Common use of Performance deliverables Clause in Contracts

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 28 NSW Health outcome Deliverable in 2021-22 Due by Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 30 June 2022 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022.

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 26 NSW Health outcome Deliverable in 2021-22 Due by Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV)) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 27 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 [Additional for rural districts] Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 32 NSW Health outcome Deliverable in 2021-22 Due by Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 33 NSW Health outcome Deliverable in 2021-22 Due by 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Statewide Workforce Enhancement Program Outcome 5 Annual reduction on premium labour cost of $4m, year on year, across 5 years commencing 2021/22 (base year escalated to current year dollars). 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Ambulance Secondary Triage initiativestrategies, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Asset maintenance Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans 5 The organisation will complete an annual review and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan submission of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement local Strategic Asset Management Plan and Asset Management Plan which will inform future asset related decision making. The organisation will evaluate and report annual progress against the collection and use of endorsed Patient Reported Measures local Asset Management Framework Implementation Plan. The organisation will provide an annual Attestation statement against the local Asset Management Framework Implementation Plan progress, leading towards NSW Government Asset management Policy for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal Public Xxxxxx (except for those in the Integrated Care – Residential Care InitiativeXXX 00-00) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning BranchJune 2024. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022objectives

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the Develop a local evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns plan that aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an a plan for the implementation plan of a local solution aligned with the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection Health Outcomes and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities Experience (HOPE) tool 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 25 NSW Health outcome Deliverable in 2021-22 Due by NSW Aboriginal Mental Health and Wellbeing Strategy 2020 Outcome 2 Implement 5 The Organisation will co-design a local implementation plan with Aboriginal stakeholders (including consumers, carers, those with lived experience and deliver Enhancement families) Implementation Plans are to Rural Counselling initiative be co-signed by the Director/Manager of Aboriginal Health and the Director of Mental Health and approved by Chief Executives. The Organisation will commence implementation of the Strategy in line with its approved plan. 30 Sept 2021 Asset maintenance Outcome 5 The organisation will complete an annual review and submission of the local Strategic Asset Management Plan and Asset Management Plan which will inform future asset related decision making. The organisation will evaluate and report annual progress against the local Asset Management Framework Implementation Plan. The organisation will provide an annual Attestation statement against the local Asset Management Framework Implementation Plan progress, leading towards NSW Government Asset management Policy for Public Xxxxxx (XXX 00-00) by June 2024. 30 June 20222022 30 June 2022 30 June 2022 Performance against strategies and objectives

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 28 NSW Health outcome Deliverable in 2021-22 Due by Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter 2. The Organisation will deliver and report the actions and progress according to the implementation plan 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 29 NSW Health outcome Deliverable in 2021-22 Due by NSW Aboriginal Mental Health and Wellbeing Strategy 2020 Outcome 2 Implement 5 The Organisation will co-design a local implementation plan with Aboriginal stakeholders (including consumers, carers, those with lived experience and deliver Enhancement families) 30 Sept 2021 Implementation Plans are to Rural Counselling initiative be co-signed by the Director/Manager of Aboriginal Health and the Director of Mental Health and approved by Chief Executives. The Organisation will commence implementation of the Strategy in line with its approved plan. Asset maintenance Outcome 5 The organisation will complete an annual review and submission of the local Strategic Asset Management Plan and Asset Management Plan which will inform future asset related decision making. 30 June 20222022 The organisation will evaluate and report annual progress against the local Asset Management Framework Implementation Plan. 30 June 2022 The organisation will provide an annual Attestation statement against the local Asset Management Framework Implementation Plan progress, leading towards NSW Government Asset management Policy for Public Xxxxxx (XXX 00-00) by June 2024. 30 June 2022 Performance against strategies and objectives

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 33 NSW Health outcome Deliverable in 2021-22 Due by Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 34 NSW Health outcome Deliverable in 2021-22 Due by 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Performance against strategies and objectives 2021–22 Service Agreement 28 NSW Health outcome Deliverable in 2021-22 Due by Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 29 NSW Health outcome Deliverable in 2021-22 Due by NSW Aboriginal Mental Health and Wellbeing Strategy 2020 Outcome 2 Implement 5 The Organisation will co-design a local implementation plan with Aboriginal stakeholders (including consumers, carers, those with lived experience and deliver Enhancement families) 30 Sept 2021 Implementation Plans are to Rural Counselling initiative be co-signed by the Director/Manager of Aboriginal Health and the Director of Mental Health and approved by Chief Executives. The Organisation will commence implementation of the Strategy in line with its approved plan. Asset maintenance Outcome 5 The organisation will complete an annual review and submission of the local Strategic Asset Management Plan and Asset Management Plan which will inform future asset related decision making. 30 June 20222022 The organisation will evaluate and report annual progress against the local Asset Management Framework Implementation Plan. 30 June 2022 The organisation will provide an annual Attestation statement against the local Asset Management Framework Implementation Plan progress, leading towards NSW Government Asset management Policy for Public Xxxxxx (XXX 00-00) by June 2024. 30 June 2022 Performance against strategies and objectives

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Leading Better Value Care (LBVC) Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter 2. The Organisation will deliver and report the actions and progress according to the implementation plan 30 June 2022 NSW Aboriginal Mental Health and Wellbeing Strategy 2020 Outcome 5 The Organisation will co-design a local implementation plan with Aboriginal stakeholders (including consumers, carers, those with lived experience and families) Implementation Plans are to be co-signed by the Director/Manager of Aboriginal Health and the Director of Mental Health and approved by Chief Executives. The Organisation will commence implementation of the Strategy in line with its approved plan. 30 Sept 2021 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Asset maintenance Outcome 2 Implement 5 The organisation will complete an annual review and deliver Enhancement to Rural Counselling initiative submission of the local Strategic Asset Management Plan and Asset Management Plan which will inform future asset related decision making. 30 June 20222022 The organisation will evaluate and report annual progress against the local Asset Management Framework Implementation Plan. 30 June 2022 The organisation will provide an annual Attestation statement against the local Asset Management Framework Implementation Plan progress, leading towards NSW Government Asset management Policy for Public Xxxxxx (XXX 00-00) by June 2024. 30 June 2022 Performance against strategies and objectives

Performance deliverables. Key deliverables will also be monitored, noting that process indicators and milestones are held in the detailed operational plans developed by the Organisation. NSW Health outcome Deliverable in 2021-22 Due by Safety and Quality Accounts Outcome 5 The Organisation will complete a Safety and Quality Account inclusive of an annual attestation statement as outlined by the National Safety and Quality Health Service Standards (Version 2.0). The Account documents achievements and affirms an ongoing commitment to improving and integrating safety and quality into their functions. It includes key state-wide mandatory measures, patient safety priorities, service improvements, integration initiatives, and three additional locally selected high priority measures. Locally selected high priority measures must demonstrate a holistic approach to safety and quality, and at least one of these must focus on improving safety and quality for Aboriginal patients. 31 October 2021 Workplace culture Outcome 5 The results of the People Matter Employee Survey will be used to identify areas of best practice and improvement opportunities. 30 June 2022 Outcome 5 The National Medical Training Survey will be used to monitor the quality of training and supervision medical officers receive and to identify areas where the organisation can improve its management of doctors in training to provide a safe working environment to deliver high quality care. 30 June 2022 Value Based Healthcare (VBHC) Integrated care Outcome 2 Facilitate the expansion of the NSW Health Secondary Triage initiative, enhancing support based on the evaluation findings and engagement with District / Network, private providers and primary care services 30 Sept 2021 Outcome 2 At least 50% of Planned Care for Better Health enrolled patients are identified by the Risk of Hospitalisation algorithm embedded in the Patient Flow Portal 30 Sept 2021 Outcome 2 Aligns to state-wide Integrated Care evaluation indicators, key evaluation questions, data plans and data collections. 30 Sept 2021 Outcome 2 Develop an implementation plan of the Emergency Department to Community Initiative 30 Nov 2021 Outcome 2 Implement the collection and use of endorsed Patient Reported Measures for Integrated Care programs in alignment with local readiness and scoping activities 31 Dec 2021 Outcome 2 Integrated Care patient enrolments are to be captured in the Patient Flow Portal (except for those in the Integrated Care – Residential Care Initiative) 31 Dec 2021 Performance against strategies and objectives 2021–22 Service Agreement 29 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Commence use of the Emergency Department to Community patient identification algorithm 31 Mar 2022 Leading Better Value Care (LBVC) Outcome 2 • Organisations will continue to sustainably scale and embed existing LBVC Tranche 1 and Tranche 2 initiatives, with a focus on using virtual care where appropriate to improve the reach, outcomes and experiences from the LBVC initiatives - specific targets, aligned to the approved monitoring and evaluation plans will be communicated separately and monitored by the Strategic Reform and Planning Branch. 30 June 2022 • Organisations will implement eMR builds to support LBVC initiatives as they are released by eHealth NSW and the Agency for Clinical Innovation. 30 June 2022 • Organisations will work together with their respective Primary Health Network and community partners in a one health system approach to design, implement and monitor locally relevant responses to the Statewide Initiative for Diabetes Management’s key focus areas. 30 June 2022 Commissioning for Better Value (CBV) Outcome 5 Apply a CBV approach to at least one new service that supports patient care to deliver better outcomes and experiences for patients and better value to the health system. • Organisations will consider the outcomes that need to be achieved and design, implement and manage services to deliver them in the most effective way. • Organisations will collaborate with patients, clinicians and other key stakeholders to define the service and outcomes. • Organisations will regularly monitor and evaluate progress in achieving the outcomes. 30 June 2022 Towards Zero Suicides Outcome 4 Implement and deliver Zero Suicides in Care initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 3 Implement and deliver Alternatives to Emergency Departments initiative 1. The Organisation will recruit and maintain the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will deliver and report the actions and progress according to the locally co-designed implementation plan 30 June 2022 Outcome 2 Implement and deliver Assertive Suicide Prevention Outreach Teams initiative 1. The Organisation will recruit the minimum required FTE as per the supplementation letter, including peer workers with a lived experience of suicide 2. The Organisation will submit an implementation plan to the Ministry that is informed by a local co-design process 30 June 2022 Outcome 2 Implement and deliver Enhancement to Rural Counselling initiative 30 June 2022 Performance against strategies and objectives 2021–22 Service Agreement 30 NSW Health outcome Deliverable in 2021-22 Due by Outcome 2 Implement 1. The Organisation will recruit and deliver Enhancement to Rural Counselling initiative 30 June 2022maintain the minimum required FTE as per the supplementation letter