Moderation Services Sample Clauses

Moderation Services. The Client and the Agency will agree moderation guidelines as to how the Social Media Sites should be moderated, including guidance for the Agency on: offensive UGC; UGC which is critical, derogatory of third parties or which could give rise to adverse publicity; UGC which is unlawful or appears to be contrary to any law; use of Content where the Intellectual Property Rights in such Content are known to belong to a third party (or where it is reasonably obvious that the Intellectual Property Rights will belong to a third party); and how often the UGC should be moderated (and whether pre moderated, post moderated or merely reactive). The Client shall provide the Agency with sufficient access to any computer systems and/or software programs used by or belonging to the Client which the Agency may require in order to provide the Moderation Services. The failure to provide such access shall relieve the Agency from its obligations to provide those aspects of the Moderation Services which are affected during such period that the Agency cannot access such systems or software. To the extent the Client has its own Social Media Policy, the Agency shall procure that personnel working on the Services are aware of the Social Media Policy and the Agency shall notify the Client if it anticipates any material issues of non compliance with the Social Media Policy in delivering the Services. Signed by:……………………………………….......... by (print name):………………………………………. As Agency Authorised Approver for and on behalf of [Agency] Date……….....................................................................