Training Delivery. 10.1 It is the responsibility of the Contractor to deliver training to its Staff in India and to ensure that criteria set out below are adhered to: 10.1.1 there shall be no deviation from the core content of the agreed training material unless agreed specifically with Client; 10.1.2 Staff shall be tested in line with the agreed Pass Criteria specified; and 10.1.3 training shall be carried out in suitable classroom/training environments in line with the minimum standards required by this Annex 10. 10.2 It is the responsibility of the Contractor to remove any Staff from the programme that do not meet the Pass Criteria and supply appropriately qualified and experienced replacements with additional staff.
Appears in 2 contracts
Sources: Framework Agreement for the Provision of Services (ExlService Holdings, Inc.), Framework Agreement (ExlService Holdings, Inc.)