Common use of Support and Updates Clause in Contracts

Support and Updates. End User is not entitled to any support for the Licensed Program under this License Agreement. All support must be purchased separately and will be subject to the terms and conditions contained in the purchased support agreement. End User is entitled to receive minor version updates to the Licensed Program (i.e. versions identified as follows (X.Y, X.Y+1). End User are not entitled to receive major version updates (i.e. X.Y, X+1.Y) or bug fix updates to the Licensed Program (X.Y.Z, X.Y.Z+1), unless purchased independently of this license or covered under a purchased support agreement.

Appears in 4 contracts

Sources: End User License Agreement, End User Sublicense Agreement, End User License Agreement