Common use of Time of Service Clause in Contracts

Time of Service. 5.2.1 The Customer must make an appointment with EXASOL in order to schedule when the consulting services will be provided. The appointment must be made at least four weeks before the planned service actions. Any changes to the appointment must also be communicated before the previously agreed-upon appointment. If no appointment has been agreed upon, there exists no claim for the provision of the services.

Appears in 5 contracts

Samples: Appliance Purchase Agreement, Software Licence and Services Agreement, Software Subscription Licence and Services Agreement

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Time of Service. 5.2.1 The Customer must make an appointment with EXASOL in order to schedule when the consulting services Consulting Services will be provided. The appointment must be made at least four weeks before the planned service actions. Any changes to the appointment must also be communicated before the previously agreed-upon appointment. If no appointment has been agreed upon, there exists no claim for the provision of the services. If Customer does not claim the services at the agreed-upon appointment, the claim for execution of the consulting services expires. In this case, 80% of the agreed-upon price will be charged.

Appears in 1 contract

Samples: Software License Agreement

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Time of Service. 5.2.1 The Customer must make an appointment will agree with EXASOL in order to a schedule when for provision of the consulting services will be providedservices. The appointment schedule must be made agreed at least four weeks before the planned service actionsprovision. Any changes to the appointment must schedule will also be communicated and mutually agreed before the previously agreed-upon appointmentagreed service start date. If no appointment schedule has been agreed upon, then there exists no claim obligation on EXASOL for the provision of the services.

Appears in 1 contract

Samples: Software Licence and Services Agreement

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