CRITICAL CARE AND CHRONIC CONDITION CUSTOMERS Sample Clauses

CRITICAL CARE AND CHRONIC CONDITION CUSTOMERS. If Customer has a person permanently residing at a location served by an ESI ID who has been diagnosed by a physician as being dependent upon an electric-powered medical device to sustain life (“Critical Care Customer”) or has a serious medical condition that requires an electric powered device or electric heating or cooling to prevent the impairment of a major life function through a significant deterioration or exacerbation of the condition (“Chronic Condition Customer”), Customer may apply for designation as a Critical Care Residential Customer or Chronic Condition Customer. To be considered for such a designation, Customer must submit the PUCT approved form by facsimile or other electronic means to the applicable TDU and to Company. The TDU will notify Customer and Company of the final determination of whether Customer has been designated as Critical Care Customer or a Chronic Condition Customer and whether Customer will receive a renewal notice of Customer’s status as either a Critical Care Customer or Chronic Care Customer. The applicable PUCT Rule is available at: xxxx://xxx.xxx.xxxxx.xxx/agency/rulesnlaws/subrules/electric/25.497/25.497.pdf. Designation as a Critical Care Customer or a Chronic Condition Customer does not relieve Customer of the obligation to pay for Services provided under this Agreement.
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CRITICAL CARE AND CHRONIC CONDITION CUSTOMERS. If you have a person permanently residing in your premise diagnosed by a physician as being dependent upon an electric-powered medical device to sustain life, you may apply for designation as a “Critical Care Residential Customer”. If you have a person permanently residing in your premise diagnosed by a physician with a serious medical condition requiring an electric-powered medical device or electric heating or cooling to prevent the impairment of a major life function through a significant deterioration or exacerbation of the person’s medical condition, you may apply for designation as a “Chronic Condition Residential Customer”. To be considered for such designation, your physician must submit a completed Critical Care Eligibility Determination Form by facsimile or other electronic means to the TDSP. The TDSP will notify you and your REP of the final status of your designation and will notify you when such designation will expire and whether you will receive a renewal notice. If you are not satisfied with the TDSP’s decision, you may appeal to your TDSP and file a complaint with PUCT. Qualification as a Critical Care or Chronic Condition Residential Customer does not relieve you of the obligation to pay your REP or the TDSP for services rendered. Contact your REP or TDSP immediately if you need assistance with paying your xxxx.
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