Customer Obligations Clause Samples
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Customer Obligations. To facilitate NCR Voyix’s provision of the Hosting Services hereunder and ▇▇▇▇▇▇▇▇’s access and use of the Hosted NCR Voyix Software hereunder, Customer agrees to undertake the following:
(a) Provide and maintain the Customer Equipment at each of the Customer Locations in accordance with the minimum standards established by NCR Voyix, which as of the Effective Date include a windows-based PC and store level file server that each include a Windows operating system actively supported by Microsoft Corporation, an internet browser that is actively supported by Microsoft Corporation, and Customer Equipment maintained in good working order in accordance with the minimum standards recommended by the manufacturer;
(b) Provide and maintain access to the internet at each of the Customer Locations through a competent internet service provider (ISP), maintaining telephone or other telecommunication services necessary to connect each of Customer’s Locations to Customer’s ISP;
(c) Abide by the security procedures specified by NCR Voyix and perform reasonable and customary security practices to preclude attempts to circumvent any security procedures or utilize any unauthorized systems in an attempt to access the data of another Customer;
(d) Provide timely notification of any issues and give appropriate lead time to NCR Voyix for any special requests;
(e) Make all reasonable efforts to assist NCR Voyix in identifying, isolating and replicating issues found in the System; and
(f) Customer shall be solely responsible for the manner in which Customer and Customer’s users use the System and the Hosted Software. Customer shall ensure that only authorized users have access to any user identifications or passwords for use in connection with the System and the Hosted Software and that such authorized users shall not disclose such identifications or passwords to any other individual. Customer acknowledges and agrees that it is solely responsible for strictly maintaining the confidentiality and integrity of such identifications and passwords and Customer shall indemnify and hold harmless NCR Voyix from and against any liability, damages, or costs arising from Customer’s failure to comply with this obligation including, but not limited to, improper or unauthorized account access using Customer’s user identifications or passwords, provided such identifications or passwords were not improperly disseminated by NCR Voyix or any of its agent or representatives. Customer shall notify NCR...
Customer Obligations. 41.1. The Customer undertakes to use the Services strictly in accordance with the Contract and such other conditions as may be notified in writing to the Customer by Comtact from time to time and in accordance with the relevant provisions of the Communications ▇▇▇ ▇▇▇▇ with any other applicable laws and regulations, any directions given by the Director General of the office of Telecommunications or other competent authority.
41.2. The Customer will ensure that neither the Customer nor anyone under their control may use the Services:- o as a means of communication for a purpose other than that for which the Services are provided or in a manner in which constitutes a violation or infringement of the rights of any other party; o to make offensive, indecent, menacing, nuisance or hoax calls or calls of a defamatory character or fraudulently or in connection with a criminal offence.
41.3. The Customer hereby indemnifies and shall keep indemnified Comtact against all liabilities, claims, damages, losses and expenses arising from any breach of the Customer’s obligations in clause 41.2 and against any claim which is made against Comtact and/or the TSP because the Services are misused in any way by the Customer. Comtact or TSP reserve the right to take further action as specified in clause 46.
41.4. In respect of LCR Services the Customer is responsible for checking that the Customer is not currently in a contract with any other supplier(s) before changing over the line rental or LCR services to Comtact. Comtact will not be liable for any cancellation charges or other fees charged by the Customer’s previous supplier.
41.5. The Customer will comply with current regulations for NGNs which includes but is not limited to the following: o the Customer will provide the caller pricing information for each number wherever the number is printed or published. o the Customer will notify callers of undue delays between a call being connected and the caller accessing the service o where required the Customer will obtain prior permission for premium rate numbers 41.6. Comtact cannot be held responsible for any costs, consequential or otherwise, incurred by the Customer in preparation for the commencement of services until such time that Comtact confirms the activation of NGN number(s). The Customer should not undertake any marketing activities or publication of numbers until an order confirmation has been received from Comtact.
Customer Obligations. 4.1 In addition to any other obligations set out in this Agreement, the Customer will:
4.1.1 comply with, and ensure that its Users comply with, all Applicable Law in the receipt and use of the Services;
4.1.2 comply with the Acceptable Use Policy and the Compliance Obligations and ensure their Users do; and
4.1.3 not re-sell the Services to a third-party without BT’s prior written approval or unless explicitly set out in a Schedule. If BT grants such approval, it will be conditional upon the Customer imposing on the relevant third-party in writing obligations no less onerous than those to which the Customer is subject under this Agreement (including the Compliance Obligations and the Acceptable Use Policy).
Customer Obligations. 7.1 Save to the extent that the parties have agreed otherwise in writing, the Customer must provide to the Provider, or procure for the Provider, such:
(a) co-operation, support and advice;
(b) information and documentation; and
(c) governmental, legal and regulatory licences, consents and permits, as are reasonably necessary to enable the Provider to perform its obligations under this Agreement.
7.2 The Customer must provide to the Provider, or procure for the Provider, such access to the Customer's computer hardware, software, networks and systems as may be reasonably required by the Provider to enable the Provider to perform its obligations under this Agreement.
Customer Obligations. 7.1 The Customer represents and warrants that it has undertaken to provide all necessary notices to End-Users and received all necessary permissions and consents, as required for Hubilo to Process the Customer Personal Data under this DPA and pursuant to the Applicable Data Protection Laws in their respective country and state (if applicable).
7.2 The Customer represents and warrants that it has complied with all information provision obligations under the Applicable Data Protection Laws.
7.3 To accomplish Customer's notice and consent obligations under Applicable Data Protection Laws, the Customer may refer End Users to Hubilo’s Privacy Policy at ▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇/privacy-policy/ (▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇/privacy-policy/). However, it is clear that Hubilo as a Data Processor does not bear the obligation for information provision and obtaining consent of End Users under the Applicable Data Protection Laws and only provides a notice as Processor for the Customer’s convenience to explain the various processing activities, functionalities and measures and features available on the Platform. In no event, shall Hubilo’s privacy policy be construed as legal advice nor replacing the Customer’s privacy notice.
7.4 Responsibilities of Customer The Customer:
i) instructs ▇▇▇▇▇▇ (and authorises Hubilo to instruct each Sub-processor) to:
a) Process Customer Personal Data in a manner that is in compliance with the Applicable Data Protection Laws; and
b) in particular, transfer Customer Personal Data to any country or territory, as reasonably necessary for the provision of the Services and consistent with the MSA;
ii) warrants and represents that it is and will at all relevant times remain duly and effectively authorised to give the instruction set out in section 5.1; and
iii) warrants and represents that it has complied with Applicable Data Protection Laws in respect of any obligations that it has under Applicable Data Protection Laws with respect to it being the Controller of Customer Personal Data. The Customer further represents and warrants that it has collected the Customer Personal Data in accordance with Applicable Data Protection Laws.
7.4.1 As Customer is the Controller of Personal Data of Data Subjects, it the responsibility of the Customer to ask for consent from End Users for new types of data processing, nor shall Hubilo process Customer Personal Data for any “further” or “compatible” purposes (within the meaning of Articles 5(l)(b) and 6(4) GDPR) other than th...
Customer Obligations. Company will comply with all applicable laws with respect to the @ Work Services, including, but not limited to, laws related to the export of technical or personal data. Company will only use the @ Work Services with content and data for which Company has all necessary rights.
Customer Obligations. Customer shall provide Cummins safe access to Customer’s site and arrange for all related services and utilities necessary for Cummins to perform the Services. During the performance of the Services, Customer shall fully and completely secure all or any part of any facility where the Equipment is located to remove and mitigate any and all safety issues and risks, including but not limited to facility occupants, customers, invitees, or any third party and or property damage or work interruption arising out of the Services. Customer shall make all necessary arrangement to address and mitigate the consequences of any electrical service interruption which might occur during the Services. CUSTOMER IS RESPONSIBLE FOR OPERATING AND MAINTAINING THE EQUIPMENT IN ACCORDANCE WITH THE OWNER’S MANUAL FOR THE EQUIPMENT.
Customer Obligations. 4.1 The Customer will provide the Company with all assistance, information and documentation necessary to enable the Company to provide the Services, and punctually comply with any Law or request from a Government Authority.
4.2 The Customer is under a continuing obligation to provide any information which may materially affect the capacity of the Customer to perform its obligations under the Agreement.
4.3 The Customer will keep confidential the Company's fees or charges and any waiver, discount, release or indulgence provided by the Company in relation to the provision of the Services.
Customer Obligations. Customer must ensure that (i) its Authorized Users have entered complete and accurate information about its company and person within the registration process and, but not limited to, have not used any pseudonyms, (ii) its Authorized Users use the Service in compliance with the terms of this Agreement and (iii) that its Authorized Users use reasonable efforts to prevent unauthorized access or use of the Service by employees not considered as Authorized Users or third parties, and to notify Service Provider promptly of any such unauthorized access or use.
Customer Obligations. 4.1 Customer agrees it will:
4.1.1 only access the SaaS Service for its own internal business purposes;
4.1.2 comply with the terms and conditions of this Contract;
4.1.3 pay the Charges to Civica;
4.1.4 ensure that its hardware, network and systems comply with the relevant specifications provided by Civica from time to time;
4.1.5 where Civica personnel are required to work at Customer premises, ensure that its personnel provide all reasonable assistance to them including desk space and wireless connection, as and when required by Civica to discharge its obligations, and in particular take all measures necessary to comply with acts, regulations and codes of practice including those relating to health and safety, which may apply;
4.1.6 not use the SaaS Service to store, reproduce, transmit, communicate or knowingly receive any material which is offensive, racist, abusive, indecent, defamatory, obscene, threatening or menacing (to be determined by Civica, in its sole discretion, acting reasonably);
4.1.8 make its own arrangements for internet access in order to access the SaaS Service, with the required type and version of browser as notified by Civica from time to time. Civica shall not be liable for Customer’s inability to access the Services if it is due to the Customer’s inability to establish an internet connection, or not having their browser set to the correct type and version for access;
4.1.9 obtain and shall maintain all necessary licences, consents, and permissions necessary for Civica, its contractors and agents to perform their obligations under this Contract; and
4.1.10 pay the additional fees to accommodate higher usage volumes (including the number of Authorised Users) when such usage limitations are exceeded.
4.2 Customer shall indemnify, keep indemnified and hold Civica harmless from and against all claims, liabilities, proceedings, costs, damages, losses, or expenses incurred by Civica caused by, or in any way connected with Customer’s access to the SaaS Service or the unauthorised access of the SaaS Service by any third party whether through breach of this Contract or any other negligent or wrongful act.
4.3 Customer shall allow Civica reasonable access, as required, to provide the Services and/or undertake an audit of Customer’s use of the SaaS Service.
4.4 Customer represents and warrants that it possesses the full power and authority to enter into and perform its obligations under this Contract.