Qualifying Starlink Malfunction definition

Qualifying Starlink Malfunction means the failure of a Settlement Class Vehicle’s Starlink System or failure of a vehicle function which failure was caused by a Starlink System error as pleaded in the Amended Complaint (ECFNo. 24), including, but not limited to, the following: the backup camera freezes and/or shut downs; failure of the system’s head unit with resulting loss of audio and radio functions; complete system lock-up/error message displayed on infotainment system that only goes away after vehicle is turned off for several hours and then turned back on to properly reset entire system; display shuts off even though functions of infotainment system remain working; inability to shut radio/audio off or turn high volume level down (set automatically by way of technical glitch) when backing up; radio automatically comes on at high volume when the car is turned on, even if the radio was off when the car was last turned off; loss of functionality of the navigation system and/or erratic glitches i.e. navigation system providing inaccurate directions; loss of audio cue or warning sound for various safety features, including the forward collision and blindside detection functions; favorites from smartphone or connected device not being saved to the system; audio/radio functioning is erratic, in that radio/audio will turn off at random intervals then come back on suddenly without warning; touchscreen controls unresponsive; and Bluetooth connectivity issues preventing phones from connecting properly and calls from being made as well as disabling Apple CarPlay or Android Auto functionality with the system. A Qualifying Starlink Malfunction does not include failure of any vehicle function not controlled by the Starlink System, e.g., mechanical failures, or any other vehicle failure not caused by a malfunction in the Starlink System.
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Examples of Qualifying Starlink Malfunction in a sentence

  • Any compensation paid under the Settlement Agreement will be reduced by any cash or cash-in-kind concession (e.g., being excused from making a monthly lease payment) provided by SOA or any Subaru Authorized Dealer or any other entity (including insurers and providers of extended warranties) and which was related to a Qualifying Starlink Malfunction, up to no reimbursement if the Class Member received such payments equal to or exceeding the available settlement relief.

  • SOA may continue to implement any customer satisfaction or goodwill policy, program, or procedure at its discretion, and may extend goodwill consideration to individual Settlement Class Members on a case-by-case basis, without regard to their entitlement to relief under the Settlement Agreement, except that in no case shall a Settlement Class Member obtain more than one recovery for the same Qualifying Starlink Malfunction during the Settlement Extended Warranty for any Settlement Class Vehicle.

  • If a Settlement Class Member previously incurred unreimbursed out-of-pocket expenses for engaging a ride- hailing service in order to travel to or from an Authorized Subaru Dealer for the purpose of obtaining a Qualifying Repair during the Backorder Period, which was necessitated by a Qualifying Starlink Malfunction, then the Settlement Class Member, upon sufficient Proof of Repair-Related Expenses, may be reimbursed for those ride-hailing expenses.

  • Subject to the proof and conditions required in Section VI.B.5., below, a Settlement Class Member will be entitled to compensation, on a claims-made basis, based on the number of visits to an Authorized Subaru Dealer during which the Settlement Class Member complained of a Qualifying Starlink Malfunction, regardless of whether service was performed.

  • Qualifying Repair is defined in the SA as any type of repair, replacement, diagnosis, or inspection of the Settlement Class Vehicle performed by an Authorized Subaru Dealer to address a Qualifying Starlink Malfunction.

  • If you presented your Settlement Class Vehicle to an Authorized Subaru Dealer for a Qualifying Repair of a Qualifying Starlink Malfunction two or more times, excluding any visits related to the March 2017 WTN-74 recall (applicable to model year 2017 Impreza vehicles) or the January 2019 WTZ-85 recall (applicable to certain model year 2018 vehicles), you are eligible to receive a cash payment of $150 for two Qualifying Repairs or $300 for three or more Qualifying Repairs.

  • Unless you were previously reimbursed, a cash reimbursement may be available if you previously paid certain out-of-pocket for costs associated with a Qualifying Repair to your vehicle to address a Qualifying Starlink Malfunction.

  • You must have contacted or presented your Settlement Class Vehicle to an Authorized Subaru Dealer during the Backorder Period with a Qualifying Starlink Malfunction and the Authorized Subaru Dealer must have placed an order for a replacement Starlink head unit.

Related to Qualifying Starlink Malfunction

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