Common use of Key Responsibilities Clause in Contracts

Key Responsibilities. Program Management  Provides leadership and day to day management of the Social Support Group team; in areas relating to staffing, clients and venues;  Work with social support staff and other clinical disciplines to identify, develop and implement engaging community and centre based programs for people with a broad range of social needs, health issues and cognitive decline. This includes group programs and interventions across Integrated Care service stream to prevent or manage sub-acute or chronic disease or injury, and assist in restoring optimal physical function, health and wellness;  Ensure all activities and outings are appropriate for groups, are safe, approved and meet Program Planning, the Community Access Plan and as required NDIS requirements. Measure and prepare reports as appropriate as evidence of this;  Provides timely expert advice and develops open and effective communication strategies on all matters related to staff and clients;  Provides effective leadership, oversight and contribution to strategic planning for the Social Support service;  Provides sound judgement and authoritative advice on risks, priorities and practice matters. This includes effective representation and participation in integrated health team meetings and clinical meetings as requested;  Work collaboratively with ACO to in relation to NDIS matters including share clients and client opportunities. This includes monitoring the SSG / ACO catering program to ensure it is safe, effective, healthy and within budget;  Ensure SSG staff operates safe and effective financial systems and maintains a balanced budget, in particular managing staff replacement and program funds;  Actively engage academic institutions to offer training and development opportunity for students in the specialist area;  Manage the SSG fleet of vehicles by following CBCHS policies and procedures;  Manage the infrastructure at SSG sites in consultation with CBCHS facilities and maintenance staff / contractors. Quality and Compliance  Manage the Quality Accreditation Process including any identified improvement plans and SSG quality initiatives. This includes ensuring CBCHS complies with relevant legislation and guidelines for aged and disability services;  Participate in the development and maintenance of policies and procedures in areas of responsibility;  Play a lead role in ensuring privacy and confidentiality, in accordance with CBCHS policy. Ensure that staff are educated in and maintaining the requirements of this policy;  Ensure that site facilities are safe and complaint by maintaining an orderly, clean, safe and hygienic environment at all times. Ensure occupational health and safety requirements are followed and site facilities are of the standard required with maintenance requirements reported and followed up for completions;  Maintain documentation and records pertaining to the operation of the Service in accordance with relevant Acts and/or regulations;  Enter any SSG incidents into VHIMS central and monitor the progress of the incident until it is closed;  Play a lead role in continuous quality improvement activities that include accreditation processes, risk management, complaints management, incident reporting and health and safety;  Assist and participate in development and implementation of quality initiatives of Primary Health. Staff Management  Manage and mentor staff to ensure service delivery and support professional growth and skill development. This includes building and developing the knowledge and skill of staff to ensure that clients receive service which reflects up to date, evidence-based practice;  Ensure organisational information flow via regular team meetings, and electronic communication;  Review and report to the manager on staff vacancies and training needs;  Lead the recruitment and orientation / probation process of staff in accordance with the policy and procedures established by CBCHS;  Ensure appropriate staffing for programs and authorise timesheets for all SSG staff;  Conduct formal performance appraisals for staff and provide regular feedback to staff on performance. In consultation with Manager, Integrated Care and HR manage Employee Relations / Performance issues as required;  Oversee the replacement of staff (sickness, LWOP, training backfill) process and budget;  Monitor leave management and service closure to ensure service delivery;  Implement return to work plans in consultation with the Manager, Integrated Care. Volunteer Management  Identify and actively manage volunteering priorities within SSG in consultation with the Volunteer Coordinator;  Manage volunteer activity including the recruitment, orientation and rostering;  Assist with the planning of volunteer events as required;  Ensure that client and volunteer information is up to date within CBCHS information management systems and ensure staff are trained in their use. Data Collection and Reporting  Ensure funding targets are achieved and provide timely statistical data to management, Department of Health, Xxxxxx Health Carer Services and MECWA, as contracted;  Report on NDIS clients as per funding requirements;  Contribute to the effective functioning of the service by ensuring that accurate and appropriate documentation of client information, statistics and educational material is maintained. This includes maintaining relevant databases including Trakcare. Support the development of CBCHS  Develop relationships with key stakeholders by being the SSG representative for regional network meetings;  As and when required, participate in the consultation process within CBCHS, development of policy and procedures and strategic planning of the organisation;  Stay abreast of current trends and practices in the field by attending in-service training and seminars as appropriate;  Participate in SSG and organisational projects and initiatives as required.

Key Responsibilities. Program Management Personal & Professional Development  Provides leadership Maintain current registration with AHPRA as an Endorsed Enrolled Nurse.  Maintain own clinical expertise through ongoing relevant professional development and day promotes professional development among the clinical team.  The EEN follows the set clinical standards to day management delivering quality person centred care which fosters and maintains a learning environment for all staff.  Actively participates in the support and orientation of students and new staff. Customer Service  Exhibits a commitment to clinical excellence that is based on the delivery of person centred care.  Ensure all stakeholders are educated to recognise the health needs of the Social Support Group teampatient/resident/client which encourages self-care and promotes independence.  Observes, documents and reports accurately to the nurse in charge any general and specific physical and behaviour changes in condition. These changes may include but are not limited to; social and emotional issues, changes or concerns to xxxxx xxxxx, food or fluid intake or output.  Effectively communicates between the client/resident/patient, carers and other health professionals in areas a sensitive and professional manner.  Works to maintain the highest level of confidentiality on all issues relating to staffingthe health service, residents/patients/clients and venues; colleagues.  Work with Demonstrated commitment to ensuring all women, men, people from diverse cultural experiences, including Aboriginal and Xxxxxx Xxxxxx Islander people, class positions and social support staff and other clinical disciplines to identifycircumstances, develop and implement engaging community and centre based programs for people with a broad range of social needs, health issues and cognitive decline. This includes group programs and interventions across Integrated Care service stream to prevent or manage sub-acute or chronic disease or injury, and assist in restoring optimal physical functionsexual orientations, health and wellness; illness conditions are treated appropriately according to their specific needs. Administration & Documentation  Works within scope of practice under the delegation and direction of the Registered Nurse  Ensure individual care plans are followed for all activities and outings are appropriate for groups, are safe, approved and meet Program Planning, residents/patients/clients.  Actively participate in the Community Access Plan and as required NDIS requirements. Measure and prepare reports as appropriate as evidence of this;  Provides timely expert advice and develops open and effective communication strategies on all matters related to staff and clients;  Provides effective leadership, oversight and contribution to strategic planning for the Social Support service;  Provides sound judgement and authoritative advice on risks, priorities and practice matters. This includes effective representation and participation in integrated health team meetings and clinical meetings as requested;  Work collaboratively with ACO to in relation to NDIS matters including share clients and client opportunities. This includes monitoring the SSG / ACO catering program Discharge Planning Process to ensure it is safe, effective, healthy continuation of quality care and within budget;  Ensure SSG staff operates safe and effective financial systems and maintains a balanced budget, in particular managing staff replacement and program funds;  Actively engage academic institutions to offer training and development opportunity for students in the specialist area;  Manage the SSG fleet of vehicles by following CBCHS policies and procedures;  Manage the infrastructure at SSG sites in consultation with CBCHS facilities and maintenance staff / contractorsservices. Quality and Compliance  Manage the Quality Accreditation Process including any identified improvement plans and SSG quality initiatives. This includes ensuring CBCHS complies with relevant legislation and guidelines for aged and disability services;  Participate in the documentation process required for optimal ACFI returns and other funding streams as they arise.  Assists in the development and maintenance of clinical policies and procedures in areas of responsibility; line with current best practice.  Play Demonstrated ability to accurately estimate resource requirements for particular tasks.  Raises resource issues in a lead role constructive and solution-focused manner in ensuring privacy and confidentiality, consultation with the nurse in accordance with CBCHS policycharge. Ensure that staff are educated in and maintaining the requirements of this policy; Technical Skills & Application  Ensure that site facilities are safe all care is delivered and complaint by maintaining an orderly, clean, safe and hygienic environment at all times. Ensure occupational health and safety requirements are followed and site facilities are of the standard required with maintenance requirements reported and followed up for completions;  Maintain documentation and records pertaining to the operation of the Service evaluated in accordance with relevant Acts and/or regulations;  Enter any SSG incidents into VHIMS central and monitor the progress of the incident until it is closed;  Play a lead role in continuous quality improvement activities that include accreditation processes, risk management, complaints management, incident reporting and health and safety;  Assist and participate in development and implementation of quality initiatives of Primary Health. Staff Management  Manage and mentor staff to ensure service delivery and support professional growth and skill development. This includes building and developing the knowledge and skill of staff to ensure that clients receive service which reflects up to date, evidence-based practice;  Ensure organisational information flow via regular team meetings, and electronic communication;  Review and report to the manager on staff vacancies and training needs;  Lead the recruitment and orientation / probation process of staff person centred manner in accordance with the policy Health services Policies and procedures established by CBCHS; Procedures.  Understanding of the BSHS organisational structure in relation to scope of authority.  Be conversant with the Commonwealth Government's accreditation standards and ensure continuously works towards all aspects of these standards across all clinical areas.  To become familiar with all emergency equipment, policies and procedures, in particular Cardiac Arrest procedures. Assist with training as required.  Ensure appropriate staffing for programs all physical and authorise timesheets for emotional requirements of patients/residents/clients are met by: o Assisting the person with activities of daily living and encouraging independence where safe to do so o Respecting all SSG staff; individuals privacy, dignity, attitudes and religious beliefs o Assisting in the provision of an attractive, comfortable and safe home environment  Conduct formal performance appraisals for staff Medication Endorsed Enrolled Nurses may administer medication under the assigned delegation of the Registered Nurse.  Demonstrate clinical skills including: o Medication administration o Clinical assessment o Ability to recognise and provide regular feedback escalate clinical deterioration o Wound Management o Basic Life Support Teamwork & Communication  Clearly and confidently communicate with people at all levels of the health service.  Liaise with Visiting Medical Staff, and other Health Professionals.  Work to staff on performance. In consultation with Manager, Integrated Care resolve issues of conflict within the nursing team in a fair and HR manage Employee Relations / Performance issues as required;  Oversee the replacement of staff (sickness, LWOP, training backfill) process diplomatic manner that reflects BSHS policies and budget;  Monitor leave management and service closure to ensure service delivery;  Implement return to work plans is in consultation line with the ManagerVictorian Public Health Sector Code of Conduct, Integrated CareExpected Behaviours, Mission and Vision statements. Volunteer Management  Identify and actively manage volunteering priorities within SSG in consultation with the Volunteer Coordinator;  Manage volunteer activity including the recruitment, orientation and rostering;  Assist with the planning of volunteer events as required;  Ensure that client and volunteer information is up to date within CBCHS information management systems and ensure staff are trained in their use. Data Collection and Reporting  Ensure funding targets are achieved and provide timely statistical data to management, Department of Health, Xxxxxx Health Carer Services and MECWA, as contracted;  Report on NDIS clients as per funding requirements;  Contribute to the effective functioning of the service by ensuring that accurate and appropriate documentation of client information, statistics and educational material is maintained. This includes maintaining relevant databases including Trakcare. Support the development of CBCHS  Develop relationships with key stakeholders by being the SSG representative for regional network meetings;  As and when required, participate in the consultation process within CBCHS, development of policy and procedures and strategic planning of the organisation;  Stay abreast of current trends and practices in the field by attending in-service training and seminars as appropriate;  Participate in SSG staff orientation, education and organisational projects and initiatives development as required.  Demonstrate leadership amongst the clinical team by providing clear direction achieving team goals. Quality / Safety & Risk Management  Understand the importance of the quality and safety system at BSHS and assume responsibility for the delivery of the system through; o Active participation in quality improvement activities. o Actively participate in staff meetings and professional development programs o Demonstrated knowledge of the Fire Safety and Evacuation Procedure. o Working knowledge of the BSHS Infection Control, OH&S and Manual Handling policies and procedures with an emphasis on promoting compliance amongst team. o Attends to mandatory training o Mentors students and new staff o Skills to be competency assessed by attending face-to-face education or on-line education. o Actively demonstrates participation in change management  The Endorsed Enrolled Nurse has a responsibility to ensure the safety and quality of all BSHS clients and residents by participation and adherence to the BSHS Quality and Safety program.  The EEN will: o Exhibit above average knowledge of BSHS’s Risk Management policies and procedures, and be able to recognise risks and report any identified risks whilst performing day to day duties. o Clearly model behaviour that supports the organisations commitment to safety, quality and person centred care. BSHS Accountabilities:  Compliance with all BSHS Policies and Procedures.  Adherence to infection control policies and procedures as identified in the Beaufort and Skipton Health Services Infection Control Manuals.  Participation in the BSHS risk management and quality improvement systems by being aware of responsibilities to identify, minimise and manage risks and identifying opportunities for continuous improvement in your workplace through communication and consultation with managers and colleagues.  At BSHS we recognise and respect diversity. Each person has a right to high-quality health care and opportunities regardless of diversity factors which might include aspects such as cultural, ethnic, linguistic, religious background, gender, sexual orientation, age, and socioeconomic status. Inclusiveness improves our service to our community and promotes engagements amongst BSHS employees.  BSHS is committed to a patient/client centred approach in the provision of health care and services, consistent with the BSHS values, mission and vision. It is expected that you demonstrate the core values of patient centred care in every interaction with patients, carers and colleagues  You must ensure that the affairs of BSHS, its patients, clients and staff remain strictly confidential and are not divulged to any third party except where required for clinical reasons or by law. Such confidentiality shall extend to the commercial and financial interests and activities of BSHS.

Key Responsibilities. Program Management  • Provides leadership and day to day management of the Social Support Group team; in areas relating to staffing, clients and venues;  • Work with social support staff and other clinical disciplines to identify, develop and implement engaging community and centre based programs for people with a broad range of social needs, health issues and cognitive decline. This includes group programs and interventions across Integrated Care service stream to prevent or manage sub-acute or chronic disease or injury, and assist in restoring optimal physical function, health and wellness;  • Ensure all activities and outings are appropriate for groups, are safe, approved and meet Program Planning, the Community Access Plan and as required NDIS requirements. Measure and prepare reports as appropriate as evidence of this;  • Provides timely expert advice and develops open and effective communication strategies on all matters related to staff and clients;  • Provides effective leadership, oversight and contribution to strategic planning for the Social Support service;  • Provides sound judgement and authoritative advice on risks, priorities and practice matters. This includes effective representation and participation in integrated health team meetings and clinical meetings as requested;  • Work collaboratively with ACO to in relation to NDIS matters including share clients and client opportunities. This includes monitoring the SSG / ACO catering program to ensure it is safe, effective, healthy and within budget;  • Ensure SSG staff operates safe and effective financial systems and maintains a balanced budget, in particular managing staff replacement and program funds;  • Actively engage academic institutions to offer training and development opportunity for students in the specialist area;  • Manage the SSG fleet of vehicles by following CBCHS policies and procedures;  • Manage the infrastructure at SSG sites in consultation with CBCHS facilities and maintenance staff / contractors. Quality and Compliance  • Manage the Quality Accreditation Process including any identified improvement plans and SSG quality initiatives. This includes ensuring CBCHS complies with relevant legislation and guidelines for aged and disability services;  • Participate in the development and maintenance of policies and procedures in areas of responsibility;  • Play a lead role in ensuring privacy and confidentiality, in accordance with CBCHS policy. Ensure that staff are educated in and maintaining the requirements of this policy;  • Ensure that site facilities are safe and complaint by maintaining an orderly, clean, safe and hygienic environment at all times. Ensure occupational health and safety requirements are followed and site facilities are of the standard required with maintenance requirements reported and followed up for completions;  • Maintain documentation and records pertaining to the operation of the Service in accordance with relevant Acts and/or regulations;  • Enter any SSG incidents into VHIMS central and monitor the progress of the incident until it is closed;  • Play a lead role in continuous quality improvement activities that include accreditation processes, risk management, complaints management, incident reporting and health and safety;  • Assist and participate in development and implementation of quality initiatives of Primary Health. Staff Management  • Manage and mentor staff to ensure service delivery and support professional growth and skill development. This includes building and developing the knowledge and skill of staff to ensure that clients receive service which reflects up to date, evidence-based practice;  • Ensure organisational information flow via regular team meetings, and electronic communication;  • Review and report to the manager on staff vacancies and training needs;  • Lead the recruitment and orientation / probation process of staff in accordance with the policy and procedures established by CBCHS;  • Ensure appropriate staffing for programs and authorise timesheets for all SSG staff;  • Conduct formal performance appraisals for staff and provide regular feedback to staff on performance. In consultation with Manager, Integrated Care and HR manage Employee Relations / Performance issues as required;  • Oversee the replacement of staff (sickness, LWOP, training backfill) process and budget;  • Monitor leave management and service closure to ensure service delivery;  • Implement return to work plans in consultation with the Manager, Integrated Care. Volunteer Management  • Identify and actively manage volunteering priorities within SSG in consultation with the Volunteer Coordinator;  • Manage volunteer activity including the recruitment, orientation and rostering;  • Assist with the planning of volunteer events as required;  • Ensure that client and volunteer information is up to date within CBCHS information management systems and ensure staff are trained in their use. Data Collection and Reporting  • Ensure funding targets are achieved and provide timely statistical data to management, Department of Health, Xxxxxx Health Carer Services and MECWA, as contracted;  • Report on NDIS clients as per funding requirements;  • Contribute to the effective functioning of the service by ensuring that accurate and appropriate documentation of client information, statistics and educational material is maintained. This includes maintaining relevant databases including Trakcare. Support the development of CBCHS  • Develop relationships with key stakeholders by being the SSG representative for regional network meetings;  • As and when required, participate in the consultation process within CBCHS, development of policy and procedures and strategic planning of the organisation;  • Stay abreast of current trends and practices in the field by attending in-service training and seminars as appropriate;  • Participate in SSG and organisational projects and initiatives as required.

Key Responsibilities. Program Management  Provides leadership Provide clinical practice to patients and day families in a range of settings and ensure assessment and intervention is aligned with professional values, skills, knowledge, theory, relevant policies and legislation • Complete assessments, which incorporate medical and psychosocial information, utilising relevant Social Work theory • Assess and respond where patients and/or family members are vulnerable or at risk, such as children at risk, elder abuse, family violence • Ability to day management manage a demanding workload, proactively identify psychosocial risk factors, contribute to relevant team meetings and effectively prioritise tasks • Participate in multidisciplinary teamwork, utilising a coordinated approach to patient care • Complete initial assessments within required time frames as they apply to the relevant clinical settings • Contribute to case conferences and clinical discussions, ensuring psychosocial factors are considered in treatment, planning, rehabilitation and discharge planning • Complete timely and thorough clinical handovers, ensuring that organisational handover policies are adhered to • Regularly attending and appropriately utilising clinical supervision • Appropriate and timely use of clinical consultation with Team Leader, Supervisor and/or Grade 2 Social Work Colleagues • Appropriate and timely use of case escalation where required • Provide effective communication, both verbal and nonverbal, and documentation skills. • Actively participate and contribute to meetings, within Social Work and Community Health and within the broader health network as required • Develop a knowledge of medical diagnoses in area(s) of specialisation and knowledge of related social health issues and resources • Knowledge of community resources and the ability to negotiate, advocate and problem solve KEY RESULTS AREAS/MAIN PRIORITIES OPERATIONAL/CLINICAL PERFORMANCE • Ensure familiarity with the expected standards of performance in the role and actively contribute to own personal development. • Maintain a good working knowledge of and adherence to standards and legislation relevant to the role (such as Child Safe Standards, Aged Care Act etc) and actively promote compliance to any such standards and legislation. • Complete all mandatory training by the due date. • Undertake any additional tasks as requested that reasonably fall within the scope of the position and classification. • Recognise, respond and escalate changes in the patient’s condition. • Demonstrate excellent clinical service delivery within your area of clinical responsibility, including counselling services, psycho-social assessments linking assessment to intervention strategies, and taking a lead role in discharge planning. • Contribute to high standards of inter-disciplinary processes of care and patient outcomes. • Be aware of and understand the Peninsula Health and Allied Health ‘Strategic Plan’. • Develop sensitivity and knowledge of ethical and multicultural issues and provide culturally aware services. • Maintain awareness of the range of relevant services within and external to Peninsula Health • Contribute to the development of service models where care is integrated and coordinated for consumers along the continuum. • Promote and develop partnerships with community providers / Social Support Group team; Work networks PENINSULA HEALTH VALUES • Display the Peninsula Health values when carrying out duties and in areas relating all dealings with patients, consumers, clients, volunteers and colleagues. • Contribute to staffinga supportive and inclusive work culture that embraces diversity. CONSUMER FOCUS AND PERSON CENTRED CARE • Ensure an excellent standard of service is offered by partnering with patients, clients consumers and/or carers and venues;  Work the community at all levels of health care provision, planning and evaluation. • Demonstrate a commitment to the patient ‘Charter of Healthcare Rights.’ • Maintain a professional and friendly approach in all interpersonal communication with social patients, consumers and colleagues. • Recognise and respond to the needs and requirements of each individual patient, consumer and/or carer. QUALITY AND SAFETY • Ensure patient and consumer safety and quality of care is the highest priority. • Ensure any risks are identified and reported promptly and that prevention strategies are implemented to ensure the safety of all patients and consumers. • Maintain a good working knowledge of the National Safety and Quality Health Service Standards, take the initiative to pursue opportunities for quality improvement, and actively contribute to the accreditation of the service being delivered. • Ensure and take all reasonable care for your personal safety and the safety of patients, consumers and colleagues. • Ensure direct support staff workers are compliant with The Disability Worker Exclusion Scheme, which aims to strengthen the protections and other clinical disciplines to identify, develop and implement engaging community and centre based programs safeguards for people with a broad range disability. • Ensure any hazards or incidents identified are reported promptly and that risk controls are implemented to eliminate/reduce risks and ensure the safety of social needs, health issues and cognitive declinestaff as well as others. This includes group programs and interventions across Integrated Care service stream to prevent or manage sub-acute or chronic disease or injury, and assist • Actively participate in restoring optimal physical function, workplace health and wellness;  Ensure all activities safety initiatives and outings are appropriate for groups, are safe, approved consult with colleagues and meet Program Planning, the Community Access Plan and as required NDIS requirements. Measure and prepare reports as appropriate as evidence of this;  Provides timely expert advice and develops open and effective communication strategies on all matters related to staff and clients;  Provides effective leadership, oversight and contribution to strategic planning for the Social Support service;  Provides sound judgement and authoritative advice on risks, priorities and practice matters. This includes effective representation and participation in integrated health team meetings and clinical meetings as requested;  Work collaboratively with ACO to management in relation to NDIS matters issues that impact on the safety of the workplace. • Comply with all Policies and Procedures, including share clients the ‘Hand Hygiene’ Policy, ‘Smoke Free Work Environment’ policy and client opportunitiesclinical/operational practice guidelines. • Maintain confidentiality as per Peninsula Health policies and procedures and in accordance with relevant privacy and health records legislation. • Actively involve patients, consumers and/or carers in quality and safety improvement activities. • Maintain up-to-date immunisation status related to own health care worker category. • Ensure that the principles of general and patient manual handling are adhered to. • Allied health clinicians are accountable for making clinical judgements about their own practice and operating within their own capacity and scope of practice. This includes monitoring the SSG / ACO catering program to ensure it is safemust be conducted in accordance with Peninsula Health Policies and Clinical Practice Guidelines as well as discipline specific standards, effectivepolicies, healthy guidelines and within budget;  codes of practice. • Ensure SSG staff operates safe and effective financial systems and maintains a balanced budget, in particular managing staff replacement and program funds;  Actively engage academic institutions to offer training and development opportunity for students in the specialist area;  Manage the SSG fleet of vehicles by following CBCHS policies and procedures;  Manage the infrastructure at SSG sites in consultation with CBCHS facilities and maintenance staff / contractors. Quality and Compliance  Manage the Quality Accreditation Process including any identified improvement plans and SSG quality initiatives. This includes ensuring CBCHS complies compliance with relevant legislation and guidelines for aged and disability services;  Participate in the development and maintenance of policies and procedures in areas of responsibility;  Play a lead role in ensuring privacy and confidentiality, in accordance with CBCHS policy. Ensure that staff are educated in and maintaining the requirements of this policy;  Ensure that site facilities are safe and complaint by maintaining an orderly, clean, safe and hygienic environment at all times. Ensure occupational health and safety requirements are followed and site facilities are of the standard required with maintenance requirements reported and followed up for completions;  Maintain documentation and records pertaining to the operation of the Service in accordance with relevant Acts and/or regulations;  Enter any SSG incidents into VHIMS central and monitor the progress of the incident until it is closed;  Play a lead role in continuous quality improvement activities that include accreditation processes, risk management, complaints management, incident reporting and health and safety;  Assist and participate in development and implementation of quality initiatives of Primary Health. Staff Management  Manage and mentor staff to ensure service delivery and support professional growth and skill development. This includes building and developing the knowledge and skill of staff to ensure that clients receive service which reflects up to date, evidence-based practice;  Ensure organisational information flow via regular team meetings, and electronic communication;  Review and report to the manager Peninsula Health Policy on staff vacancies and training needs;  Lead the recruitment and orientation / probation process of staff in accordance with the policy and procedures established by CBCHS;  Ensure appropriate staffing for programs and authorise timesheets for all SSG staff;  Conduct formal performance appraisals for staff and provide regular feedback to staff on performance. In consultation with Manager, Integrated Care and HR manage Employee Relations / Performance issues as required;  Oversee the replacement of staff (sickness, LWOP, training backfill) process and budget;  Monitor leave medication management and service closure medication safety and, work in partnership with patients, consumers and colleagues to ensure service delivery;  Implement return to work plans in consultation with the Manager, Integrated Care. Volunteer Management  Identify and actively manage volunteering priorities within SSG in consultation with the Volunteer Coordinator;  Manage volunteer activity including the recruitment, orientation and rostering;  Assist with the planning of volunteer events as required;  Ensure that client and volunteer information is up to date within CBCHS information management systems and ensure staff are trained in their use. Data Collection and Reporting  Ensure funding targets are achieved and provide timely statistical data to management, Department of Health, Xxxxxx Health Carer Services and MECWA, as contracted;  Report on NDIS clients as per funding requirements;  Contribute to the effective functioning of the service by ensuring that accurate and appropriate documentation of client information, statistics and educational material is maintained. This includes maintaining relevant databases including Trakcare. Support the development of CBCHS  Develop relationships with key stakeholders by being the SSG representative for regional network meetings;  As and when required, participate in the consultation process within CBCHS, development of policy and procedures and strategic planning of the organisation;  Stay abreast of current trends and practices in the field by attending in-service training and seminars as appropriate;  Participate in SSG and organisational projects and initiatives as requiredpromote medication safety.