Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at a sum of R5000.00 per day up to a maximum of R50, 000.00 cumulative.
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed as per SLA requirements.
Penalties for Non-compliance to Service Level Agreement. Where the Supplier fails to deliver the Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed: Failure to achieve ninety–five percent [95%] of the delivery lead time(s) as detailed in clause 13.4 above, an averaged over each consecutive three (3) monthly period, shall result in the Supplier refunding to Transnet, a retrospective discount of one and half percent (1.5%) on the amounts invoiced for that period and shall be payable to Transnet at the end of the following quarterly period. Transnet shall impose a one percent (1%) penalty per day on the total value of the issued Purchase Order up to the maximum of seven (7) days, for late delivery of the Goods. The penalty fee shall be set off against the Supplier’s submitted month-end statement.
Penalties for Non-compliance to Service Level Agreement. Where the Supplier fails to deliver the Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at annexure K.
Penalties for Non-compliance to Service Level Agreement. Where the Service Provider fails to deliver the Services within the agreed parameters and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at R1 000.00 to R 5 000.00 fees and related service. TNPA shall be entitled to impose/levy penalties upon the Service Provider in the event that the Service Provider does not comply with the quality standards and requirements stipulated in this Agreement. TNPA shall be entitled to deduct such penalties from the monthly amount due to the Service Provider by TNPA. The Service Provider agrees to the imposition of such penalties and authorises TNPA to apply set-off as is contemplated in this clause 7.1.
Penalties for Non-compliance to Service Level Agreement. Where the Supplier fails to deliver the Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at the end of the month.
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at Non-compliance Penalty Certificate:
Penalties for Non-compliance to Service Level Agreement. Where the Supplier/ fails to deliver the Goods within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% of the purchase order amount to be delivered..
Penalties for Non-compliance to Service Level Agreement. The Service Provider shall achieve the service levels (timelines) specified in this Agreement, failing which Transnet shall become entitled to apply the penalties specified herein. This clause shall not affect Transnet’s right to pursue a claim of damages against the Service Provider where its non-compliance with the service levels has caused Transnet loss and/or damage to its business. Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at 10% of the Invoice Amount due to the Service Provider in respect of the Services rendered in any particular month.
