Examples of IR in a sentence
The Grantee must submit a Quality Assurance Plan that documents the processes for monitoring the quality of services provided by I&R staff, as well as the integrity of database resource listings.
The AIRS Certification Program is based on established standards for the I&R field and takes into consideration the knowledge, skills, attitudes, and work-related behaviors needed by I&R staff to provide quality services.
In certain situations, it may be necessary for I&R Contact Specialists to take additional steps to help customers obtain the services they need (i.e., making additional calls or other actions on behalf of the customer).
Equally important, I&R services must be accessible to customers with special needs and those for whom English is not their first language.
Eligibility for the AIRS certification is based on an individual’s I&R and other relevant experience, as well as their educational background.