IT Service Management compliance Sample Clauses

IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key processes for their services. ● Component Providers should have clear interfaces with the EGI SMS processes and provide the required information. ● Component Providers should commit to improving their management system used to support the services they provide.
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IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practices such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key service management processes for their services. ● Argo Service Providers should have clear interfaces with the EGI Service Management System processes and provide the required information. ● Argo Service Providers should commit to improving their management system used to support the services they provide. 13 xxxx://xxx.xxx.xx/ 14 xxxxx://xxx.xxx.xx/portal/index.php?Page_Type=NGI&id=4 15 xxxxx://xxxxxx.xxx/EGI-Federation
Sample 1See All (4)
IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practices such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key service management processes for their services. 11 xxxxx://xxxx.xxx.xx/wiki/OMB 12 xxxx://xxx.xxx.xx/ 13 xxxxx://xxx.xxx.xx/portal/index.php?Page_Type=NGI&id=4 14 xxxxx://xxxxxx.xxx/EGI-Foundation ● Component Providers should have clear interfaces with the EGI Service Management System processes and provide the required information. ● Component Providers should commit to improving their management system used to support the services they provide.
Sample 1
IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practises such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key processes for their services. ● Service Suppliers should have clear interfaces with the EGI SMS processes and provide the required information. 12 xxxx://xxx.xxx.xx/ 13 xxxxx://xxx.xxx.xx/portal/index.php?Page_Type=NGI&id=4 14 xxxxx://xxxxxx.xxx/EGI-Foundation ● Service Suppliers should commit to the continuous improvement of their management system used to support the services they provide.
Sample 1
IT Service Management compliance. With regards to the production service delivered by UKRI: ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practices such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key service management processes for their services. ● Service Supplier should have clear interfaces with the EGI Service Management System processes and provide the required information. ● Service Supplier should commit to improving their management system used to support the services they provide.
Sample 1

Related to IT Service Management compliance

  • Agreement Compliance No Further Claims 10.1

  • Monitoring Compliance Upon the request of the Lender, but without incurring any liability beyond the Guaranteed Obligations, from time to time, Guarantor shall promptly provide to the Lender such documents, certificates and other information as may be deemed reasonably necessary to enable the Lender to perform its functions under the Servicing Agreement as the same relates to the Guarantor.

  • Program Compliance The School Board shall be responsible for monitoring the program to provide technical assistance and to ensure program compliance.

  • FERPA Compliance In connection with all FERPA Records that Contractor may create, receive or maintain on behalf of University pursuant to the Underlying Agreement, Contractor is designated as a University Official with a legitimate educational interest in and with respect to such FERPA Records, only to the extent to which Contractor (a) is required to create, receive or maintain FERPA Records to carry out the Underlying Agreement, and (b) understands and agrees to all of the following terms and conditions without reservation:

  • Permit Compliance Such Party fails to obtain and maintain in full force and effect any Permit (other than the Regulatory Approval) necessary for such Party to perform its obligations under this Agreement.

  • Contract Compliance The participating state agency and/or political subdivision that utilize this State Term Schedule will be responsible for the administration of the Contract and will monitor the Contractor's performance and compliance with the terms, conditions and specifications of the Contract. If an agency observes any infraction(s), such shall be documented and conveyed to the Contractor for immediate correction. If the Contractor fails to rectify the infraction(s), the agency will notify the State through the Department of Administrative Services, Office of Procurement Services, by executing a Complaint to Vendor (CTV) to help resolve the infraction(s). The State will apply the terms and conditions of the Termination provision of this Contract to resolve the infractions(s).

  • CEQA Compliance The District has complied with all assessment requirements imposed upon it by the California Environmental Quality Act (Public Resource Code Section 21000 et seq. (“CEQA”) in connection with the Project, and no further environmental review of the Project is necessary pursuant to CEQA before the construction of the Project may commence.

  • Compliance Monitoring Grantee must be subject to compliance monitoring during the period of performance in which funds are Expended and up to three years following the closeout of all funds. In order to assure that the program can be adequately monitored, the following is required of Grantee:

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