Customer Centricity Sample Clauses

The Customer Centricity clause establishes the obligation for a business or service provider to prioritize the needs, preferences, and satisfaction of its customers in the delivery of products or services. In practice, this may require the provider to implement feedback mechanisms, tailor offerings to customer requirements, or ensure responsive support channels. The core function of this clause is to ensure that customer interests remain at the forefront of business operations, thereby enhancing customer loyalty and trust while reducing the risk of dissatisfaction or disputes.
Customer Centricity. The main backbone of the entity is its customer base. As a result, the entity needs to provide a service to the customer that creates a positive experience. This can be achieved by creating awareness, analyzing purchasing patterns and increasing customer care services. Customers’ satisfaction should remain at the core of the entity’s business focus. The customer of the future will exercise more rights and have more choices to goods and services. In the process of realizing radical economic transformation, the entity will ensure that the local community plays a crucial roles in the sale of prepaid electricity as well as getting them involved in the small scale embedded electricity generation. This will assist in creating a sense of ownership of the entity and the contribution it makes. Other considerations in the pipe-line include taking advantage of the technology to enhance service delivery by ensuring that customers find it easy to access the entity’s services.
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Related to Customer Centricity

  • Customer The agency or eligible user that purchases commodities or contractual services pursuant to the Contract.

  • Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect

  • Customer Care a) Contractor shall comply with the applicable requirements of the Americans with Disabilities Act and provide culturally competent customer service to all Covered California Enrollees in accordance with the applicable provisions of 45 C.F.R. § 155.205 and § 155.210, which refer to consumer assistance tools and the provision of culturally and linguistically appropriate information and related products. b) Contractor shall comply with HIPAA rules and other laws, rules and regulations respecting privacy and security.

  • Interconnection Customer (1) Interconnection Customer shall construct and, unless otherwise indicated, shall own, the following Interconnection Facilities: None (2) In the event that, in accordance with the Interconnection Construction Service Agreement, Interconnection Customer has exercised the Option to Build, it is hereby permitted to build in accordance with and subject to the conditions and limitations set forth in that Section, the following portions of the Transmission Owner Interconnection Facilities which constitute or are part of the Customer Facility: None Ownership of the facilities built by Interconnection Customer pursuant to the Option to Build shall be as provided in the Interconnection Construction Service Agreement.

  • Customer Content As part of the Services provided under this Agreement, Customer Data will be stored and processed in the data center region specified in the applicable Ordering Document. Axway shall not access Customer Content except in response to support or technical issues where Customer provides Axway with prior Customer’s written authorization required to access such Customer Content. Axway is not responsible for unauthorized access, alteration, theft or destruction of Customer Content arising from Customer’s own or its authorized users’ actions or omissions in contravention of the Documentation. Customer’s ability to recover any lost data resulting from Axway’s misconduct is limited to restoration by Axway from the most recent back-up.