Issuance of Member Materials. The MCOP shall provide members with a variety of materials, including at a minimum those specified in OAC rules, this Agreement, and the Three-Way. The following provides clarification regarding the issuance of specific member materials.
Issuance of Member Materials. The ID card, new member letter, and request postcard shall be mailed within 10 business days of receiving the 834C enrollment file, except during state cutoff when plans have the option to follow the 834 file loading process as specified by ODM.
Issuance of Member Materials. The ID card shall be sent within seventy-two hours of receiving the 834C enrollment file, except during state cutoff when plans have the option to follow the 834 file loading process as stated in the 834 companion guide. The new member letter and request postcard shall be mailed within 5 calendar days of the MCP receiving the 834C.
