Monthly Uptime Calculation and Service Levels for Notification Hubs Sample Clauses

Monthly Uptime Calculation and Service Levels for Notification Hubs. A. “Deployment Minutes” is the total number of minutes that a given Notification Hub has been deployed in Azure during a billing month. B. “Maximum Available Minutes” is the sum of all Deployment Minutes across all Notification Hubs deployed by Customer in a given Azure subscription under the Basic or Standard Notification Hubs tiers during a billing month. C. “Downtime” is the total accumulated Deployment Minutes, across all Notification Hubs deployed by Customer in a given Azure subscription under the Basic or Standard Notification Hubs tiers, during which the Notification Hub is unavailable. A minute is considered unavailable for a given Notification Hub if all continuous attempts to send notifications or perform registration management operations with respect to the Notification Hub throughout the minute either return an Error Code or do not result in a Success Code within five minutes. D. “Monthly Uptime Percentage” for Notification Hubs is calculated as Maximum Available Minutes less Downtime divided by Maximum Available Minutes in a billing month for a given Azure subscription. Monthly Uptime Percentage is represented by the following formula: Monthly Uptime % = Maximum Available Minutes − Downtime Maximum Available Minutes E. The following Service Levels and Service Credits are applicable to Customer’s use of the Basic and Standard Notification Hubs tiers. The Free Notification Hubs tier is not covered by this SLA.
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