Service Jitter Sample Clauses

Service Jitter. SLA The Jitter SLA is based on the variance of delay of packets traversing the Service. If packets are completely unable to traverse Service (packet delivery is 0%) “Availability” SLA shall take precedence over “Jitter” SLA. Credits from missing both SLA goals during the same outage event will not be issued. Jitter SLA does not apply if Service is degraded due to Customer activity. Measurement of packet delivery shall be taken based on circuit with no other data being passed on circuit. Jitter must be verified by LightEdge at time of event to qualify Jitter SLA credit. Jitter values are measured only from Customer Network to nearest LightEdge network point. Jitter values in excess of the SLA goal past the termination point of the circuit will not count towards jitter measurements. Sporadic occurrences of the issue due to the same root cause shall not be considered separate events when attempting to qualify for SLA credit. SLA Remedy On-Net circuit: 2msecs Off-Net circuit: 5msecs On-Net continental US circuit: 2msecs – 5msec for jitter qualifies Customer for a credit of 1% of MRC per event > 5msecs for jitter qualifies Customer for a credit of 3% of MRC per event Off-Net continental US circuit: 5msecs – 10msecs for jitter qualifies Customer for a credit of 1% of MRC per event > 10msecs for jitter qualifies Customer for a credit of 3% of MRC per event
Sample 1
AutoNDA by SimpleDocs

Related to Service Jitter

  • Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.

  • PERSONAL SERVICES 1. Subject to the provisions of Articles 14, 16 and 17, salaries, wages and other similar remuneration or income derived by a resident of a Contracting State in respect of personal (including professional) services shall be taxable only in that State unless the services are rendered in the other Contracting State. If the services are so rendered, such remuneration or income as is derived therefrom may be taxed in that other State.

  • Network Resource Interconnection Service (check if selected)

  • DEPENDENT PERSONAL SERVICES 1. Subject to the provisions of Articles 16, 18 and 19, salaries, wages and other similar remuneration derived by a resident of a Contracting State in respect of an employment shall be taxable only in that State unless the employment is exercised in the other Contracting State. If the employment is so exercised, such remuneration as is derived therefrom may be taxed in that other State.

  • Extra Services District-authorized services outside of the scope in Exhibit “A” or District-authorized reimbursables not included in Architect’s Fee.

  • Service Monitoring Customer gives express consent for Vodafone to monitor Customer’s use of the Service (and disclose and otherwise use the information obtained) only to: (a) the extent allowed by Applicable Law; (b) comply with Applicable Law; (c) protect the Network from misuse; (d) protect the integrity of the public internet and/or Vodafone’s systems and Networks; (e) the extent necessary to determine if Customer has breached any conditions or restrictions on use of the Service; (f) provide the Service; and/or (g) take other actions agreed or requested by Customer.

  • Career Services Placement assistance is not provided. It is understood that the School does not and cannot promise or guarantee neither employment nor level of income or wage rate to any Student or Graduate.

  • Service Plan 2.1 The Customer shall use the following applicable Service Plan and services during the Term:

  • CLOUD SERVICE The Cloud Service offering, is described below and is specified in an Order Document for the selected entitled offerings. The Order Document will consist of the Quotation that is provided and the Proof of Entitlement (XxX) you will receive confirming the start date and term of the Cloud Services and when invoicing will commence.

  • Special Service networks The following services must be received from special service network providers in order to be covered. All terms and conditions outlined in the Summary of Benefits apply.

Time is Money Join Law Insider Premium to draft better contracts faster.