Critical Faults Sample Clauses

Critical Faults. If we fail to resolve a Critical Fault (excluding those arising as a result of Managed CE faults) within the Target Clearance Time, you may claim a Service Credit as detailed below. Actual Critical Fault Fix Time Single Access Resilient Service From 1 to 24 hours Service unavailability beyond Target Clearance Time, rounded up to the next whole hour. 1% of monthly recurring charge for affected Customer Premises per hour. 1.5% of monthly recurring charge for affected Customer Premises per hour. Beyond 24 hours Service unavailability beyond Target Clearance Time. 25% of monthly recurring charge for affected Customer Premises. 50% of monthly recurring charge for affected Customer Premises.
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Critical Faults. 4.1. If the provider fails to resolve a Critical Fault (excluding those arising as a result of Managed CE faults) within the target clearance time, you may claim a Service Credit as detailed below: Actual Critical Fault Fix Time Single Access Resilient Service

Related to Critical Faults

  • Responsibility for Quality of Materials and Installation Contractor acknowledges that he has full, total, and complete responsibility for providing materials, labor, and all other items necessary for providing the level of quality specified in the Contract Documents. He agrees that this responsibility is indivisible, non-delegable, non- transferable, and not diminished by any inspections provided by the Design Professional or his consulting engineers, nor by any inspections provided by the Owner. In recognition of this, Contractor will prepare for submission and review by the Design Professional, a written program describing the efforts that will be taken to insure the proper quality level is achieved. The program shall be submitted prior to the issuance of a Proceed Order.

  • Unsafe Work Conditions No employee shall be disciplined for refusal to work on an assignment which, in the opinion of:

  • Correction of Defective Work 2.10.1 Design-Builder agrees to correct any Work that is found to not be in conformance with the Contract Documents, including that part of the Work subject to Section 2.9 hereof, within a period of one (1) year from the date of Final Acceptance of the Work or any portion of the Work, or within such longer period to the extent required by the Contract Documents or applicable Legal Requirements or Government Approvals.

  • ROAD TOLERANCES Purchaser shall perform road work within the tolerances listed below. The tolerance class for each road is listed on the TYPICAL SECTION SHEET. Tolerance Class A B C Road and Subgrade Width (feet) +1.5 +1.5 +2.0 Subgrade Elevation (feet +/-) 0.5 1.0 2.0 Centerline alignment (feet lt./rt.) 1.0 1.5 3.0 1-6 ORDER OF PRECEDENCE Any conflict or inconsistency in the road plan will be resolved by giving the documents precedence in the following order:

  • Unsafe Working Conditions (a) No Employee shall be disciplined for refusal to work on a job which is deemed unsafe by:

  • GEOGRAPHIC AREA AND SECTOR SPECIFIC ALLOWANCES, CONDITIONS AND EXCEPTIONS The following allowances and conditions shall apply where relevant: Where the company does work which falls under the following headings, the company agrees to pay and observe the relevant respective conditions and/or exceptions set out below in each case.

  • Abuse, Neglect, Exploitation Grantee will;

  • Non-Grievability No dispute over a claim for any benefits extended by this Health and Welfare Fund shall be subject to the grievance procedure.

  • Notice of Technological Change (a) For the purpose of technological change, the Employer agrees to provide the Union with as much notice as possible, but in any event not less than sixty (60) days notice of a technological change.

  • Unsafe Work (a) An employee may exercise their right to refuse to do unsafe work pursuant to Section 3.12 of the Occupational Health and Safety Regulations outlined in Information Appendix B.

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