Replacements and Refunds. Tenant shall, without any additional charge to the purchaser, exchange any product determined by the purchaser to be unsatisfactory, flawed, defective, or of poor quality or shall provide a full refund of the purchase price.
Replacements and Refunds. Company may, at all times during the term of this Agreement, and without any additional charge to customers, replace any food or beverage product by said customer to be unsatisfactory, or shall provide said customer a full refund therefor.
Replacements and Refunds. Concessionaire shall without any additional charge to the purchaser, exchange any food, beverages, or retail products determined by said purchaser to be unsatisfactory or of poor quality or shall provide a full refund of the purchase price. Store personnel must have authorization to handle all product replacements and refunds immediately upon purchaser request without having to summon a manager or alternate employee to the location.
Replacements and Refunds. Page 2 February 3, 2014 Clients must notify Proman Products of any returns or exchanges within 60 days of the product being received by the end user. After 60 days, Proman will provide replacement components, but will not accept Return Authorization requests. In the event a customer wishes to return a product due to personal reasons, he will be responsible for both outbound and return shipping of the product and the handling charge. No restocking fee will be charged. All returns require a return authorization number, which will be provided to the client by Proman Products. The authorization number must be placed on the returned package. Refunds will be processed upon confirming receipt of the returned package. In the event the entire product needs to be returned due to a manufacturer's defect, the product will be replaced at no cost to the customer. Proman will arrange for product pick-up at the customer’s location. Replacement parts will be delivered at no cost to the customer. Orders: In order to process your orders promptly, please submit orders to Xxxxxxxxxxxxxx@xxxxxxx.xxx or faxed to 714-288-2712. The orders should include, at minimum, the following information: Purchase Order Number, if applicable; ship to address; item number; quantity; and shipping method. Any special requests should be indicated on the order as well. Invoices will be e-mailed to the client, unless specified otherwise. Note: In order to maintain the quality of web reseller, drop ship customer is required to place at least one order per quarter (90 days) to maintain the status. New customer will have 180 days to place its first order to activate the new account. By signing below, you agree to the terms of the agreement. (Signature)
