects, compile and process data for management or project team when required. • Coordinate the production of weekly, monthly and ad hoc reports and answer related queries as requested • Order stores, stationery and equipment as necessary. • Participate collectively with the Management Assistants and other Administration Assistants to provide consistent and effective administrative functions across the SDHB. • Document all procedures within desk files. • Keep One-staff and the leave planner up to date for all leave for the RMO Unit staff • Collate information regarding mandatory requirements for RMOs such as conflict resolution, diffusion Practising Certificate and mediation skillsMedical Indemnity Insurance data • Accurate high quality documentation produced in a timely manner. • Incoming phone calls and visitors are given exceptional customer service • Prioritise work to ensure efficient service delivery • Recognise that everyone is entitled to consideration and respectful care without prejudice • All duties are performed to a high standard, on time. • Requests are followed up promptly Prevocational Educational Supervisor support Provide administrative support to the Prevocational Educational Supervisors. • Making appointments for Interns to meet with their Educational Supervisor • Acting as the secretariat for the regular Prevocational Educational Supervisor meetings • All duties are performed to a high standard, on time. Individual and team performance Participate in and contribute to the functioning of the team. Establish and maintain an effective working relationship with other staff. Assist other staff when required, and provide relief cover to team members on leave as directed by the Manager. Maintain a current desk file. Maintain a high standard of integrity and work ethic including the utilisation of DHB equipment and consumables economically. • Participate as a team member to ensure the best outcome for the organisation • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members • Active participation in the team • Collegial support and strong working relationships evident with other team members • Demonstrate a pleasant, accepting and helpful attitude • All duties performed to a high level standard • The routine of the service is uninterrupted • Work to ensure a cohesive, positive and highly motivated team environment, with responsibility for effective skills transfer and knowledge share • Prioritise own workload and manage own time effectively • Information is communicated in a courteous and sensitive manner • When workload allows, proactively assist other staff • Provide leave cover as required • Keep an up to date desk file to enable relief staff to pick up duties without disruption to the workflow • Be able to work efficiently and effectively unsupervised • Promote and adhere to the philosophy of the Southern Way principles Personal development Undertake an annual performance appraisal Set and document prospective goals and objectives Maintain and improve work related knowledge and skills Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Living Southern DHB Values Proactively demonstrating Southern DHB values in all aspects of the role. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Te Whatu Ora Southern DHB External to Te Whatu Ora Southern DHB • Chief Nursing Charge Nurse Manager Perioperative Associate Charge Nurse Manager Day Surgery Unit Nurse Manager/Service Manager Relevant associated groups, local and Midwifery Officer • Patientsregional Integrated Operations Centre Healthcare providers Unit team managers Healthcare consumers Clinical Charge Nurses National Speciality groups Clinical Leaders NZNO, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO PSA and other relevant professional colleges of nursing and midwifery • Medical All Nursing and Midwifery Staff • Community Members • Nursing Council/Midwifery council Allied Health Staff • Educational Institutions • Administration Nurse Educators Practice Development Unit Medical Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Clinical Support Staff PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as It is essential that the applicant be a Registered Nurse registered nurse with strong clinical leadership skills • Achievement of at least Level 3 within the Nursing Council PDRP and is committed to working toward DSN PDRP within 1 year of New Zealand. commencing the position • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One 5 years’ post graduate (Nurse Entry experience working in a Perioperative area • It is essential that the applicant be a registered nurse with strong clinical leadership skillsExpert clinical knowledge and skill that enable case management of individuals to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. prioritised with timely theatre access • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • PatientsWomen, Families and Xxxxxx Whanau • Directors of Nursing Operations Manager • Nursing Council/Midwifery Council • Associate Directors of Nursing Midwifery Coordinator • Unions • Directorate Leadership Team Midwifery / Nursing Staff • Other District Health Boards • Clinical Nurse Co-ordinators Medical Staff • HWNZ • Nursing Allied Health Staff • NZNO NZCOM and other relevant professional colleges of nursing and midwifery • Medical Administration Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s Educational Institutions • Duty Manager(s) • NGOPHO • GP’s and Aged Care Sector • Maternity access agreement holders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Midwife with the Nursing Council New Zealand College of New Zealand. Midwives • Hold a current Nursing Council of New Zealand Midwifery Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Motivating Others Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Decision Quality Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgement; sought out by others for advice and solutions. KEY RELATIONSHIPS Within Te Whatu Ora - Health New Zealand - Southern DHB External to Te Whatu Ora - Health New Zealand - Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Charge Nurse Co-ordinators Managers • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Te Whatu Ora - Health New Zealand - Southern DHB wide staff • GP’s GPs • Duty Manager(s) • NGO’s and Aged Care Sector NGOs • Service Managers • New Zealand Police PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Holds Level 4 or Senior Nurse PDRP or level 3 and working towards level 4. • Working towards relevant Post graduate qualifications at a minimum of a Diploma or / and a Master’s degree • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. Minimum 5 years relevant clinical experience • Please refer to area specific person specification if applicableExperience in a clinical setting. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice. • Current nursing professional standards • Te Whatu Ora - Health New Zealand - Southern current vision, goals and objectives • Principles of the Treaty of Waitangi and biculturalism Personal Qualities • Positive, proactive and enthusiastic attitude • Seen as approachable by other staff – sensitive and constructive to others • Motivated to work in a collaborative manner • Demonstrated insight into own knowledge and behaviour and how this affects others • Demonstrated patient focused approach to practice • Be a critical consumer of research and embrace evidenced based practice when carrying out any task/function. • Have a commitment to ongoing development of nursing skills and in-service education. • Have the ability to work as part of a team. • Accept responsibility for actions. • Be prepared to undertake other duties as reasonably requested by Director of Nursing. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Professional Responsibility Able to demonstrate knowledge, judgement and accountability in relation to: professional, legal and ethical responsibilities and cultural safety. Promotes and environment that maximises patient’s safety, independence and quality of life and health. Accepts responsibility for ensuring that his/her nursing practice and conduct meet the standards of the professional, ethical and relevant legislative requirements. Demonstrates the ability to apply the principles of the Treaty of Waitangi to nursing practice. Demonstrates accountability for directing, monitoring and evaluating nursing care that is provided by enrolled nurses and others, and utilises more experienced RNs to assist with problem solving and setting priorities. Promotes an environment that enables patient safety, independence, quality of life and health. Practices nursing in a manner that the patient determines as being culturally safe. Reads and adheres to Te Whatu Ora - Health New Zealand - Southern vision, values, policies and procedures. • Meets and maintains organisational mandatory requirements for nurses • Attains and maintains area specific mandatory requirements and key accountabilities • Engages in appraisal systems with manager • Professional Portfolio current– PDRP preferred Portfolio • APC • Adhere to policies and procedures • Respect for others • Partakes in regular team meetings engaging in discussion • Presents self in a tidy and professional manner • Promotes health utilising teachable moments Represents the organisation and the nursing profession in a committed manner, projecting a professional image of nursing. • Adheres to policy – ID badge worn on person at all times Management of Nursing Care Able to assess and manage health consumer care, responsive to consumers’ needs, supported by nursing knowledge and evidence based research. Provides planned nursing care to achieve identified outcomes. Undertakes a comprehensive and accurate nursing assessment of patients in a variety of settings. Ensures the patient has adequate explanation of the effects, consequences and alternatives of proposed treatment options. Acts appropriately to protect oneself and others when faced with unexpected patient responses, confrontation, personal threat or other crisis situations. Evaluates patient’s progress toward expected outcomes in partnership with patients. Validates and documents decision-making and outcomes based on nursing knowledge and clinical experience. Recognises early and subtle changes in the patient’s health status and/or circumstances and intervenes appropriately and promptly. Acknowledges own limitations of knowledge in complex situations and utilises appropriate resource people when necessary. Provides health education appropriate to the needs of the patient within a nursing framework. Teaches patients and family groups effectively by assessing learning readiness; providing teaching; evaluating knowledge and lifestyle changes and maximising opportunities for patient learning and independence. Reflects upon, and evaluates with peers and experienced nurses, the effectiveness of nursing care. Continues to advance clinical knowledge and skills through self-learning, xxxx teachings, in-service education and external programmes as approved by his/her line manager. Works collaboratively with all members of the health care team to ensure staff receives high quality education input and support. Promotes cost effective clinical nursing practice. Promotes a collaborative model of care, teamwork, handover practices, and rapid rounding strategies to enhance patient delivery as appropriate. • Professional Portfolio maintained(PDRP preferred) • Engages in appropriate audit • Mandatory certification current • Ensures documentation is accurate and maintains confidentiality of information • Meets NCNZ requirements for APC • Proactive in sourcing appropriate information and/or referral for patients and families • Seeks and engages in professional development of self and others • Use of appropriate assessment tool • Assessment reflects current health status • Completed restraint/de-escalation workshop/training • Use of appropriate referrals • Utilises ISBAR and escalates as appropriate • Aware of own scope and scope of others • Engages in peer review procedures • Accesses and utilise appropriate resources to educate patients and families • Accesses and utilises appropriate resources to educate patients and families • Observed sharing knowledge with others • Engages in education of peers • Completes incident reports to identify and manage risk • Maintains professional development. • Data entry and accurate • Is responsible in appropriate use of technology and social media within clinical settings (as per NCNZ Code of Conduct and social media policy) • Participates in teaching others, including students of nursing. • Shares patient information appropriately with other involved health professionals • Actively teaches and supports patients in independence and self-care as appropriate • Identifies deficits in clinical and professional competencies of individuals and takes appropriate action to support achievements of the same and raise appropriately to nurse manager. • Uses technology to communicate effectively Effective Relationships To demonstrate effective interpersonal relationship skills Establishes, maintains and concludes therapeutic interpersonal relationships with patient. • Communicates in an appropriate and professional manner, verbal and written. Practises nursing in a negotiated partnership with the patient and family/whanau where and when possible. Communicates effectively with patients and family/whanau and members of the health care team. Maintains privacy and confidentiality in accordance with HIP Code, Te Whatu Ora - Health New Zealand - Southern policies and procedures etc. Behaves respectfully and with tolerance towards patients, colleagues and members of the wider healthcare team. • Privacy Act, Informed Consent and Code of Rights adhered to. • Abides by NZNC Code of Conduct and Professional Boundaries guidelines. Quality and Service Improvement To participate in inter-professional health care and quality improvement Xxxxxxxxxxxx and participates with colleagues and members of the health care team to facilitate and co- ordinate care. Recognises and values the roles and skills of all members of the health care team in the delivery of care. Initiates referrals to other members of the health care team in a timely manner. When required, assists in formulating and reviewing nursing standards, procedures and guidelines. • Initiates timely referrals to other services in timely and thorough manner. • Engages in team and MD meetings as appropriate. • Engages in and initiates appropriate audit processes. • Attends MDT meetings to progress patient through health care journey. • Consistently participates and where appropriate co- ordinates multi-disciplinary team meetings and family conferences, representing the nursing perspective of patient needs, and enacting outcomes appropriately. • Appropriate representation eg. infection control, quality role, pressure injury. • Participates in activities which monitor/audit delivery of quality patient care eg, certification processes, and current or retrospective nursing audits. • May be the xxxx/department representative on professional nursing and/or other committees. • Shares s knowledge and networks with nursing colleagues within and external to DHB. • Engages in submission processes. • Develops and/or participates in activities which monitor and audit nursing practice and quality patient health outcomes.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. ROLE SPECIFIC COMPETENCIES Listening  Practices attentive and active listening; has the time patience to hear people out; can accurately restate the opinions of others on what’s importanteven when he/she disagrees Problem Solving  Uses rigorous logic and methods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focus. Managing is excellent at honest analysis; looks beyond the obvious and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. doesn’t stop at first answers Interpersonal Savvy  Relates well to all kinds of people - up, down, and sideways, – inside and outside the organization; builds organisation. Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. comfortably Personal Learning  Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly KEY RELATIONSHIPS Within Waitaki District Health Services (WDHSL) External to WDHSL  Service Leader, Outpatients  Patients and Families/Whanau  Director of Nursing  Visitors  Clinical Director and Doctors  External Healthcare Providers  Enrolled Nurses  Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing Tertiary hospitals  Health Care Assistants  Clinical Education Trainer  Non-clinical Support, Community Services and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) •   Registration with the New Zealand Nursing Council (or equivalent) as a Registered or Enrolled Nurse with the Current New Zealand Nursing Council  Post graduate qualifications in Diabetes and / or endocrinology or studying towards  Has undertaken specialty training to approved practicing certificate extend skills   May become a member of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development the Diabetes, Nurse Specialists Section (N.Z.N.O) and Recognition Programme any other professional body deemed professionally necessary i.e (PDRP) profile/portfolio or equivalentN.Z.S.S.D). Experience • One years’ post   Registered Nurse or graduate (Nurse Entry from a three year Nursing Programme with at least 2 years clinical nursing experience and up to Practice or equivalent) experience, or be undertaking this currentlydate clinical nursing knowledge. • Please refer to area specific person specification if applicableRelevant clinical experience and competency within the Diabetes field and related nursing portfolio. •  Experience in an equivalent a clinic setting, involving the diagnosis and treatment of diabetes  Computer literate  Is highly competent within the boundaries and scope of RN practice in the clinical setting to which you are being employed intospecialty. Knowledge and Skills • Advanced  Comprehensive knowledge of the NZ health system and the DHB environment, systems and processes Knowledge of the trends and emerging issues for the nursing profession. Effective planning and prioritisation skills Maintains a personal professional portfolio to meet the requirements of WDHSL The ability to use appropriate communication techniques such as conflict resolutionwhen interacting with colleagues, diffusion patients and mediation their families/whanau Initiative and ability to be flexible Have commitment to quality and the provision of quality care Has a progressive outlook. Demonstrated high level of interpersonal skills. • Demonstrate Proven ability in management of resources. Be able to initiate, contribute to, and participate in, educational programmes. Experience and knowledge of computerised systems.            Personal Qualities  Commitment and personal accountability  Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation  Caring but professional accountability within scope of practice.manner  Acts with discretion, sensitivity and integrity at all times KEY TASKS EXPECTED RESULTS PERFORMANCE OUTCOME

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: District Nurses provide community based services to people from the greater Dunedin area. Referrals come from inpatient areas, private providers and primary care. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Current driver license with clean driving record • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ year post graduate (Nurse Entry to Practice or equivalent) experienceregistration experience • Current professional portfolio, or be undertaking this currently. • Please refer to area specific person specification if applicable. completion of same within 12 months • Experience in an equivalent clinical setting to which you are being employed into. • Experience in wound care management and palliative is an advantage Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice. • Demonstrate a genuine interest in working in the community • Sensitivity when dealing with clients and families, the general public and staff as appropriate • Ability to work autonomously as well as within a team • Be able to work with all patients across the lifespan • Participate in the Health Assessment modules if possible • Willingness to undertake post graduate education related to clinical issues common in the community • Excellent written and oral communication skills • Demonstrated time management skills • Demonstrated competence with computers • Ability to triage, assess and treat as needed • Empower and impart knowledge to patients and their families / carers • Demonstrated effective time management and prioritisation skills • Excellent organisational skills • Assess, plan, provide nursing intervention and document and evaluate care delivery • Commitment to being actively involved in quality processes including audits. • A high degree of self-motivation, willingness and self-responsibility to maintain and extend clinical knowledge, and share this with colleagues. • Commitment to completing mandatory training and self-learning packages as required by the service and organisation within agreed timeframes e.g. IV certificate, LTVA, Tikaka orientation etc.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Relevant external services/organisations/stakeholders PERSON SPECIFICATION The expertise required for a person - CLINICAL ENGINEER ELECTRONICS Purpose of role: To maintain and service medical equipment in accordance with manufacturer’s specifications while ensuring regulatory compliance. Clinical Engineering is committed to be fully competent in the roleproviding high quality and cost-effective support services to Health Providers whilst remaining focused on patient care excellence. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration A Tertiary qualification in Electronics or equivalent electronics knowledge and practical work experience • Current registration as a Registered Nurse with the Nursing Council of New Zealand. Electrical Appliance Service person • Hold a current Nursing Council of New Zealand Annual Practising Certificate. Current NZ Drivers Licence • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. A minimum of 2 years continuous work experience • Experience in an equivalent clinical setting to which you are being employed into. Knowledge the Clinical Engineering field • Maintenance and Skills servicing of infusion pumps • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.IT experience working on networked equipment

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: District Nurses provide community based services to people from the greater Southland area. Referrals come from inpatient areas, private providers and primary care. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Current driver license with clean driving record • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ year post graduate (Nurse Entry to Practice or equivalent) experienceregistration experience • Current professional portfolio, or be undertaking this currently. • Please refer to area specific person specification if applicable. completion of same within 12 months • Experience in an equivalent clinical setting to which you are being employed into. • Experience in wound care management and palliative is an advantage Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice. • Demonstrate a genuine interest in working in the community • Sensitivity when dealing with clients and families, the general public and staff as appropriate • Ability to work autonomously as well as within a team • Be able to work with all patients across the lifespan • Participate in the Health Assessment modules if possible • Willingness to undertake post graduate education related to clinical issues common in the community • Excellent written and oral communication skills • Demonstrated time management skills • Demonstrated competence with computers • Ability to triage, assess and treat as needed • Empower and impart knowledge to patients and their families / carers • Demonstrated effective time management and prioritisation skills • Excellent organisational skills • Assess, plan, provide nursing intervention and document and evaluate care delivery • Commitment to being actively involved in quality processes including audits. • A high degree of self-motivation, willingness and self-responsibility to maintain and extend clinical knowledge and share this with colleagues. • Commitment to completing mandatory training and self-learning packages as required by the service and organisation within agreed timeframes e.g. IV certificate, LTVA, Tikaka orientation etc.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends hisManaging Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. ROLE SPECIFIC COMPETENCIES Listening • Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/her time she disagrees Problem Solving • Clarifies problems, identifies facts and responds by addressing or redirecting as appropriate • Finds satisfactory solutions by investigating alternatives • Seeks advice and approval when applicable • Is objective and considers all points of view Time Management • Assesses, prioritises and organises to achieve targets and objectives from a team perspective • Informs the NCSS head of department appropriately of delays or potential issues • Successfully manages situations associated with a busy hospital environment Teamwork • Uses initiative to support and encourage the success of the service • Fosters a positive work environment by role modelling professional behaviour in a team environment • Assist other NCSS staff when and where necessary to contribute to the efficient and effective operations of the organisation Confidentiality • Upholds an impeccable professional standard of confidentiality and adheres to the current legislation of the privacy act and the time health information privacy code TASKS AND DUTIES PER SHIFT Each of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for three shifts has set tasks and decisions; sets clear objectives and measures; monitors process, progressduties to be completed, and results; designs feedback loops into workother tasks may be allocated from time to time as needed. Interpersonal Savvy Relates well See task lists attached to all kinds this Position Description for the full list of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortablyShift Duties. KEY RELATIONSHIPS Within Southern DHB Waitaki District Health Services Ltd External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other Waitaki District Health Boards Services Ltd • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO WDSHL personnel including all professional groups and other relevant professional colleges of nursing health services. - External Laundry services (ALSCO) - Patients and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Whanau - Visitors - Tradespeople / Contractors PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) / entry requirements • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio NCEA level 1 or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. overseas equivalent • Experience in an equivalent clinical setting to which you are being employed into. maintaining cleanliness / hygiene standards • Experience following protocols and processes • NZ Certificate in Cleaning Levels 2 /3 Knowledge and Skills • Advanced communication techniques such as conflict resolutionProven commitment to quality and efficiency, diffusion with an eye for detail • Able to follow instructions, and mediation skillsalso to work independently • Good communicator • Flexible attitude to work outside boundaries of the position when required • Awareness of importance of confidentiality, discretion and diplomacy and ability to maintain these • Able to set priorities and meet deadlines Personal Qualities • Ability to deal with unexpected and emergency situations. • Demonstrate professional accountability within scope Positive approach with a willing and enthusiastic manner • Displays a high degree of practice.motivation • Reliable, honest and hard-working • Is adaptable and flexible • Alert, reliable, thorough and mature KEY RESULT AREAS: Key Accountabilities:

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Problem Solving Uses rigorous logic and the time of others on what’s importantmethods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what will help or hinder accomplishing a goalto measure and how to measure it; eliminates roadblocks, creates focuscan see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to Diversity Manages all kinds and classes of people - upequitably; deals effectively with all races, downnationalities, cultures, disabilities, ages and sideways, inside both sexes; hires variety and outside the organizationdiversity without regard to class; builds appropriate rapport; builds constructive supports equal and effective relationships; uses diplomacy fair treatment and tact; can defuse even high-tension situations comfortablyopportunity for all. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer Executive Team members • Patients, Families and Xxxxxx Candidates • Credentialing Committee Coordinator • Recruitment Agencies • Clinical Leaders/Medical Directors of Nursing • Nursing CouncilOther DHBs • Service Managers/Midwifery General Managers • Advertising Agencies • Service Administrators • NZ Medical Council • Associate Directors of Nursing RMO Unit • Unions Immigration NZ • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Human Resources Group PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio Human Resources or equivalent. Business Administration Qualification or Equivalent Experience • One years’ post graduate (Nurse Entry to Practice 3 – 5 years Administration or equivalent) experience, or be undertaking this currently. Coordination experience • Please refer to area specific person specification if applicable. 2 – 3 years recruitment experience • Experience using Appreciative Inquiry methodology • Lominger Tools Certified • Experience in an equivalent clinical setting to which you are being employed into. health or other public sector environment desirable Knowledge and Skills • Advanced Proficient Computer skills, especially in Outlook, Word and excel • Time management skills • Excellent time management skills • Effective Prioritisation skills • Project management skills • Excellent communication techniques such as conflict resolution, diffusion skills • Significant knowledge of health and mediation skillsDisabilities Services Personal Qualities • Commitment and personal accountability. • Demonstrate Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to manage multiple projects and work to strict deadlines. • Ability to liaise and network at all levels. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Recruitment Services The SMO Recruitment Coordinator will work as part of an effective team to develop and maintain effective and efficient recruitment services and practices for the DHB. • Undertake all recruitment activities as assigned • Pro-actively network and maintain contact with staff at all levels of the organisation, stakeholders, candidates and external agencies both on a formal and informal basis. • Take responsibility to establish contact and build relationships with key people. • Liaise with hiring manager/service administrators/clinical leaders to arrange interviews, providing assistance and advice with the process (including interview format, questions, process, etc) • Recruitment activities timely and effective • Feedback from candidates and managers regarding recruitment process is positive • Candidate database is up to date and accurate • Candidate relationships are developed and positive • Receive and respond to enquiries regarding recruitment activity and vacancies in a timely fashion • Ensure accurate advice, including all relevant information required • Ensure all required documentation accurately completed and provided as required is passed on in a timely fashion working proactively when possible to anticipate and request information/completed paperwork • Xxxxxx and maintain candidate database • Prepare letter of offer and remuneration schedules for offers of employment • Liaise and develop relationships with candidates/new employees as required • Work to achieve self-set goals; take full personal responsibility for making things happen within own area of control. Coordination Activities The (SMO) Recruitment Coordinator will facilitate the administrative and logistical support for the recruitment process and arrival of SMO’s to the organisation • Gather all referencing details and coordinate the Southern DHB credentialing requirements for appointment • Undertake background checking (google) • Follow up and make enquiries with the Medical Council and NZ immigration to provide assistance to candidates • Liaise with Service Administrators regarding the arrival dates of arriving employees, completing SMO orientation paperwork • Collate packs for new and transferring employees, ensuring that copies of paperwork is printed and available for making packs • Request approvals as required according to policy • Facilitate relocation services as required according to policy • Meet/ exceed the Service level timings for offers • Decrease time to hire statistics over time • Updating and maintaining progress of candidate steps as achieved (paper files/database) Recruitment Support Provide recruitment support and advice to the recruitment team and DHB. • Provide monitoring and collection of data, including regular and ad hoc reports, by sourcing, preparing and analysing demographic information, recruiting statistics and cost analyses • Ensure appropriate and proper relationships and agreements with Government Departments, Recruitment Agencies, professional accountability within scope bodies and agencies relating to recruitment, pre-employment assessments, selection, international and national movements, and retention. • Recruitment support activities provided in an accurate, timely and effective manner Team and Individual performance Participate in and contribute to the internal development and functioning of practicethe team • Participate as a member of the Human Resources Group co-operating with all members to ensure the best outcome for the organisation. • Active participation in the team. • Collegial support and strong working relationships evident with other team members. • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members. • Contribute to team communication and learning activities. • Can deal comfortably with Managers at all levels. • Participate in peer review of own and others work. • Promote and adhere to the philosophy and values of the DHB mission and values. • Xxxxxx and support commitment to achieving the highest level of health and safety, including identification and reporting of all hazards, assistance in resolving issues that may cause harm to staff, and working safely at all times. • Continue personal development by identifying and engaging in formal and information personal development opportunities. • Suggest and contribute new ideas. • Engagement with the values and expectations of the role and the HR function.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Role Specific Competencies Priority Setting Spends his/her time Problem Solving Uses rigorous logic and the time of others on what’s importantmethods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focusis excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. work Interpersonal Savvy Relates Skills Is able to relate well to all kinds of people - up, down, and sideways, inside and outside the organizationpeople; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Internal Members of Older Peoples Health Team – medical, nursing and Midwifery Officer • allied health staff Other service / department SMO’s, junior doctors, nursing staff Allied health professionals Patients, Families their family and Xxxxxx • Directors whanau General Manager and Medical Director, Medicine Heads of Nursing • Nursing Councildepartments/Midwifery Council • Associate Directors other Clinical Leaders/Managers Community service staff External Staff across Te Whatu Ora, Community Trusts and Dunedin School of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges Medicine, University of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Otago PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: • Must be a medical practitioner registered or eligible for registration with the Medical Council of New Zealand. • Must also hold a specialist qualification which will enable Vocational Registration with the Medical Council of New Zealand. • Must have special expertise in geriatric medicine. CRITERIA ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration The Specialist will hold a university degree in recognised by the Medical Council of New Zealand and be registrable as a Registered Nurse with medical practitioner under the Nursing Medical Practitioners Act 1995 Be a holder of FRACP for General Medicine or an equivalent qualification as recognised by the Medical Council of New Zealand. • Hold Experience The level of experience at least equivalent to that expected of a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed intonewly conferred FRACP. Knowledge and Skills • Advanced communication Knowledge of the health sector and disability in New Zealand and/or other similar health sectors. Personal Qualities Resilience and tenacity Empathy Commitment and personal accountability Excellent interpersonal skills Is adaptable and flexible Maintains and exceptionally high level of confidentiality and acts with discretion Drive to develop and improve services Open to development and changes to model of care to maintain comprehensive up to date service for older people within the area Proven knowledge of modern skills and techniques in Geriatric Medicine and proven ability to work effectively within a comprehensive, integrated multi-disciplinary service for older people. Proven ability to lead a multidisciplinary team recognising the value of the contribution of each member Has demonstrated a high standard of clinical care, management, and time management skills. Has demonstrated teaching skills in respect of junior medical staff, other staff, patient and their families Awareness of and sensitivity to cultural differences and ageism. Xxxx to relate well to older people and their careers with recognition of their autonomy. SERVICE PROVISION Provision of specialist geriatric services for the population of Te Whatu Ora Inpatient care for Older Persons Health patients Inpatient care for orthogeriatric patients Older Persons Health outpatient clinics undertaken in Dunedin and rural hospitals within Otago Working in the community alongside Nurse Practitioners Support to nursing and allied health staff in the Older Persons Health service Education, supervision, and support for junior medical staff Participate in and support the quality activities of the Older Persons Health service Working effectively within a service and organisation committed to continuous quality improvement and to achieving accreditation Participate in and support the development of the Older Persons Health service KEY ACCOUNTABILITIES EXAMPLE OF SUCCESSFUL DELIVERY OF DUTIES AND RESPONSIBILITIES Direct Clinical Duties The Senior Medical Officer will: Carry out at least twice weekly Xxxx rounds of approximately three hours duration in Older Persons Health, Assessment, Treatment and Rehabilitation (ATR) xxxx which includes stroke rehabilitation, the Older Persons Assessment and Liaison unit (OPAL) or the Orthogeriatric patients on the surgical xxxx. Provide a service to GP’s whereby referrals from the community are seen triaged promptly and appropriate action is taken. Be responsible for the assessments and treatments initiated for patients in Older Persons Health ATR xxxx or XXXX unit. Take an active leadership role in Older Persons Health Assessment, Treatment and Rehabilitation multidisciplinary meetings and xxxx rounds to assess progress of patients and determine appropriate action. Attend at least one outpatient clinic per week. Duration three hours and ensure that these clinics are started and completed in a timely manner. Assessment of patients in other Te Whatu Ora services referred to the Older Persons Health, Assessment, Treatment and Rehabilitation xxxx. Perform satisfactorily against internal bench-marking standards set by the service, such as conflict resolutionaverage length of stay and use of diagnostic tests. Adhere to the admission criteria set by the service and all other requirements for admission, diffusion service delivery, discharge, and mediation skillsfollow-up relevant to his/her clinical practice as a Senior Medical Officer. • Demonstrate Be rostered on to the on-call and weekend on-call list (1 in 5 minimum). Indirect Clinical Duties The Senior Medical Officer will: He/she carries out a full range of ancillary and supportive functions to core clinical tasks such as report writing, reading reports on patients, examining X-rays and data interpretation from laboratory reports. From time to time he/she will consult with specialist colleagues and other health professionals, both within and outside the employ of Te Whatu Ora, to facilitate the management of patients under his/her care. He/she facilitates inter-board transfer of a patient under his/her care where applicable. He/she will be available to give advice on and assistance with patient management to other specialists and GPs. Home visits are made as required. Reports for external agencies such as ACC are prepared as required. Family/care planning meetings are conducted as required. An appropriate liaison with Aged Residential Care facilities and rural hospital staff occurs. Close constructive involvement with Te Whatu Ora Internal Medicine and Surgical Services is maintained. Patient Communication The Senior Medical Officer will: Ensure that patients receive an appropriate level of information regarding their condition and its management. Organise or respond to hospital communications regarding patient matters. Attend sensitively and proactively to patient complaints and observe Board procedures on such matters. Conduct appropriate communication with relatives of patients as appropriate. Ensure, circumstances that patients receive appropriate and adequate counselling to ensure they are informed and able to provide considered consent about their clinical management. Other duties The Senior Medical Officer will: Attend and fully contribute to meetings, including: - Xxxx multidisciplinary meetings. - Meetings with management and other consultants as required. - Quality improvement and service development meetings. Attend meetings relating to his/her professional accountability within scope interest. Be involved in external committees related to their professional interest. Keep up to date with Board-related matters and read such papers as necessary. Conduct investigations and/or prepare reports for the Clinical Leader or Service Manager as required. Carry out all administrative duties relating to clinical supervision of practicetrainees. Clinical Supervision of Staff The Senior Medical Officer will: Delegate tasks and responsibilities appropriately to medical staff, assessing task complexity against assessed skill levels of individuals. When not available, provide guidelines to junior medical staff for the medical management of patients. Ensure that adequate supervision is provided for medical staff team members. Ensure that the performance of team members is monitored and where necessary implement corrective measures. Report on junior medical staff as required by such bodies as the Medical Council. Self-Education The Senior Medical Officer will: Participate in regular clinical meetings with other members of both senior and junior medical staff. Remain conversant with current knowledge in the areas of specialist work in Which he/she is actively practising by regular reading of medical journals, books, and other relevant literature. Attend conferences and academic meetings directly related to clinical duties and the medical Assessment, Treatment and Rehabilitation service. Maintain involvement in professional organisations to: - Fulfil CME and re-certification requirements - Contribute to the maintenance of high professional and ethical standards in geriatric medicine - Contribute to professional education and assessment programmes.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators Relevant external services/organisations/stakeholders • HWNZ • Nursing Staff • NZNO University of Otago PERSON SPECIFICATION: This role provides psychological intervention to patients with physical health conditions who are accessing the Cardiology, Renal, Endocrine (Diabetes), Respiratory Services at Dunedin Hospital. Patients may be seen in outpatients, inpatient and other relevant professional colleges of nursing group settings. Fundamentally this role is required to establish and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the rolemaintain effective working relationships with health professionals from multiple services. Position specific competencies: There is an expectation that you will supervise Psychology intern students. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration The appointee will be a New Zealand registered Psychologist and hold a current annual practising certificate preferably under the Clinical scope of practice • The appointee will have a Doctoral degree or Masters plus Post Graduate Diploma of Clinical Psychology or equivalent and ideally will have a minimum of 3 years’ experience as a Registered Nurse Psychologist. • Experience • Not less than 12 months practical experience in clinical psychology/ psychology (including practicum experience during training) • Knowledge of the health and disability sector • Substantial clinical practice in therapy for people with physical health difficulties and concerns • Demonstrated ability to utilise information technology • Competencies in psychological assessment and testing • Competencies in treatment planning and the Nursing Council provision of New Zealand. individual psychotherapy • Competencies in delivery group presentations on health-related topics • Hold a current Nursing Council of New Zealand Annual Practising Certificate. clean driver’s licence • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. Minimum 12 months practical experience in clinical psychology / psychology in a physical health setting • Experience in an equivalent clinical setting working with psychological consequences of health difficulties • Knowledge of the assessment, care and management of anxiety and mood difficulties relevant to which you are being employed into. health problems such as Diabetes, Dialysis, COPD, Heart Disease, Irritable Bowel Syndrome and Gender Dysphoria • Skills in research and evaluation • Experience supervising intern psychologists Knowledge and Skills Skills: • Advanced Proven competence, knowledge and skills in psychology • A sound knowledge of relevant and appropriate psychological interventions and assessment techniques • Demonstrated ability to use sound clinical judgements in a wide range of situations • Demonstrated effective communication techniques such skills both written and oral • Demonstrated ability to work as conflict resolutionan autonomous practitioner and also as an effective member of a multidisciplinary team Personal Qualities • Ability to work in a supportive and honest manner • Accept responsibility for own actions • Highly motivated, diffusion multitasker • A friendly, polite and mediation customer focussed approach • A professional manner where confidentiality is always maintained • Good interpersonal skills. , including ability to work effectively with people at all levels of the health system including patients, public and contractors • Demonstrate Actively participate in, and contribute to, team effectiveness • A high standard of personal presentation • Ability to work closely and harmoniously with others to achieve professional accountability within scope of practice.and service goals • Ability to make difficult decisions under pressure and to recognise own needs for self-care

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hire variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Role Specific Competencies Process management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources. Interpersonal savvy Relates well to all kinds of people – up, down, sideways, inside and outside of the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Priority Setting Spends setting Xxxxxx his/her time and the time of others on what’s important; quickly zeros zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, ; creates focus. Managing focus Listening Practices attentive and Measuring Work Clearly assigns responsibility for tasks and decisionsactive listening; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well has the patience to all kinds of hear people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactout; can defuse accurately restate the opinions of others even high-tension situations comfortablywhen he/she disagrees. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team Charge Nurse Manager • Other District Health Boards DHBs • Equipment Coordinators • Mercy Hospital • Sterile Services • Southland Hospital • Clinical Nurse CoCoordinators • External Suppliers-ordinators Surgical Suppliers • HWNZ Procurement • Nursing Staff Charge Anaesthetic Technician • NZNO Biomed KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Provision of an effective surgical supplies. • Maintains equipment inventories and systems for stock replacement and/or replenishment. • Maintains the organisation, layout and storage of surgical instruments and supplies. • Maintains surgical Fab books • Surgical set ups • Ensures yearly electrical compliance • Maintains Asset Database • Liaises with biomed for annual • Cleans and maintains the simulation equipment • Stock levels are maintained within current available resourcing. • Prioritises work to ensure efficient service delivery • Documentation checked fortnightly regarding inventory. • Equipment in correct location and stored to meet Health and safety requirements. Information Management • Utilises relevant information systems, including current Oracle system to maintain effective stock management and control. • Sets up and maintains effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information. • Maintains storeroom catalogue book • Recalls tasks are actioned within required timeframes. • Accurate documentation produced in a timely manner. • Inventory management as through current IT workbooks. Quality and performance • Maintains professional and organisational quality standards. • Ensures work is planned, delivered, and implemented consistently against quality standards. • Continuously identifies improvement opportunities to perform job in most effective manner. • Investigates opportunities to achieve goals in a more efficient way. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Adheres to policies and procedures Professional Development – self • Identifies areas for personal and professional development. • Sets and documents prospective goals and objectives. • Maintains and improves work related knowledge and skills. • Attends and contributes to team meetings and liaises with staff involved in issuing equipment/consumables • Grows knowledge through surgical representatives and Clinical Nurse Coordinators • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • Actively seeks feedback and accept constructive criticism. Other Duties • Undertake duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Acts as a role model for the Southern DHB Organisational Values. • Responds positively to requests for assistance in own and other relevant professional colleges of nursing areas, demonstrating adaptability and midwifery willingness. • Medical Staff Produces work that complies with SDHB processes and reflects best practice. • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Lives and supports the DHB values in everything you do. Living Southern DHB wide staff Values • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent Proactively demonstrates Southern DHB values in all aspects of the role. Position specific competencies: ESSENTIAL DESIRABLE Education • Acts as a role model for the Southern DHB Organisational Values. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and Qualifications (or equivalent other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working. Professional Responsibility • A reasonable level of learning) fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery / equipment, lifting, overhead reaching, carrying, pushing / pulling, twisting, climbing / balancing, crouching / squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. • Registration Meets and maintains organisational mandatory requirements for Health Care Assistants. • Attains and maintains area specific mandatory requirements and key accountabilities. • Adheres to policies and procedures. • Adheres to policy – ID badge citing designation worn on person at all times. Health, Safety and Wellbeing Takes all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • Understands and consistently meets your obligations under Southern DHB’s Health and Safety policy/procedures. • Actively encourages and challenges your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a Registered Nurse with guide only. The precise performance measures for this position will require further discussion between the Nursing Council job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of New Zealandour work environment – including technological requirements or statutory changes. • Hold a current Nursing Council This Position Description may be reviewed as part of New Zealand Annual Practising Certificatethe preparation for your annual performance and development review. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and gender; promotes variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. ROLE SPECIFIC COMPETENCIES Listening ▪ Practices attentive and active listening; has the time patience to hear people out; can accurately restate the opinions of others on what’s importanteven when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focus. Managing is excellent at honest analysis; looks beyond the obvious and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people - up, down, and sideways, – inside and outside the organization; builds organisation. Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. comfortably Personal Learning ▪ Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly Organising ▪ Can marshal resources (people, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner KEY RELATIONSHIPS Within Southern DHB Waitaki District Health Services Ltd External to Southern DHB Waitaki District Health Services Ltd • Chief Director of Nursing and Midwifery Officer Operations • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Voluntary Staff • NZNO and other relevant professional colleges of nursing and midwifery Shift Leader • Patients • Medical Staff • Community Members Visitors • Allied Health Staff Families • Educational Institutions • Administration All WDHSL Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as Have a Registered Nurse with the Nursing Council reasonable level of New Zealand. literacy and be able to write legibly • Hold Have attained a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Caregivers or Health Assistance Course or have completed an accredited Carers/Assistant Education Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. Cultural awareness and understanding of the implications of the Treaty of Waitangi • Please refer to area specific person specification if applicable. • Experience Have proven competence in an equivalent clinical setting to which you are being employed into. carrying out basic manual tasks Knowledge and Skills • Advanced Mature, responsible outlook • Self-motivated with positive attitude to life • Self confidence • Clear communication techniques skills • Ability to work as part of a team • Flexibility • Be prepared to work rostered shifts • Sense of humour Personal Qualities • Tidy presentation • Bright personality Area of Responsibilities Performance Measure Assist the nursing and Allied Health staff to ensure consistency and quality of patient care • In conjunction with a Registered Nurse, Enrolled Nurse or Allied Health professional, assist in the delivery of care to patients in accordance with individual health care consumer’s needs, standards of nursing practice, policies, and doctor’s orders and under supervision of Registered / Enrolled nursing and Allied Health staff in line with the Healthcare Assistance Competency Checklist (NSG027) • Maintain confidentiality in his/her work, especially regarding information related to patients and their treatment • Prevent cross infection by observing basic rules of hygiene • In consultation with the Registered / Enrolled Nurse and Allied Health staff, recognise patient’s / family’s social, cultural, spiritual, physical, emotional and intellectual needs, and utilises suitable people / resources to meet these needs • Undertakes other tasks as directed by Supervisors Maintain professional skills • Undertake any educational qualifications required for the service • Participate in education programmes that are relevant • Be familiar with all emergency procedures and equipment and their use within the xxxx • Actively participate in quality improvement activities Maintain good communication and interpersonal relationships within Waitaki District Health Services Ltd • Demonstrate effective communications with all staff, patients, relatives and other health professionals • Be polite and courteous at all times • Create a positive environment, challenging negativity • Demonstrate a professional and helpful attitude in his/her interactions with consumers and the health care team • Contributes to team meetings / staff meetings • Recognise that people are entitled to consideration and respectful care without prejudice against gender, ethnic background, lifestyle, education and religion Ensure the provision of a safe, clean environment for patients, staff and visitors • Manages the ordering and levels of supplies and consumables • Ensures supply order is timely and items ordered are received • Demonstrate responsible use of and maintenance of consumables and equipment • Ensures non clinical areas are kept clean • Appropriately report incidents and problems to the Shift Leader • Observe and practice safe work methods using safety equipment where it is provided • Report unsafe working conditions or equipment in the appropriate manner and to the appropriate person Actively uphold Waitaki District Health Services Ltd philosophy, policies and procedures. • Ensure all policies, procedures and standards of practice of Waitaki District Health Services Ltd, relevant Acts, Regulations, Employment Contracts and statutory obligations are adhered to within the principles of Equal Employment opportunity and the Treaty of Waitangi. • Maintain ethical standards and client confidentiality at all times Perform such other duties as conflict resolution, diffusion may be reasonably required. • Undertake duties as directed in an efficient and mediation skillsproductive manner Quality Improvement Promoting and maintaining a quality improvement approach into all work. • Demonstrate professional accountability within scope a positive personal commitment to the culture of practice.continuous quality improvement by ensuring quality values are integrated into personal daily practice • Actively contribute to the implementation and ongoing maintenance of continuous quality improvement processes in their area according to a planned annual programme • Lead and support quality improvement activities in all departments/areas of WDHSL. Health, Safety and Wellbeing Taking all reasonably practicable steps to ensure personal safety and the safety of others while at work, in accordance with the WDHSL’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under WDHSL’s Health and Safety policy/procedures. ▪ You actively encourage and challenge your peers to work in a safe manner. ▪ Work towards creating an atmosphere where staff support each other and workplace violence and bullying is not tolerated • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her time solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Listening Practices attentive and active listening; has the time patience to hear people out; can accurately restate the opinions of others on what’s importanteven when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; quickly zeros in on the critical few provides individuals information so that they can make accurate decisions; is timely with information. Problem Solving Uses rigorous logic and puts the trivial many asidemethods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focus. Managing is excellent at honest analysis; looks beyond the obvious and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside doesn't stop at the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortablyfirst answers. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff staff, management and patients • GP’s Contractors • Duty Manager(sSecurity Service Manager • Visitors • Senior Security Officer (Otago) • NGO’s New Zealand Police • General Manager Facilities and Aged Care Sector Property • Department of Corrections • • St Xxxx Xxx Zealand • • Oranga Tamariki • • PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. full Driving Licence (automatic and manual) • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experienceParticipate in an approved Security training course, or be undertaking this currently. undertake a relevant Security course as directed by the Southern DHB • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced Demonstrate sound interpersonal and communication techniques such skills • Excellent written, verbal and computer skills • Read, write and speak English to a standard to understand instructions, both written and verbal, and to write clear incident reports • Demonstrate excellent observation skills and be alert to detail and the unusual • Have the ability to identify potential hazards, and be able to take appropriate action to prevent or reduce problems before they arise • Acquire and utilise the necessary legislation relevant to working in security within a Hospital setting • Basic computer skills • Good working knowledge of the security protocols and Health & Safety procedures put in place • Become familiar with and implement procedures once they have been introduced Personal Qualities • Ability to work unsupervised as conflict resolutionrequired and within a team environment • Maintain a courteous and professional attitude at all times • Able to act independently, diffusion be courteous, helpful, tactful and mediation skillsculturally sensitive, and can also be assertive when the situation demands. • Demonstrate professional accountability Always observe strict confidentiality with regard to any privacy issues that may arise while on site • Ability to adapt and engage in new tasks related to security when necessary KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Training • Be restraint trained, participate in training sessions as directed and revalidate restraint and defensive tactics skills as prescribed by the Security Restraint Coordinator. • Attend internal training requirements, which are provided by the service. • Attend Safe Practice Effective Communication (SPEC) training and revalidate annually. • Undertake personal and physical restraint of patients, within scope approved protocols, as requested by Southern DHB staff. • Meet training requirements for the role. • Support and assist new staff during orientation to role. Rostered Duty • Required to be able to competently work all shifts (Rotational – Morning, Afternoon and Nightshift) • Work rosters and shifts prescribed by the Senior Security Officer (Otago) or the Security Service Manager Daily/Specific Duties • Respond to Fire Emergency calls. • Respond to security duress alarms and calls for urgent security assistance. • Escort staff, patients, money, valuables and medications as required. • Use monitoring and surveillance equipment in an appropriate way to assist with site security and safety. • Undertake regular patrols of practicethe facility, to provide a deterrent to potential problems, and gather information, which may indicate where preventative measures could be implemented. • Attend incidents as required. • Regular prescribed patrols of Dunedin and Wakari sites according to the applicable shift schedule • Security has the expectation of being punctual and reliable. This is vital to providing our service Reporting • File reports on all shift activity/tasks performed in the electronic logbook. • Report any issues related to security, safety or risk. • Any other irregularities in respect of Southern DHB property, vehicles, staff or visitors is reported appropriately. • Use Safety1st to report any restraint events attended, injuries sustained and any major issue that may require investigation. • Electronic logbook kept current and concise. • All events reported appropriately.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends hisPlanning Accurately scopes out length and difficulty of task and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/her time people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals, evaluates results. Can effectively cope with change and uncertainty; can shift gears comfortably; can decide and act on tasks without having the time total picture. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focuseven when he/she disagrees. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Has excellent communication skills both written and verbal. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Facilities and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide Property staff • GP’s Contractors • Duty Manager(s) Staff of other DHB departments • NGO’s and Aged Care Sector Consultants • University of Otago staff • Members of the public • Relevant Territorial Authority PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration Relevant qualification in project management such as a Registered Nurse with the Nursing Council of New ZealandPMP, CAPM, PRINCE2 • Tertiary Level Diploma or Degree in Engineering, Project Management or Construction Management. • Hold a current Nursing Council Evidence of New Zealand Annual Practising Certificatehealth and safety competency training (ie. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalentSite Safe). Experience • One years’ post graduate (Nurse Entry to Practice Demonstrated at least 2 years previous experience in Project Management • Demonstrated competence in performing and delivering under financial and time constraints • Experiencing in coordinating or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicablemanaging capital projects in healthcare facilities and/or other facilities which must continue operation during the project. • Experience in an equivalent clinical setting to which you are being employed intoparticipating in tender evaluation and post tender evaluation. Knowledge and Skills • Advanced communication techniques such Monitors, measures and continually improves own performance, establishes and maintains effective relationships • Competency in Microsoft Office suite including MS Project. • Ability to turn high level, technical information into coherent information for the organisation • Knowledge of hospital infrastructure Personal Qualities • Strong ability to communicate and work effectively with people at all levels • High level of motivation, initiative and anticipation with the ability to work independently as conflict resolutionwell as leading a team • Evaluates situations and identifies existing problems or opportunities as well as actively seeking solutions to problems before being asked or directed • Good planning and organisational skills • Coordination, diffusion negotiation, planning and mediation organisational skills. • Demonstrate Excellent prioritisation and organisational skills. • Performs tasks reliably. • Positive attitude with a good sense of humour KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities To assist the Southern DHB with managing the capital works programme within agreed timeframes and budget To manage assigned capital projects within the programme from concept design through to construction and handover; achieved through careful planning and consultation with the respective services and contactors taking into account the fiscal constraints of the organisation. • To oversee day-to-day running of capital projects to ensure a compliant, safe and efficient operation. • To assist as required with full capital project management from concept design to full tender documentation to construction. • To develop and maintain professional accountability relationships with trades staff, contractors, Southern DHB staff and senior management. • Be the first point of contact for all SDHB stakeholders, contractors and consultants on the site and take responsibility for their requirements. • Work alongside and assist the Maintenance and service teams. • Ensure at completion of projects all relevant documentation is obtained and passed onto the appropriate team for ongoing maintenance and service. Ensure compliance is obtained or / and adhered to. • Ensure that any work that involves legislative requirements is carried out by an appropriately registered person • Ensure project budgets are maintained and reported on as required. • Ensure accurate and timely reporting as per set templates for the capital works programme • To liaise and assist effectively with Team Leaders, other Supervisors / coordinators and staff to obtain a desired outcome • To negotiate, develop rapport and advise hospital staff with alterations and developments that may affect their area while maintaining a smooth and efficient project. • To develop and maintain professional relationships with Infection Prevention and Control, and Staff Occupational Health and Safety regarding all construction. • To develop and maintain professional relationships with external contractors to maintain a smooth and efficient project while remaining on budget and programme. • Takes responsibility for capital construction on a day- to-day basis ensuring all policies and procedures are adhered to. • All tenders / Quotes and invoices are quantified, accurate and within scope policy. • Accurate and timely reporting as per set templates for the capital works programme. • Accurate internal handover of information on completion of projects eg. service, maintenance, manuals and as-built drawings etc. To manage health and safety for assigned capital works projects. • Actively participate in preparing health and safety policies as required. • Devise plans for the practical implementation of health and safety policies as required. • Ensure that health and safety policies are effectively implemented and check whether objectives and targets have been met. • Review the effectiveness of the health and safety management system in the areas under their control. • Raises opportunities for improvements to address identified deficiencies following, inspections, audits, reviews and assessments of risk. • Develop positive health and safety cultures in their teams and the team environment. • Health and safety policies reflect the requirements of all areas of the Facilities Management function. • Health and safety policies are followed in their area of responsibility. • Hazards are identified, risks are assessed, and appropriate control measures are implemented and followed. • Reporting lines and responsibilities for health and safety are clear and unambiguous. • Every employee has the training, equipment and skills to undertake their role safely. Adequate personnel are allocated to undertake work activities to prevent harm to those doing the job. All personnel, under their control have the information, instruction and training necessary to discharge their health and safety responsibilities. • Procedures are in place to deal with breaches and non-conformity with health and safety arrangements. • A program of inspection, audit and review is undertaken regularly. • There is an active health and safety action plan and issues are being addressed in a timely manner. • All employees are clear on where to seek assistance and guidance on health and safety matters. • Health and safety is embedded in everything that Building and Property Services does and is part of business as usual Other tasks • Maintain accurate and timely reporting. • Maintain a good knowledge of hospital systems and can access as required. • Assist with design drawings and draughting team data as required • Analyse and report on monthly budgets and operational activity. • To comply with all Southern DHB rules, policies and procedures including the Code of Conduct. • To carry out other general duties, relevant to the persons experience and capabilities, that may be required from time to time. • Ensure all work carried out complies with current standards, procedures and legislative requirements and that all personal safety procedures are complied with. Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice.. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. • Work alongside and at times assist the Maintenance and service teams within the Southern DHB. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Relevant external services/organisations/stakeholders PERSON SPECIFICATION: Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO Area Specific Requirements Three or more years recent post registration experience is desirable, including acute mental health, group education sessions and other relevant professional colleges of nursing Mental health outpatients. Facilitate an appropriate and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • high quality Dietetic process for service users/patients Be responsible for nutrition support and education for Otago MHAID Services both inpatient and outpatients in accordance with Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s policies, procedures and Aged Care Sector PERSON SPECIFICATION The expertise required for standards of care. Able to work independently as a person to be fully competent in the rolesole dietetic practitioner within a variety of Mental Health Addictions and Intellectual Disability Service multidisciplinary settings; including inpatient, adult community, child & adolescent outpatient and regional outpatient settings. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse dietitian with the Nursing Council of New ZealandZealand Dietitians Board with a current annual practicing certificate. • Hold an endorsed prescriber scope of practice • Hold a current Nursing Council of New Zealand Annual Practising Certificate. full NZ drivers licence • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experienceA working knowledge of dietetic intervention techniques, or be undertaking this currently. • Please refer to area specific person specification if applicable. including patient centred goal planning and Outpatient/caseload management • Experience in an equivalent one or more of the following clinical setting to which you are being employed intoareas including, mental health, eating disorders, metabolic conditions associated with medications or weight gain and associated neurological conditions • 3+ years post registration clinical experience of the healthcare continuum and up-to-date knowledge in a variety of acute and long term mental health care settings is desired. • Use of NCP and IDNT in clinical care Knowledge and Skills Skills: • Advanced Evidence/Best practice focused in service delivery • Be computer literate with a broad based understanding of computer skills, including use of basic Microsoft programmes, and Proficient in use of health related programmes Personal Qualities • A high level of interpersonal and communication techniques skills • Able to work in a supportive and honest manner • Able to motivate self and others • Able to gain peer credibility and respect • Able to accept responsibility for own actions • Able to problem solve and demonstrate initiative • Able to liaise with colleagues at other centres • Works collaboratively with multidisciplinary or interdisciplinary colleagues • Have an appropriate presentation and standard of personal care and grooming • Complete relevant documentation in the clinical record, electronic data and statistics KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Clinical Practice Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards • Your documentation is timely, clear, concise and accurate Culturally Sensitive Practice • Practices in a culturally safe manner • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. Professional Responsibilities Working in a collegial manner • Contribute to the support and education of colleagues and students to enhance development of the profession • Participate in and contribute to the functioning of the interprofessional team • Establish and maintain an effective working relationship with other staff • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You use recognised skill sharing processes such as conflict resolutionCalderdale to delegate parts of your practice to other team members Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, diffusion discuss and mediation skillsdisseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice • You implement evidence-based best practice procedures and guidelines • You updates your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities • Your tasks are scheduled and completed in a timely manner Professional development • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable • Develop both personally and professionally to meet the changing needs of your career and profession • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • Demonstrate You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. • Options: Providing for and properly resourcing kaupapa Māori health and disability services. Furthermore, the Crown is obliged to ensure that all health and disability services are provided in a culturally appropriate way that recognises and supports the expression of hauora Māori models of care. • Partnership: Working in partnership with Māori in the governance, design, delivery and monitoring of health and disability services – Māori must be co-designers, with the Crown, of the primary health system for Māori. • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social-cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. • Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not exacerbated by overlaying your own cultural values and practices on patients. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector • Laboratory staff • NZ Police • • Community support services for sexual violence PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience Demonstrated knowledge and experience in an equivalent clinical setting to which you are being employed intothe areas of public health nursing, primary care or community nursing. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.. • Authorised vaccinator (training can be provided if necessary)

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Relevant external services/organisations/stakeholders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciesSPECIFICATION: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration Must have as a Registered Nurse with the Nursing Council of New Zealandminimum a 3 year degree. • Hold Must be registered with a current Nursing Council of New Zealand Annual Practising Certificate. professional Body either under the HPCCA or DAPAANZ • Competent Professional Development and Recognition Programme (PDRP) profilePost Graduate Mental Health/portfolio or equivalentAddiction Qualification. Experience • One years’ 2 years post graduate (Nurse Entry to Practice Mental health or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. Addiction experience • Experience in an equivalent clinical setting to which you are being employed into. OST programme • Experience in acute mental health service Knowledge and Skills Skills: • Advanced communication techniques such as conflict resolutionYou will demonstrate strength in screening, diffusion assessment, brief intervention, and mediation clear decision making skills. • Demonstrate professional accountability within Have a commitment to providing a quality service including a clear, consistent, supportive approach and attitude towards alcohol and drug clients. • You will facilitate evidence based/best practice intervention processes (including assessment, treatment planning, intervention) according to your profession’s scope of practice • Knowledge of physical health assessment and medications relevant to addiction is expected to be developed Personal Qualities • Demonstrate the application of values and attitudes (virtues) relevant to each work context such as Resilience, Kindness, Patience, Diligence, Humour, friendliness, Gentleness, Non-striving, Positivity and an open mind. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Clinical Practice Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards • Your documentation is timely, clear, concise and accurate Culturally Sensitive Practice • Practices in a culturally safe manner • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. Professional Responsibilities Working in a collegial manner • Contribute to the support and education of colleagues and students to enhance development of the profession • Participate in and contribute to the functioning of the interprofessional team • Establish and maintain an effective working relationship with other staff • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You use recognised skill sharing processes such as Calderdale to delegate parts of your practice to other team members Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice • You implement evidence-based best practice procedures and guidelines • You updates your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities • Your tasks are scheduled and completed in a timely manner Professional development • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable • Develop both personally and professionally to meet the changing needs of your career and profession • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice.. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. • Options: Providing for and properly resourcing kaupapa Māori health and disability services. Furthermore, the Crown is obliged to ensure that all health and disability services are provided in a culturally appropriate way that recognises and supports the expression of hauora Māori models of care. • Partnership: Working in partnership with Māori in the governance, design, delivery and monitoring of health and disability services – Māori must be co-designers, with the Crown, of the primary health system for Māori. • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social-cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. • Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not exacerbated by overlaying your own cultural values and practices on patients. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: ........................................................................................................................... ............................................................................. Employee Date ........................................................................................................................... .............................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Management Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External Motivating others Relates well to Southern DHB • Chief Nursing all kinds of people. Builds appropriate rapport, and Midwifery Officer • Patientsconstructive effective relationships. Encourages performance, Families and Xxxxxx • Directors builds energy and enthusiasm for collective outputs. Process Management Good at figuring out the process necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO fewer resources. Problem Solving Can effectively cope with change; can shift gears comfortably; can decide and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent act without having the total picture; isn’t upset when things are up in the roleair; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty; able to identify patterns and opportunities from seemingly disparate issues. Position specific competencies: ESSENTIAL DESIRABLE Education Planning Accurately scopes out length and Qualifications (or equivalent level difficulty of learning) • Registration as a Registered Nurse with task and projects; sets objectives and goals; breaks down work into the Nursing Council of New Zealandprocess steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals, evaluates results. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.KEY RELATIONSHIPS

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends Managing Vision and Purpose Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. Strategic Agility Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future orientated; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgement; most of his/her time solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Political Savvy Can manoeuvre through complex political situations effectively and quietly; is sensitive to how people and organisations function; anticipates where the time land mines are and plans his/her approach accordingly; views corporate politics as a necessary part of others on what’s importantorganisational life and works to adjust to that reality; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing is a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortablymaze bright person. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer CEO • Patients, Families and Xxxxxx Ministry of Health • Directors Board • Minister of Nursing Health’s office • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Executive Leadership Team • Other District Local and national media • Senior Management and Clinical Leadership Teams • WellSouth Primary Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff Network • Community Members Health Council • Allied Health Staff Stakeholder Groups, e.g. primary care, NGOs • Educational Institutions New Dunedin Hospital Programme • Administration Staff Local MPs, Mayors and Local Councils • PHO • Southern Wider DHB wide staff • GP’s University of Otago and Otago Medical School • Duty Manager(s) Direct Reports • NGO’s and Aged Care Sector General Public • Other DHB Communications Managers PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. Tertiary qualification • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experiencePublic Relations / Communications background • Strong emphasis on previous work at executive level as part of a senior leadership team, or be undertaking this currently. directing an organisation’s internal and external communications and broader public relations • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Ability to set strategic and operational plans • Exceptional relationship management skills • Well versed in popular culture, contemporary public relation methods • Advanced oral and written communication techniques such skills, which includes public speaking • Sound analytical skills • Highly organised with excellent time management and prioritisation skills • Personal Qualities • Positive, proactive individual that emanates confidence and knowledge of communications and public relations strategies, tools and best practice • Highly honed eye for attention to detail • Advanced grasp of the English language and syntax • Is a highly skilled communicator with the ability to engage with people from all walks of life • High level of professional integrity • Strong customer focus • Not afraid to challenge the status quo • Positive attitude with a good sense of humour • Willing to ‘go the extra mile’ KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Southern DHB Profile and Strategy • To ensure that the Southern DHB is positioned as conflict resolution, diffusion a leading DHB and mediation skillsfunder and provider of quality health and disability services to the community • A strategic public relations and communication plan is in place and updated annually • Southern DHB’s profile reflects the values of the organisation • To ensure effective relationship and communication risk management at all times. • Demonstrate Develop, implement and monitor an effective strategic communication plan that reflects strategic direction and organisational values Internal Communications • To facilitate excellent two-way communications between the Southern DHB executive and its staff • To ensure staff understand and support the strategic direction of the DHB • Provide strategic communication and public relations advice and guidance to staff, departments, services and key internal stakeholders • Establishes, implements and monitors guidelines and process for organisational promotional material and events as required • Constructive and effective relationships established and maintained with all key internal stakeholders Stakeholder Relationships and Consumer Engagement • To facilitate excellent two-way communications between the Southern DHB and its stakeholders • Regularly consult with key stakeholders to ensure most effective communication strategies are in place • Support the implementation of consumer engagement strategies consistent with the Health Quality and Safety Commission Guidelines • Constructive and effective relationships established and maintained with all external stakeholders Media Relationships • To facilitate excellent two-way communications between the Southern DHB and media • To strengthen communication to build and enhance reputation, as well as informing and engaging • To ensure media have an excellent understanding of the Southern DHB and its activities • Southern DHB enjoys a positive profile with the media and wider community • Staff Resource and Management • Effective management and support of direct reports • Ensures direct report effectively manage delegated internal and external communications, publications and public relations ensuring fit with strategic direction and organisational values • Effective financial management of department and associated organisational resources • Constructive and effective relationships established and maintained with all staff • Effect and efficient use of time and DHB resources Other Duties • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Living Southern DHB Values Proactively demonstrating Southern DHB values in all aspects of the role. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. • Options: Providing for and properly resourcing kaupapa Māori health and disability services. Furthermore, the Crown is obliged to ensure that all health and disability services are provided in a culturally appropriate way that recognises and supports the expression of hauora Māori models of care. • Partnership: Working in partnership with Māori in the governance, design, delivery and monitoring of health and disability services – Māori must be co-designers, with the Crown, of the primary health system for Māori • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social- cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. • Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not exacerbated by overlaying your own cultural values and practices on patients. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Managing Diversity Works with all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; promotes variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. ROLE SPECIFIC COMPETENCIES Listening ▪ Practices attentive and active listening; has the time patience to hear people out; can accurately restate the opinions of others on what’s importanteven when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; quickly zeros in on the critical few and puts the trivial many asideprobes all fruitful sources for answers; can quickly sense what will help or hinder accomplishing a goalsee hidden problems; eliminates roadblocks, creates focus. Managing is excellent at honest analysis; looks beyond the obvious and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people - up, down, and sideways, – inside and outside the organization; builds organisation. Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. comfortably Personal Learning ▪ Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly KEY RELATIONSHIPS Within Southern DHB Waitaki District Health Services Ltd External to Southern DHB Waitaki District Health Services Ltd • Chief Service Leader, and Director of Allied Health • Patients and Families/Whanau • Nursing and Midwifery Officer Medical staff • Patients, Families GPs and Xxxxxx other health professionals in the community • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team Health Care Assistants • Other Hospitals/District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector Administrators PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Registered Dietitian • Current Annual Practising Certificate. Practicing Certificated • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Endorsed Dietitian Prescriber • Current member of Dietitians New Zealand Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. Clinical training • Please refer to area specific person specification if applicable. • Experience Have had recent experience in an equivalent clinical setting to which you are being employed into. dietetics Knowledge and Skills • Advanced communication techniques such as conflict resolution, diffusion Current knowledge of dietetic practice. • Demonstrates effective planning and mediation prioritisation skills. • Demonstrate Maintains a personal professional accountability portfolio to meet the requirements of WDHSL. • The ability to use appropriate communication when interacting with colleagues, patients and their families/whanau. • Initiative and ability to be flexible. • Have commitment to quality and the provision of quality care. • Understanding of the multi-disciplinary support network and referrals process for patients. • Good computer skills and knowledge of online dictation programmes such as iMedX. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Caring but professional manner. • Acts with sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Maintains an exceptionally high level of confidentiality, discretion and diplomacy. • Has initiative and self-motivation with excellent organisational and time management skills. • Has motivation and willingness to improve knowledge and skills. • Good health and tidy presentation. KEY RESULT AREAS: Key Accountabilities: Professional Responsibility • Responsible for the provision of clinical dietetic services to Waitaki District Health Services ltd. This involves an outpatient clinic covering areas such as diabetes, malnutrition, oncology, gastroenterology, weight management, paediatrics, amongst others. Inpatient work is also expected on an as required basis. • Undertakes comprehensive and accurate nutrition assessments and consequently make accurate nutrition diagnosis. • Plan and implement an appropriate patient treatment/intervention process to achieve agreed patient- centred goals. • Provide education and follow up support that is appropriate to the needs of the patient. • Evaluate patients’ progress toward expected outcomes in partnership with the patient and other service providers. • Practice in a competent, safe and ethical manner in accordance with evidence based best practice, WDHSL policies and procedures and legislative requirements. • Ensure documentation is accurate. • Maintain confidentiality of information. • Communicate effectively with referrers and other members of the healthcare team • Provide contract work with Rest Homes and other local services if required • Communicates to other health professionals in a timely manner through the upload of clinic letters via iMedX. Teamwork • Works effectively within scope an interdisciplinary team environment. • Networks with other Dietitians and other health professionals within WDHSL and externally. • Links with food services provider and nursing / medical staff to ensure the menus meet nutritional requirements of practiceinpatients and those receiving Meals on Wheels.

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges Relevant external services/organisations/stakeholders PERSON SPECIFICATION: This position involves working with a range of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for age groups with a person to be fully competent variety of conditions in the rolehospital setting, including inpatient wards and outpatient clinics. Position specific competencies: This role requires a strong capability in cardiorespiratory clinical practise and knowledge, including capability to work effectively and autonomously in surgical and respiratory wards, intensive/critical care, and high dependency units. A strong understanding of optimising patient outcomes and facilitating effective discharge in the acute setting is required. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Must be registered with the Nursing Council Physiotherapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Physiotherapy Board of New Zealand. ’s re-certification programme • Hold a current Nursing Council of Must be eligible to work in New Zealand Annual Practising Certificate. or have a work visa/permit • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of Physiotherapy New Zealand • Be an Accredited Assessor for the Equipment Management Service as appropriate • Completion of, or equivalent. willingness to consider undertaking, relevant post-graduate qualification Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) A minimum of 5 years clinical experience, or be undertaking this currently. including at least 3 years cardiorespiratory inpatient experience • Please refer to area specific person specification if applicable. Proven leadership skills within physiotherapy and inter-professional settings • Experience/involvement in service delivery quality projects including implementing changes in models of care • Experience in an equivalent clinical setting to which you are being employed into. paediatrics/ neurosurgery/ENT/trauma Knowledge and Skills Skills: • Advanced Facilitate appropriate and high quality physiotherapy management of inpatients, outpatients, and community patients where designated • Be evidence/best practice focused in service delivery, and have motivation and a commitment to directing professional development and personal growth • Work actively and co-operatively in an inter-professional team and liaise appropriately with relevant health care professionals and others involved with the patient including family, support persons, and external organisations • Be familiar with ACC requirements and processes • Prescribe mobility aids (including wheelchairs) and adaptive equipment within the parameters of departmental provision guidelines, and complete Equipment Management Service processes in a timely manner • Prepare progress and discharge reports to meet service and ACC requirements • Actively participate in the weekend and on-call service • Assist in the support and mentoring of students, junior staff, and assistants as required • Assist with cover for workload in other areas as directed • Perform other duties relevant to the position as required • Be computer literate with a broad based understanding of computer skills • Must possess a full and current NZ Driver’s licence • Base knowledge of first-aid and willingness to participate in annual CPR training Personal Qualities • Demonstrates a high level of interpersonal and communication techniques skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Able to gain peer credibility and respect, and accept responsibility for own actions • Have an appropriate presentation and standards of personal care and grooming • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely KEY RESULT AREAS/PILLARS OF PRACTICE: Clinical Practice/ Te Mahi Haumanu Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Leadership and Management/ Te Ārahi me te Whakahaere • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as conflict resolutionthe Calderdale framework to delegate parts of your practice to other team members Teaching & Learning / / Ako Atu, diffusion Ako Mai Of Self • Develop both personally and mediation skillsprofessionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Demonstrate Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional accountability within scope supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice.practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Service Improvement and Research / / Te Whakapai Ratonga me te Rangahau

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and the time of others on what’s importantactivities; quickly zeros in on the critical few understands how to separate and puts the trivial many asidecombine tasks into efficient work flow; knows what to measure and how to measure it; can quickly sense what will help or hinder accomplishing see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Informing Provides the information people need to know to do their jobs and to feel good about being a goalmember of the team, unit, and/or the organisation; eliminates roadblocks, creates focusprovides individuals information so that they can make accurate decisions; is timely with information. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s Patients and whanau • Duty Manager(s) Managers at all levels of the organisation • NGO’s and Aged Care Sector Visitors • Stakeholders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. Minimum level 2 NCEA • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. At least 2 years clerical administration experience • Please refer to area specific person specification if applicable. • Experience in an equivalent clinical setting to which you are being employed into. Knowledge and Skills • Advanced Knowledge of office systems and procedures • Evidence of good literacy and numeracy skills • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (email) • Personal Qualities • High standard of interpersonal communication techniques such skills, including written and verbal • Ability to understand and follow written or verbal instructions • Sets high standards of performance • Ability to work well in a team and xxxxxx good interpersonal relationships • Willing to support and assist other staff as conflict resolutionrequired • Respect the privacy of individuals when dealing with personal information KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Service Support • Provide high quality administrative support to the Practice Development Unit, diffusion ensuring efficient and mediation effective service delivery • Undertake duties associated with the position, as required to maintain an efficient service, including up skilling as required/directed by the Manager • Provide timely and accurate confidential administrative support to enable the efficient functioning of the service, including but not limited to: • Set up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties • Demonstrate attention to detail and accuracy • Demonstrate a willingness to adapt to changing needs of the service • Evaluates situations and • identify existing or potential problems and opportunities • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocols Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • Demonstrate You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends his/her own time and the time of others on what’s what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalwhen seeking to accomplish goals; eliminates roadblocks, ; creates focus. Managing focus Problem Solving Uses logic and Measuring Work Clearly assigns responsibility for tasks established processes to solve difficult problems and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and achieve effective relationships; uses diplomacy and tactsolutions; can defuse even high-tension situations comfortably. see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and Midwifery Officer caregivers • PatientsMultidisciplinary colleagues working in interprofessional ways • Services from the community, Families and Xxxxxx funding bodies, student or intern clinical liaison staff • Directors of Nursing Operational manager • Nursing Council/Midwifery Council Primary care - GPs, other medical staff • Associate Directors of Nursing AHST Professional Development Facilitator • Unions Relevant professional organisations • Directorate Leadership Team Administration staff • Other District Health Boards service providers • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO Relevant external services/organisations/stakeholders PERSON SPECIFICATION: This position involves working in an inpatient setting with a range of age groups with a focus on physiotherapy assessment and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent intervention in the roleneuroscience services in Dunedin Hospital, including but not limited to neurology, neurosurgery, Acute Stroke Unit and ENT. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Must be registered with the Nursing Council Physiotherapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Physiotherapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a work visa/permit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of Physiotherapy New Zealand • Be an Accredited Assessor for the Equipment Management Service as appropriate Experience • A minimum of 5 years clinical experience, including neurological and/or inpatient experience • Proven leadership skills within physiotherapy and inter-professional settings • Experience/involvement in service delivery quality projects including implementing changes in models of care Knowledge and Skills: • Facilitate appropriate and high quality physiotherapy management of inpatients, outpatients (including hydrotherapy) and community patients where designated • Be evidence/best practice focused in service delivery, and have motivation and a commitment to directing professional development and personal growth • Work actively and co-operatively in an inter-professional team and liaise appropriately with relevant health care professionals and others involved with the patient including family, support persons, and external organisations • Be familiar with ACC requirements and processes • Prescribe mobility aids (including wheelchairs) and adaptive equipment within the parameters of departmental provision guidelines, and complete Equipment Management Service processes in a timely manner. • Hold Prepare progress and discharge reports to meet service and ACC requirements • Participate in the weekend and on-call service • Assist in the support and mentoring of students/new graduates/rotational staff/assistants as required • Assist with cover for workload in other areas as directed • Perform other duties relevant to the position as required • Be computer literate with a broad based understanding of computer skills • Must possess a full and current Nursing Council NZ Driver’s licence • Base knowledge of New Zealand first-aid and willingness to participate in annual CPR training Personal Qualities • Demonstrates a high level of interpersonal and communication skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Able to gain peer credibility and respect, and accept responsibility for own actions • Have an appropriate presentation and standards of personal care and grooming • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely KEY RESULT AREAS/PILLARS OF PRACTICE: Clinical Practice/ Te Mahi Haumanu Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising CertificateCertificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • Competent Professional Development You implement evidence-based best practice procedures and Recognition Programme (PDRP) profile/guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or equivalent. Experience participate in an approved CPD programme (as per professional requirements) Leadership and Management/Te Ārahi me te Whakahaere • One years’ post graduate Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (Nurse Entry as appropriate) with other health professionals and unregulated (assistant) workforces to Practice enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Teaching & Learning /Ako Atu, Ako Mai Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or equivalent) experienceother professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or be undertaking this currentlydiscipline specific teaching across teams. • Please refer Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to area specific person specification if applicablechanges in practice. • Experience Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an equivalent clinical setting to which you are being employed into. Knowledge approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan Service Improvement and Skills • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Demonstrate professional accountability within scope of practice.Research /Te Whakapai Ratonga me te Rangahau

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Priority Setting Spends his/her time Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and the time of others on what’s importantactivities; quickly zeros in on the critical few understands how to separate and puts the trivial many asidecombine tasks into efficient work flow; knows what to measure and how to measure it; can quickly sense what will help or hinder accomplishing a goalsee opportunities for synergy and integration where others can't; eliminates roadblocks, creates focuscan simplify complex processes; gets more out of fewer resources. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well Listening Practices attentive and active listening; has the patience to all kinds of hear people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactout; can defuse accurately restate the opinions of others even high-tension situations comfortablywhen he/she disagrees. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Accounts Team Leader • Patients and Midwifery Officer • Patients, Families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO whanau • Southern DHB wide staff • GP’s Visitors • Duty Manager(s) Managers at all levels of the organisation • NGO’s and Aged Care Sector Stakeholders PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse with the Nursing Council of New Zealand. Minimum level 2 NCEA • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate (Nurse Entry Ability to Practice or equivalent) experience, or be undertaking this currently. work well in a team and xxxxxx good interpersonal relationships • Please refer Willingness and ability to area specific person specification if applicable. learn new systems • Experience in an equivalent clinical setting to which you are being employed into. Previous clerical administration experience ideal but not a necessity Knowledge and Skills • Advanced Evidence of good literacy and numeracy skills • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (email) • Knowledge of office systems and procedures Personal Qualities • High standard of interpersonal communication techniques such skills, including written and verbal • Ability to understand and follow written or verbal instructions • Sets high standards of performance • Willing to support and assist other staff as conflict resolutionrequired • Respect the privacy of individuals when dealing with personal information KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Service support • Provide high quality administrative support to the Transaction Team, diffusion ensuring efficient and mediation effective service delivery • Undertake duties associated with the position, as required to maintain an efficient service, including up skilling as required/directed by the Manager • Provide timely and accurate confidential administrative support to enable the efficient functioning of the service, including but not limited to: • Set up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties • Demonstrate attention to detail and accuracy • Demonstrate a willingness to adapt to changing needs of the service • Evaluates situations and • identify existing or potential problems and opportunities • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocols Individual and team performance • Participate in and contribute to the functioning of the team • Establish and maintain an effective working relationship with other staff • Assist other staff when required, and provide relief cover to team members on leave as directed by the Manager • Maintain a current desk file • Maintain a high standard of integrity and work ethic including the utilisation of DHB equipment and consumables economically • Participate as a team member to ensure the best outcome for the organisation • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members • Work to ensure a cohesive, positive and highly motivated team environment, with responsibility for effective skills transfer and knowledge share • Prioritise own workload and manage own time effectively • Information is communicated in a courteous and sensitive manner • When workload allows, proactively assist other staff • Provide leave cover as required • Keep an up to date desk file to enable relief staff to pick up duties without disruption to the workflow • Be able to work efficiently and effectively unsupervised • Promote and adhere to the philosophy of the Southern Way principles Other Duties Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. Act as a role model for the Southern DHB Organisational Values. • Demonstrate You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Professional Development – self Identifying areas for personal and professional accountability within scope development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of practice.others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Management Competencies Priority Setting Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Interpersonal Savvy Relates well to all kinds of people - people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Process Management Good at figuring out the process necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources. Problem Solving Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Planning Accurately scopes out length and difficulty of task and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals, evaluates results. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • Chief Nursing Director of Midwifery • Associate Director of Midwifery • All Staff associated with maternity services at all levels (clinical & Management) • Maori Health Directorate staff • Lead Maternity Carers • Staff at Primary Maternity Facilities • General Practitioners / Primary Care Providers • Maternity consumers and Midwifery Officer consumer representatives • Maternal and infant health stakeholder groups • Ministry of Health • Health Quality and Safety Commission • Patients, Families families and Xxxxxx • Directors of Nursing • Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Co-ordinators • HWNZ • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • NGO’s and Aged Care Sector PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse Qualified midwife with the Nursing Council of New Zealand. current APC • Hold a current Nursing Council of New Zealand Annual Practising Certificate. Post graduate qualification in midwifery or other relevant field Project management qualification • Competent Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Change management qualification • Quality improvement qualification Experience • One years’ post graduate (Nurse Entry Experience with Project • Management; Quality Improvement Systems; Audit; Research • Ability to Practice or equivalent) experience, or be undertaking this currently. both lead a team and work well in a team • Please refer Ability to area specific person specification if applicable. • Experience in an equivalent clinical setting work independently and use initiative to which you are being employed intoachieve desired outcomes. Knowledge and Skills • Advanced communication techniques such Communication – excellent written and oral skills; broad computer literacy skills • Understanding of continuous quality improvement principles Project management skills • Implementation skills • In-depth knowledge of maternity sector, including practice standards and Ministry service specifications • In-depth understanding of evidence informed practice • Ability to interpret and communicate complex ideas and data • Knowledge of co-design principles • Understanding of and commitment to the Treaty of Waitangi and the importance of reducing inequalities in health outcomes • Understanding and commitment to the HDC Code of Health and Disability Services Consumers' Rights as conflict resolutionit applies to maternity • Time management skills Personal Qualities • Respected professional with ability to develop and maintain excellent relationships with LMCs, diffusion primary, secondary and mediation skillstertiary maternity providers and maternity stakeholder groups in both community and hospital settings. • Demonstrate Uphold confidentiality with a reputation for integrity and discretion • Ability to work in a Whole of System improvement framework across professional accountability groups and hospital and community settings. • Leadership ability, including strategic and forward-thinking, orientation to improvement, ability to analyse and synthesize input from broad spectrum of stakeholders, and identify opportunities for improvement • Embodies Southern DHB values of Manaakitanga, Pono, Whaiwhakaaro and Whanaungatanga. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Manage the Maternity Quality and Safety Programme within scope Southern District • Ensure that the requirements of practicethe national Maternity Quality and Safety Programme (MQSP) are fulfilled • Produce a district wide annual report on maternity services and outcomes and implement any identified changes • Co-ordinate the operation of the Maternity Quality & Safety Programme Governance Group • Provide support and coordination for MQSP quality improvement projects • Provides expert assistance to staff participating in audit processes • Work with local providers to develop sustainable mechanisms for engagement with maternity consumers to inform quality improvement and service provision • Communicate to the sector about the MQSP • Annual report submitted • Workplan progress demonstrated • MQSP Governance Group is supported to provide effective clinical governance for maternity • Regional clinical governance groups involve all relevant stakeholders, review maternity outcomes, identify risks, and identify and prioritise opportunities for improvement • Sector is informed about outcomes and improvements • National guidelines are implemented • National quality improvement projects are implemented and Lead quality improvement and patient safety projects or S uthern District • Undertake analysis of national and local outcomes including by ethnicity and deprivation • Track and monitor progress of quality improvement projects Outcomes are monitored and review and opportunities for improvement are identified Progress of quality improvement projects is reported Delivery of tangible improvements in outcomes for women, babies and Whanau. Learning and practice change opportunities are shared widely Living Southern DHB Values Proactively demonstrating Southern DHB values in all aspects of the role. Demonstrates behaviours that we want to see from each other, at our best. Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working.