COMPLAINTS MANAGEMENT PROCEDURE Sample Clauses

COMPLAINTS MANAGEMENT PROCEDURE. 16.1 If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with the Company as soon as reasonably practicable after the occurrence of the event.
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COMPLAINTS MANAGEMENT PROCEDURE. 17.1 To file a complaint with us you should follow the rules of the Complaints Management Policy that is available on our Website.
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that OPO GROUP LLC as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with OPO GROUP LLC as soon as reasonably practicable after the occurrence of the event.
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that FXTM as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with FXTM as soon as reasonably practicable after the occurrence of the event.
COMPLAINTS MANAGEMENT PROCEDURE. 17.1. If any conflict situation arises when the Client reasonably believes that CAPITALXTEND LLC as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with CAPITALXTEND LLC as soon as reasonably practicable after the occurrence of the event.
COMPLAINTS MANAGEMENT PROCEDURE. 22.1. If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the EUROPEFX is owned and operated by MAXIFLEX LTD Ver.11 Client’s Agreement, the Client has the right to lodge a complaint with the Company as soon as reasonably practicable after the occurrence of the event.
COMPLAINTS MANAGEMENT PROCEDURE. 16.1 If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with the Company as soon as reasonably practicable after the occurrence of the event. 16.2 The Client may in certain cases refer the matter to the Financial Services Commission of Mauritius. 16.3 The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above. However, the Financial Services Commission may not adjudicate on any cases where litigation has commenced. a. Complaints Procedure 16.4 To file any complaint, the Client shall follow the procedure outlined in the Complaints Management Policy posted
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COMPLAINTS MANAGEMENT PROCEDURE. 18.1. If any confli t situation arises when the Client reasonably believes that Royal as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with Royal as soon as reasonably practicable after the occurrence of the event.

Related to COMPLAINTS MANAGEMENT PROCEDURE

  • Complaints Procedure 18.1 If the Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.

  • Procurement procedures 11.1 The Recipient must secure the best value for money and shall act in a fair, open and non-discriminatory manner in all purchases of goods and services.

  • GRIEVANCE PROCEDURE 7.01 For purposes of this Agreement, a grievance is defined as a difference arising between the parties relating to the interpretation, application, administration or alleged violation of the Agreement including any question as to whether a matter is arbitrable.

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