Monthly Uptime Calculation and Service Levels for Windows Clause Samples

The "Monthly Uptime Calculation and Service Levels for Windows" clause defines how the availability and reliability of Windows-based services are measured and maintained over each calendar month. It typically outlines the method for calculating the percentage of time the service is operational, specifies the minimum acceptable uptime threshold (such as 99.9%), and may detail the reporting process or remedies if service levels are not met. This clause ensures that both the service provider and customer have a clear understanding of performance expectations, helping to manage risk and maintain accountability for service quality.
Monthly Uptime Calculation and Service Levels for Windows. Azure SQL Database Service (Basic, Standard, and Premium Tiers) A. “Deployment Minutes” is the total number of minutes that a given Basic, Standard, or Premium Database has been deployed in Windows Azure during a billing month.
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Related to Monthly Uptime Calculation and Service Levels for Windows

  • Service Levels All service level requirements will be set forth in Exhibit A (“▇▇▇▇.▇▇▇ Referral Service Level Requirements”). Recipient ▇▇▇▇▇▇ agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the ▇▇▇▇.▇▇▇ Referral Service Level Requirements in effect at the time ▇▇▇▇.▇▇▇ identifies the Referral to Recipient Broker/Agent.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Detailed Description of Services / Statement of Work Describe fully the services that Contractor will provide, or add and attach Exhibit B to this Agreement.