Common use of Grievance Steps Clause in Contracts

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for All grievances must be filed at Step 1 not later than ten (10) business days after the presentation and adjustment of disputes employee knew or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 could have reasonably known of the occurrence that leads of the circumstances giving rise to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, . Any employee having a grievance must be 16 submitted in writing to may first take the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted matter up with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3's immediate supervisor. Step 2 27 a. If a no satisfactory decision answer or disposition is not reached at Step 1, the grievance may be 28 appealed in writing by the Union received within ten (10) business days, the grievance shall be processed as follows: Step 2. At step 2, the grievance becomes the property of the Union, and the employee must work with the Union to further pursue the grievance. The employee and/or the employee's Union representative shall, as soon as possible but not later than ten (10) business days, reduce the grievance to writing as set forth above in Section 16.2 and submit same to the employee's immediate supervisor. A hearing shall be conducted within ten (10) business days after receipt of the grievance and shall be scheduled by the Union and the supervisor. Either one or both parties may request assistance from the staff members in the hearing to resolve the grievance. Within ten (10) business days after the hearing, the supervisor shall provide the grievant and the Union with a written answer to the grievance. Step 3. If the grievance is not resolved at Step 2, the employee and/or the employee's Union representative may submit the grievance to the Superintendent or official designee within ten (10) business days of the receipt of the 29 Step 1 decision to the appropriate department Director, supervisor's decision. The Superintendent or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designeedesignee shall, within twenty-one 34 ten (2110) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) business days of the receipt of the Step 2 grievance, hold a hearing. At the hearing each party shall have the right to include such witnesses as it deems necessary. Upon conclusion of the hearing, the Superintendent or designee shall, within ten (10) business days, provide the grievant and the Union with a written decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 4. Grievances not resolved at Step 3 may be referred to arbitration by the Union by filing notice of its demand to arbitrate within ten (10) business days following receipt of the grievance process for non-disciplinary 11 contract interpretationStep 3 response. Absent mutual agreement of the parties on the source of an arbitrator and the rules under which he/she will function, the arbitrator shall be chosen from a Federal Mediation and Conciliation Service panel by alternately striking names of arbitrators who are acceptable to the parties. Absent mutual agreement to the contrary, said arbitrator shall function under the American Arbitration Association voluntary rules; provided that any procedural or substantive provision contained in this Contract shall take precedent over any voluntary rules of the American Arbitration Association which is contrary to or inconsistent with it. Any decision by the arbitrator shall be final and binding upon both parties. Each party shall bear the expense of its own representation and all other expenses incident to the arbitration shall be divided equally. In arbitration, it is understood that the arbitrator shall have no power to render a decision that will add to, subtract from or alter, change or modify this Agreement.

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this ArticleStep 1. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees the Union, through any employee who believe that any provision of this 8 Agreement has not been properly applied is a ▇▇▇▇▇▇▇ or interpreted a non-employee union representative, may orally present file a grievance in writing with the 9 grievance to their immediate supervisor or designee to whom the employee reports, within thirty (management) within seven (730) days 10 from the occurrence or the time when the employee should reasonably have been aware of the occurrence that leads giving rise to the grievance. The supervisor grievance shall give an oral 11 decision to set forth the employee(semployee’s complaint, the article(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has allegedly violated, and the requested remedy. A copy of the grievance should be sent to Human Resources; however, failure to do so does not been 19 properly applied constitute failure to file. The immediate supervisor or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager designee will respond within seven (7) days of the occurrence that leads filing of the grievance to schedule a meeting with the 22 employee and a Union representative. The meeting will be held within 14 days of receiving a copy of the grievance. 23 c. . The local Director/Manager will render a decision employee may choose to present the grievance on behalf of themself. Together, the parties shall attempt to resolve the grievance. The immediate supervisor or designee shall respond in writing to the employee, 24 Union Representative and the Local Union within no later than seven (7) days from the date of receipt of 25 the grievance.Step 1 decisions are non-precedentialmeeting. 26 3. Step 2 27 a. . If a satisfactory decision the grievance is not reached at Step 1unresolved, the grievance may be 28 appealed in writing by employee and/or the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 the Vice President of Human Resources or designee within fourteen Step 3. When a hearing If the grievance is conductedunresolved, the department Director, or his 39 designee, will render a decision in writing employee and/or the Union may appeal the grievance to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, Employer’s CEO or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union designee within fourteen (14) days of 4 receipt of receiving the appeal. 5 4Step 2 response. Step 3 6 a. If a satisfactory decision is not reached at Step 2, The CEO or designee will meet with the grievance may be 7 appealed grievant and Union representative and will respond in writing by the Union to the System Board of Adjustment within 8 thirty fourteen (3014) calendar days of the receipt date the Step 3 appeal was filed. Step 4. If the grievance is unresolved, the Union may provide written notice to the CEO or designee of its intent to arbitrate the grievance. This notice must be provided within fourteen (14) calendar days of the date of the Step 2 decision3 response. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for All grievances must be filed at Step 1 not later than ten (10) business days after the presentation and adjustment of disputes employee knew or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 could have reasonably known of the occurrence that leads of the circumstances giving rise to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, . Any employee having a grievance must be 16 submitted in writing to may first take the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted matter up with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3's immediate supervisor. Step 2 27 a. If a no satisfactory decision answer or disposition is not reached at Step 1, the grievance may be 28 appealed in writing by the Union received within ten (10) business days, the grievance shall be processed as follows: Step 2. At Step 2, the grievance becomes the property of the Union, and the employee must work with the Union to further pursue the grievance. The employee and/or the employee's Union representative shall, as soon as possible but not later than ten (10) business days, reduce the grievance to writing as set forth above in Section 16.2 and submit same to the employee's immediate supervisor. A hearing shall be conducted within ten (10) business days after receipt of the grievance and shall be scheduled by the Union and the supervisor. Either one or both parties may request assistance from the staff members in the hearing to resolve the grievance. Within ten (10) business days after the hearing, the supervisor shall provide the grievant and the Union with a written answer to the grievance. Step 3. If the grievance is not resolved at Step 2, the employee and/or the employee's Union representative may submit the grievance to the Superintendent or official designee within ten (10) business days of the receipt of the 29 Step 1 decision to the appropriate department Director, supervisor's decision. The Superintendent or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designeedesignee shall, within twenty-one 34 ten (2110) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) business days of the receipt of the Step 2 grievance, hold a hearing. At the hearing each party shall have the right to include such witnesses as it deems necessary. Upon conclusion of the hearing, the Superintendent or designee shall, within ten (10) business days, provide the grievant and the Union with a written decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 4. Grievances not resolved at Step 3 may be referred to arbitration by the Union by filing notice of its demand to arbitrate within ten (10) business days following receipt of the grievance process for non-disciplinary 11 contract interpretationStep 3 response. Absent mutual agreement of the parties on the source of an arbitrator and the rules under which he/she will function, the arbitrator shall be chosen from a Federal Mediation and Conciliation Service panel by alternately striking names of arbitrators who are acceptable to the parties. Absent mutual agreement to the contrary, said arbitrator shall function under the American Arbitration Association voluntary rules; provided that any procedural or substantive provision contained in this Contract shall take precedent over any voluntary rules of the American Arbitration Association which is contrary to or inconsistent with it. Any decision by the arbitrator shall be final and binding upon both parties. Each party shall bear the expense of its own representation and all other expenses incident to the arbitration shall be divided equally. In arbitration, it is understood that the arbitrator shall have no power to render a decision that will add to, subtract from or alter, change or modify this Agreement.

Grievance Steps. 3 The procedure for Any difference concerning the presentation and adjustment interpretation, application, administration or alleged violation of disputes or grievances that may 4 arise is outlined the provisions of this Agreement will be dealt with in this Articlethe following manner. The employees shall continue to work until such grievance is settled: Should an employee have a concern relating to the application of this Agreement, it shall first be discussed with the employee's manager. The purpose of this discussion is to explore the employee's concern with the potential of reaching a resolution to the matter. (a) Step 1 Within fourteen (14) calendar days from the date of the incident that gave rise to the concern, the Union will notify provide to the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1employee`s manager a written grievance. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within Within seven (7) calendar days 10 of receipt of this grievance, the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employeesemployee’s Manager, at their requestor designate, will be accompanied by a representative of discuss the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at grievance jointly with the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied Job ▇▇▇▇▇▇▇ or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3employee. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department DirectorThe Manager, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designeedesignate, will render a decision in writing to the employee Job ▇▇▇▇▇▇▇ with a copy 40 provided to the Union Representative employee and the Local Union within seven (7) 41 calendar days of the hearing datedate of this discussion at Step 1. 1 c. If neither party requests a hearing(b) Step 2 Should the grievance be unresolved at Step 1, the department DirectorUnion may refer the matter to Step 2 in writing to the Sr. Manager, People Services, or his designeedesignate, within seven (7) calendar days of receipt of the Manager's decision at Step 1. Within seven (7) calendar days of receipt of such Step 2 grievance, the Sr. Manager, People Services, or designate, will discuss the grievance jointly with the Job ▇▇▇▇▇▇▇ or Union Representative and the employee. The Sr. Manager, People Services, or designate, will render a decision in writing to the employee Job ▇▇▇▇▇▇▇ with a copy provided to the 3 Union Representative employee and the Local Union Union, within fourteen seven (147) calendar days of 4 receipt the date of the appealthis discussion at Step 2. 5 4. (c) Step 3 6 a. If 3 Should a satisfactory decision is not reached grievance be unresolved at Step 2, the grievance Union may be 7 appealed refer the matter to Step 3 in writing by to the Vice-President, People & Development, within seven (7) calendar days of receipt of the Sr. Manager, People Services, or designates decision at Step 2. Within seven (7) calendar days of receipt of such Step 3 grievance, the Sr. Vice President, People & Community, or designate, will discuss the grievance with the Union Representative and the employee. The Vice-President, People & Development, or designate, will render a decision in writing to the System Board Union Representative with a copy to the employee within seven (7) calendar days of Adjustment the date of the discussion at Step 3. Should a grievance be unresolved at Step 3, the Union may refer the matter to Arbitration in writing to the Vice-President, People & Development, within 8 thirty (30) calendar days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Sr. Vice DirectorPresident, People & Community, or their designees) may file 10 a grievance directly to designates decision at Step 3 of the grievance process for non-disciplinary 11 contract interpretation3.

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.. Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.86

Grievance Steps. 3 The procedure for All grievances shall be administered in accordance with the presentation and adjustment of disputes following steps: Step 1: Employees who believe they may have a grievance shall notify their supervisor or grievances that may 4 arise is outlined in this Article. The Union will notify the Company Major of the designated 5 Union Representative to receive possible grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt occurrence of the 29 Step 1 decision facts giving rise to the appropriate department Director, grievance. The supervisor or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, Major will schedule an informal meeting with the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, employee within twenty-one 34 ten (2110) days of the department Director’snotice to the Employer. The issue in dispute will be discussed with the objective of resolving the matter informally. The supervisor, the Major or his designee’semployee may request that a Union Associate attend the meeting with the employee. Step 2: If the dispute is not resolved informally at Step 1, receipt of it shall be reduced to writing by the appeal. 35 If employee and presented as a hearing is requested by either party and such hearing does not occur 36 grievance to the supervisor or the Major within twenty-one ten (2110) days of the department Director’s, informal meeting or his designee’s, 37 receipt notification of the appealsupervisor’s or Major’s decision at Step 1, whichever is later, not later than ten (10) days from the Union, at its discretion, may appeal date of the grievance meeting if the supervisor fails to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to give the employee with a copy 40 provided to the Union Representative and the Local Union an answer. The supervisor or Major shall give an answer within seven ten (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (3010) days of the meeting. Step 3: If the grievant is not satisfied with the written decision at the conclusion of Step 2, a written appeal of the decision may be filed with the Sheriff or Chief Deputy within ten (10) days from the date of the rendering of the decision at Step 2. Copies of the written decision shall be submitted with the appeal. The Sheriff or Chief Deputy or designee shall meet with the grievant within ten (10) days of receipt of appeal. The grievant may attend the meeting alone or with a representative, at the grievant’s choosing, and any other person necessary to provide necessary information. The Sheriff or Chief Deputy or designee shall issue a written decision to the employee and the representative within ten (10) days from the date of the meeting. The grievant may proceed to arbitration if not satisfied with the decision at Step 2 decision3. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 Step 4: In the event a grievance directly to Step 3 is unresolved after being processed through all steps of the Grievance Procedure, then within ten (10) days after the rendering of the decision at Step 3, the grievant may submit the grievance process for non-disciplinary 11 contract interpretationto arbitration.

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this ArticleStep 1. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees the Union, through any employee who believe that any provision of this 8 Agreement has not been properly applied is a ▇▇▇▇▇▇▇ or interpreted a non-employee union representative, may orally present file a grievance in writing with the 9 grievance to their immediate supervisor or designee to whom the employ- ee reports, within fifteen (management) within seven (715) days 10 from the occurrence or the time when the employee or the Union should rea- sonably have been aware of the occurrence that leads giving rise to the grievance. The supervisor grievance shall give an oral 11 decision to set forth the employee(s) within twenty-four (24) hours em- ployee’s complaint, the date of the discussion. 12 Employeescomplaint, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7article(s) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has allegedly violated, and the re- quested remedy. A copy of the grievance should be sent to Human Resources; however, failure to do so does not been 19 properly applied constitute failure to file. The immediate supervisor or interpreted designee will meet with respect to discipline or dischargethe employee and a Union representative, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads filing of the grievance. The employee may choose to present the grievance on behalf of themself. Together, the parties shall attempt to resolve the grievance. The immediate supervisor or designee shall respond in writing no later than seven (7) days from the date of the meeting. Step 2. If the grievance is unresolved, the employee and/or the Union may appeal the grievance to the 22 grievance. 23 c. Vice President of Human Resources or designee within fourteen (14) days of receiving the Step 1 response. The local Director/Manager Vice President of Human Resources or designee will render a decision in writing to meet with the employee, 24 grievant and Union Representative and the Local Union representative within seven (7) days of receipt the date the Step 2 appeal was filed. The Vice President of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed Human Resources or designee will respond in writing by the Union within ten seven (107) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designeemeeting. 30 b. At Step 23. If the grievance is unresolved, either the employee and/or the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, Employer’s CEO or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union designee within fourteen (14) days of 4 receipt of receiving the appeal. 5 4Step 2 response. Step 3 6 a. If a satisfactory decision is not reached at Step 2, The CEO or designee will meet with the grievance may be 7 appealed in writing by the grievant and Union to the System Board of Adjustment representative within 8 thirty seven (307) days of the receipt date the Step 3 appeal was filed. The CEO or designee will respond in writing within seven (7) days of the meeting. Step 4. If the grievance is unresolved, the Union may provide written notice to the CEO or designee of its intent to arbitrate the grievance. This notice must be provided within fourteen (14) days of the date of the Step 2 decision3 response. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for Step 1. An employee having a grievance shall present it orally to the presentation and adjustment Program Director within five (5) days of disputes or grievances that may 4 arise is outlined in this Articlethe alleged contractual violation. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction▇▇▇▇▇▇▇ may be present. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 Step 2. Step 1 15 a. If a satisfactory decision the grievance is not reached at settled orally by the oral step, a grievance must be 16 submitted in writing to the local Program Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass employee shall submit the Oral Step and submit a grievance in writing to the local 21 Program Director within five (5) working days from the oral presentation. Forms are provided by the Union. The employee and the ▇▇▇▇▇▇▇ shall sign the grievance. Probationary employees may not file written grievances. Written grievances shall: a. be signed by the grievant or grievants and the Union Chairperson; b. be specific; c. contain a synopsis of the facts giving rise to the alleged violation; d. cite the section or subsections of this contract alleged to have been violated; e. contain the date of the alleged violation; and f. specify the relief requested. Any written grievance not substantially in accordance with the above may be rejected as improper. Such rejection shall not extend the time limitations. The Program Director shall give his/her decision in writing within five (5) working days. If the employee is not satisfied with the answer from the Program Director/Manager within seven , a meeting will be held between the Program Director, grievant, Union ▇▇▇▇▇▇▇ and/or Union Representative at a mutually agreeable time, but no later than fifteen (715) working days following receipt of the Program Director's decision to the employee. The Program Director and the Business Representative will discuss the grievance and try to reach a satisfactory settlement. If a satisfactory settlement cannot be reached, the grievance then may be appealed to Step 3 of the Grievance Procedure. Step 3. Within five (5) days of the occurrence that leads to the 22 grievance. 23 c. The local Program Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days 's denial of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed to the Community Education Director. A meeting will be held between the Community Education Director, grievant, Union ▇▇▇▇▇▇▇ and/or the Union Representative within five (5) days of the request. Within five (5) days of the meeting, the Community Education Director will issue his/her decision. Step 4. Any appeal of a decision rendered by the Community Education Director shall be filed with the Superintendent within five (5) days of the denial. The Superintendent shall meet with the grievant, Union ▇▇▇▇▇▇▇ and/or Union Representative at a time mutually agreeable to them, but in no event later than thirty (30) calendar days upon receipt of the appeal. The Union's appeal shall be in writing by and state the Union reason or reasons why the Community Education Director's decision was not satisfactory. The Superintendent shall render his/her decision within ten (10) working days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designeesaid meeting. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 159 1. Oral Step 7 a. Any Nothing herein shall prevent a shop ▇▇▇▇▇▇▇, 160 business agent, or employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 from discussing a 161 potential grievance with a supervisor prior to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by filing a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 162 grievance. 23 c. The local Director/Manager will render a 163 2. Should no hearing be scheduled within the prescribed 164 time, or should no decision in writing to be made within the employee, 24 Union Representative and 165 prescribed time or should the Local Union within seven (7) days of receipt of 25 decision reject the Union's 166 grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing submitted to Arbitration 167 if applicable. The lack of response by the Union University 168 within ten (10) days the prescribed time set forth below, unless time 169 limits have been extended by written mutual agreement, 170 shall be construed as a negative response. 171 3. If the finding or resolution of a grievance at Step One 172 of the grievance procedure is not appealed within a 173 prescribed time, said grievance will be considered 174 settled on the basis of the last answer provided, and 175 there shall be no further appeal or review. 176 4. Time limits under this article may be changed by 177 written mutual agreement only. A grievance shall be 178 presented and adjusted in accordance with the steps 179 outlined below. 180 181 Step One 182 The grievance shall be reduced to writing and submitted to the 183 Office of Labor Relations of the University or their representative 184 within 14 calendar days, excluding holidays, from the date upon 185 which the staff member first gained or should reasonably have 186 gained knowledge of the alleged violation of the Agreement or 187 policy took place. The grievance shall be signed by the grievant and 188 Union representative, and shall set forth the nature of the dispute, 189 the relief sought and the specific provisions of the 190 Agreement/policy to have been violated. 191 Upon receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either partygrievance, the University will provide the union 192 two (2) hearing dates to choose from. The Step One hearing will be 32 scheduled 193 held not later than 45 calendar days from date of the grievance 194 being filed. The Step One decision shall be rendered no later than 20 195 calendar days following the completion of the Step One hearing. If 196 the union fails to occur at a date select one of the dates provided or the grievant 197 and/or the union fail to appear without legitimate excuse, the 198 grievance will be dismissed with prejudice. If the University fails to 199 meet either of the time frames set forth above without legitimate 200 excuse, the grievance and time mutually agreeable remedy shall be granted and if applicable, 201 the discipline shall be deemed abandoned by the University and the 202 employee reimbursed the full amount of lost wages during the term 203 of her/his suspension without pay and all references to the Union 33 Representative discipline 204 shall be removed from her/his personnel files. 205 Grieved discipline shall be considered resolved through Step One 206 after the Office of Labor Relations or their representative has held a 207 hearing and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render rendered a decision in writing accordance with that step of the 208 grievance procedure or, for discipline subject to arbitration, the employee with a copy 40 provided time 209 for the hearing or decision has passed. 210 Written warnings are not subject to arbitration. 211 212 Step Two Arbitration 213 1. 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 2. 237 238 239 3. 240 241 242 243 244 245 246 247 248 249 250 In the Union Representative event that the grievance has not been satisfactorily resolved in Step One, and the Local Union within seven (7) 41 days grievance either involved an alleged violation of the hearing date. 1 c. If neither party requests a hearing, Agreement as described in the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days definition of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 in A.1 above or in the case of discipline involves the grievance process for non-disciplinary 11 contract interpretation.following contemplated or implemented penalties: a. Suspension and written warnings in lieu of suspension b. Demotion

Grievance Steps. 3 STEP ONE: The procedure for employee, with or without their Union representative, will set forth his grievance in writing, on the presentation form attached herewith in Appendix C and adjustment of disputes or grievances that may 4 arise is outlined submit it in this Article. The Union will notify person to the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their employee's immediate supervisor (managementoutside the bargaining unit) within seven ten (710) calendar days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employeesafter its occurrence, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days from the date that the employee should have reasonably known of its occurrence. In their grievance, the employee must state (1) all issue(s) being grieved and all relevant supporting facts; (2) the specific provisions of this Agreement in dispute and the relief sought and; (3) the date that the grievance arose and the date that the grievance was submitted to the immediate supervisor. The immediate supervisor (or his representative) shall then respond to the grievance within ten (10) calendar days after the submission of the receipt of the 29 Step 1 decision grievance. The employee will not be allowed to the appropriate department Directorraise any issues or grievances at Steps Two, Three, or his designee. 30 b. At Four that were not raised in the employee's Step 2, either the Union or Company may request, in writing, that a hearing 31 be conductedOne grievance. STEP TWO: If a hearing is requested by either partynot resolved at Step One, the hearing will written grievance shall be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing presented by the Union to the System Board of Adjustment County Engineer (or his representative) within 8 thirty ten (3010) calendar days of following the receipt of the supervisor's answer in Step 2 decision. 9 b. The Union (Association Director or Vice DirectorOne, or their designeesthe failure of the supervisor to answer within the ten 10 calendar days as set forth in Step One. The County Engineer (or his representative) may file 10 should attempt to resolve the grievance as soon as possible, and therefore will schedule a grievance directly to Step 3 meeting with the employee, his immediate supervisor, and the employee's Union Representative within ten (10) calendar days after receipt of the grievance process for non-disciplinary 11 contract interpretation.from the Union. The County Engineer (or his representative) shall then render a decision, based on the information supplied during the meeting, within ten (10) calendar days of the meeting. STEP THREE: If the grievance is not resolved in Step Two, the grievance shall be submitted in writing to the Director of Human Resources (or his representative) within ten

Grievance Steps. 3 The procedure for STEP ONE: An affected Employee, together with his Union representative, or the presentation Union will set forth the grievance in writing, on the form attached herewith in Appendix A and adjustment submit it to the immediate supervisor within ten (10) calendar days after its occurrence, or within ten (10) calendar days from the date that the Employee or the Union should have reasonably known of disputes or grievances its occurrence. In their grievance, the Employee must state (1) all issue(s) being grieved and all relevant supporting facts; (2) the specific provisions of this Agreement in dispute and the relief sought and; (3) the date that may 4 arise is outlined in this Articlethe grievance arose and the date that the grievance was submitted to the immediate supervisor. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (managementor his representative) shall schedule a meeting within seven ten (710) calendar days 10 after the submission of the occurrence grievance (the meeting may be held outside of the required time frame by mutual agreement).The immediate supervisor shall render a decision within ten (10) calendar days of the meeting. The Employee will not be allowed to raise any issues or grievances at Steps Two, Three, or Four that leads were not raised in the Employee’s Step One Grievance. STEP TWO: If not resolved at Step One, the written grievance shall be presented by the Union to the grievanceDivision Head within ten (10) calendar days following the receipt of the immediate supervisor’s (or their representative) answer in Step One, or the failure of the immediate supervisor’s (or his representative) to answer within the ten (10) calendar days as set forth in Step One. The supervisor shall give an oral 11 decision to the employee(sDivision Head (or his representative) will schedule a meeting within twenty-four ten (2410) hours calendar days after submission of the discussion. 12 Employees, at their request, will Step 2 grievance (the meeting may be accompanied by a representative held outside of the 13 Union at this steprequired time frame by mutual agreement) with the employee, the immediate supervisor (or his representative) conduct an investigation, if warranted, and render a decision, within ten (10) calendar days of the meeting. Oral step decisions are non-precedential. 14 2. Step 1 15 a. STEP THREE: SHERIFF If a satisfactory decision the grievance is not reached resolved at Step Two, the oral step, a written grievance must shall be 16 submitted in writing to the local Director/Manager Sheriff within seven ten (710) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) calendar days of receipt of 25 the response from the Division Head at Step Two or the failure of the Division Head to answer within ten (10) calendar days as set forth in Step 2. A meeting shall be held at a mutually agreeable time and place with the Sheriff (or his representative) to discuss the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory grievance is settled as a result of such meeting, the settlement shall be reduced in writing and signed by the parties. If no settlement is reached, the Sheriff, or his designated representative, shall render a decision is not reached within ten (10) calendar days the meeting. In the absence of a resolution at Step 13, the grievance may be 28 appealed in writing submitted by the Union to arbitration within ten (10) calendar days of the after receipt of the 29 answer at Step 1 decision Three or the failure to answer within ten (10) calendar days as provided at Step 3 by notifying the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested Sheriff by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days written notice of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may intent to appeal the grievance to 38 Step 3. When a hearing is conductedarbitration, Thereafter, the department Director, or his 39 designee, will render parties shall file a decision in writing to joint request with the employee with Federal Mediation Conciliation Services (“FMCS”) for a copy 40 provided to the Union Representative and the Local Union within panel of seven (7) 41 days of arbitrators from which the hearing date. 1 c. If neither party requests parties shall select a hearing, neutral arbitrator. In the department Director, event that at the Sheriff (or his designee, 2 will render a decision in writing representative) does not sign and submit said request to FMCS or return it to the employee with a copy provided to the 3 Union Representative and the Local Union fully signed within fourteen (14) calendar days of 4 after receipt of by the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2Undersheriff’s representative, the grievance Union may be 7 appealed in writing file a request that is consistent with the provisions of this subsection with the FMCS but signed only by the Union with notice to the System Board Undersheriff. The parties agree to request the FMCS to limit the panel to member of Adjustment the National Academy of Arbitrators who reside within 8 thirty a radius of 100 miles from the City of Chicago. Both the Sheriff (30or their representative) and the Union shall each have the right to reject one panel in its entirety, on written notice to the other, within fourteen (14) calendar days of its receipt and request that a new panel be submitted. The Sheriff and the receipt Union shall have the right alternately to strike names from the panel. One party shall strike a name, the other party shall then strike a name, and this procedure shall continue until one name remains. The person remaining shall be the arbitrator. The party shall participate in a coin toss to determine which party shall strike the first name from the panel. The arbitrator shall be notified of his selection and shall be requested to set a time and place for the hearing, subject to the availability of Union and the Sheriff’s representatives. Both parties shall attempt to arrive at a joint stipulation of the Step 2 decision. 9 b. facts and issues as outlined to be submitted to the arbitrator prior to the start of the hearing. The Employer and/or the Union (Association Director shall have the right to request that the arbitrator require the presence of witnesses or Vice Directordocuments. The arbitrator will determine at the time of the hearing if the witness’s testimony is relevant and can be heard and if documents can be admitted. Each party shall bear the expense of its own witnesses, including employee witnesses. The arbitrator shall have no right to amend, modify, nullify, ignore, add to, or their designees) may file 10 subtract from the provisions of this Agreement. The arbitrator shall consider and decide only the question of whether there has been a grievance directly to Step 3 violation, misinterpretation or misapplication of the specific provisions of this Agreement. The arbitrator shall be empowered to determine the issue raised by the grievance process for non-disciplinary 11 contract interpretation.as submitted in writing at

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction.Grievances shall be processed as follows: 6 Step 1. Oral Step 7 a. Any employee or group of employees BUE who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present a grievance shall submit it in writing to and shall discuss it with the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievancesupervisor. The supervisor shall give provide an oral 11 decision answer to the employee(s) employee within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedentialthree working days after such presentation. 14 Step 2. Step 1 15 a. If a satisfactory decision the grievance is not reached at the oral step, a grievance must be 16 submitted settled in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative 1 and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1bargaining unit employee wishes to appeal, the grievance may shall be 28 appealed in writing referred by the grievant or the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department DirectorVice-President within five working days after the answer to Step 1 and shall be signed by both the staff member and the grievance chair, or his designee. 30 b. At Step 2if unavailable, either the Union president. The Appropriate Vice President or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, designee shall discuss the hearing will be 32 scheduled to occur grievance within 3 working days with the grievant and the Union representative at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appealparties. 35 If a hearing no settlement is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appealreached, the Union, at its discretion, may appeal Vice President or appointed designee shall give a written answer to the grievance to 38 union and the grievant within 3 working days. Step 3. When a hearing If the grievance is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to not settled at Step 2 and the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearingdesires to appeal, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may it shall be 7 appealed referred in writing by the Union to the System Board of Adjustment within 8 thirty (30) days President of the College within 10 working days after the step 2 answer. The President or appointed designee shall discuss the grievance within 5 working days with the Union representative and the grievant at a time mutually agreeable to the parties. If no settlement is reached, the President or appointed designee shall give a written answer to the Union within 5 working days following their meeting. Step 4. Upon receipt of the Step 2 decision. 9 b. written answer from the President or appointed designee, the Union may refer the grievance to arbitration within 10 working days. The Union (Association Director or Vice Director, or their designees) may file parties shall attempt to agree upon an arbitrator within 10 a grievance directly to Step 3 working days after receipt of the notice of referral. In the event the parties are unable to agree upon an arbitrator within the said 10-day period, the parties shall immediately jointly request the American Arbitration Association to submit a panel of 5 arbitrators. The parties shall ultimately strike 4 names. For the first grievance process after the effective date of the Agreement, the Union shall have the first strike; and for non-disciplinary 11 contract interpretationthe next grievance the College shall have the first strike and so forth. The remaining person shall be the arbitrator. The remaining person shall be the arbitrator. However, if the Union or the College desires to strike all names on the panel of arbitrators and request a new panel, it may do so no more than 1 time. The arbitrator shall be notified of his selection by a joint letter from representatives of the parties.

Grievance Steps. 3 The procedure for Grievances presented by an individual that are not readily settled by the presentation employee and adjustment direct supervisor shall be handled as follows: Step 1: Within ten (10) business days (M – F) after the alleged infraction occurs or the employee learns of disputes (or grievances reasonably should have known about) the alleged infraction, the employee and appropriate Union ▇▇▇▇▇▇▇ shall take up the matter with the immediate supervisor of the employee involved. If the matter is not settled as a result of their discussion, the employee shall that may 4 arise is outlined in this Articleday reduce the grievance to writing, specifying, when possible, the provisions of the Agreement claimed to be violated and submit it to the immediate supervisor. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision a written answer to the employee(s) a written grievance within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential5 business days. 14 Step 2. Step 1 15 a. : If a satisfactory decision the grievance is not reached at satisfactorily resolved within two (2) business days from the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or dischargeimmediate supervisor’s written submission, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employeeemployee shall, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) business days of the receipt immediate supervisor’s decision, request in writing a meeting between a representative of the 29 Step 1 decision Union, the Campus Director/Manager, and the Director/Sr. Director of Facilities Services or his designated representative. The University will not unreasonably deny a Union request for a Labor Relations or Human Resources representative at this meeting. The meeting will be held within ten (10) business days after the request for a meeting or at a mutually acceptable time. The parties will have three (3) business days after the meeting to resolve the grievance. The University shall give a written answer to the appropriate department Director, or his designeeStep 2 Grievance within ten (10) business days of the meeting. 30 b. At Step 3: If settlement is not reached in Step 2, within ten (10) business days, and if the matter in dispute involves the interpretation or application of this Agreement, then either the Union or Company party may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable written notice to the Union 33 Representative other, demand that the grievance be submitted to an arbitrator, appointed under the rules of the American Arbitration Association, provided that such notice is given and department Director, or his designeethat the AAA is contacted for scheduling purposes, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days after the University has given its decision in Step 2. The fees and other charges of the receipt of arbitrator shall be equally divided between the Step 2 decisionparties. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for 27.1 Step One - It is in the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company interest of the designated 5 Union Representative District and the Association for an employee and the supervisor to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any resolve problems through free and informal communication, the employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The and supervisor shall give an oral 11 decision attempt to do so. However, should such informal process fail to satisfy the employee(s) within twenty-four (24) hours of claimant, then a grievance may be processed through the discussionfollowing steps. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a A grievance must be 16 submitted in writing to the local Director/Manager commenced at Step 1 within seven twenty (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (720) days of the occurrence that leads action which gave rise to it, or to the 22 grievant’s knowledge of the action. 27.2 Step Two - If, after Step One, the employee feels the grievance is not resolved to the employee’s satisfaction, a formal written grievance may be filed with the supervisor. Such filing must be within ten (10) days of the Step 1 meeting. Copies of the grievance will be transmitted to the superintendent. A hearing, to be conducted within ten (10) days after receipt of the grievance, will be scheduled by the employee and the supervisor. Either one or both parties may request assistance from other staff members in resolution of the grievance. Within ten (10) days after the Step Two hearing, the supervisor shall provide the grievant and the superintendent/designee with a written answer to the grievance. 23 c. The local Director/Manager will render a decision in writing 27.3 Step Three - If the grievance is not resolved at Step Two, the employee may appeal the grievance to the employee, 24 Union Representative and the Local Union superintendent or official designee within seven ten (710) days of after receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3Two answer. A Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may Three hearing shall be 28 appealed in writing by the Union held within ten (10) days of the receipt of the 29 appeal. At the Step 1 Three hearing each party shall have the right to include such witnesses as it deems necessary to develop facts pertinent to the grievance. Upon conclusion of the hearing, the superintendent or designee will provide, within ten (10) days, the written decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative grievant and the Local Union within seven (7) 41 days of the hearing dategrievant's supervisor. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for a) Step One: Immediate supervisor or department head. Any Employee who feels he/she has a grievance may take up the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their with his/her immediate supervisor (management) within seven (7) days 10 of or the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union department head within ten (10) days of the receipt date upon which the Employee became aware or should have become aware of its occurrence and failure to initiate a grievance within that time period constitutes an abandonment of the 29 Step 1 decision grievance with prejudice. The immediate supervisor or department head shall attempt to adjust the appropriate grievance on an oral or informal basis within two (2) days. If the grievance is denied, the supervisor shall confirm the denial in writing. A grievant shall be entitled to representation. The choice of representative shall be by the Employee at this and all subsequent steps of the procedure. The failure to initiate a grievance within this time limit constitutes a waiver of any and all subsequent steps in this grievance procedure and constitutes an acceptance of the response given by the immediate supervisor or department Director, or his designeehead. 30 b. At b) Step 2, either the Union or Company may request, in writing, that a hearing 31 be conductedTwo: Library Director. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is has not reached at Step 2been resolved, the grievance may be 7 appealed in writing by the Union submitted to the System Board of Adjustment Library Director within 8 thirty five (305) days following the determination at Step One. Within ten (10) days of notification by the Employee(s) a meeting shall be held by the Library Director or his/her designee. At this meeting, the grievant may be represented by a representative of his/her choice. A decision will be rendered, in writing, within ten (10) days following the meeting by the Library Director or his/her designee. c) Step Three: Library Board of Trustees. If the grievance has not been resolved, it may be submitted, within ten (10) days of the decision at Step Two, to the President of the Board of Trustees or his/her designee. Within twenty (20) days of notification by the grievant or at the next regular Board of Trustees meeting, whichever is sooner, a hearing shall be held with the Board of Trustees or a committee designated by the Board. The grievant may be represented at this meeting by his/her representative. A decision will be rendered in writing, within ten (10) days following this hearing. d) Final Step: Arbitration 1) If the grievance is over discipline or it is a contractual grievance and has not been resolved at Step 3, it may be submitted within twenty (20) days of the decision at Step Three to Arbitration. 2) a) Any unresolved disciplinary or contractual grievance may be appealed to arbitration only by the Union. The Union must file the request for arbitration within twenty (20) working days after the receipt of the Step 2 3 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 ‌ Step 1: An employee who feels that he/she has a grievance may, as soon as reasonably possible, discuss it with his/her immediate supervision and Union ▇▇▇▇▇▇▇. The procedure for employee’s immediate supervision shall answer the presentation and adjustment grievance as soon as possible but no later than at the end of disputes or grievances that may 4 arise is outlined the next scheduled work shift of the aggrieved employee. Settlements made in this Article. The Union will notify the Company step of the designated 5 Union Representative to receive grievance responses for each Union jurisdictionprocedure shall have no precedent value. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement Step 2: If the grievance has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 disposed of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, it shall be reduced to writing on an appropriate form and presented to the aggrieved employee’s department supervisor. Such written grievance shall be signed by the employee or the Committee person of that Representation Division and shall be identified by number. The Union shall, to the best of its ability, state in the written grievance all of the facts justifying the grievance and the provision of the Contract involved. A hearing shall be held within thirty (30) days for shift workers and five (5) days for day shift workers. The hearing may be 28 attended by the aggrieved employee, the District ▇▇▇▇▇▇▇, and the Division Committeeperson at the option of the Union; and by his/her Supervisor, and other representatives of the Company; and may include other affected parties mutually agreed upon in advance between the Division Committeeperson and the affected supervisors involved. Hearings shall be scheduled at 4:00 p.m. for employees on the afternoon shift and 7:00 a.m. for employees on the night shift or any other mutually agreed time. The aggrieved employee’s supervisor shall answer the grievance within ten (10) days after the hearing. Step 3: If the grievance is not settled satisfactorily at Step 2, it may be appealed at the option of the Union to either Step 3 or Step 4. If appealed to Step 3, the appropriate Division Manager will review the facts with the Committeeperson, and will determine if a full hearing at Step 3 will be held, if the grievance will be returned to Step 2 for a rehearing, by mutual agreement with Committeepersons or if the appeal will be denied and passed on to Step 4. Replies to the appeal will be made within two (2) days. Hearings at Step 3 will be held on Thursdays or at a time mutually agreed to by the Division Committeeperson and the appropriate Division Manager. ▇▇▇▇▇▇▇▇ may be attended by the aggrieved employee, ▇▇▇▇▇▇▇, Committeeperson at the option of the Union, and by the appropriate Division Manager and other representatives of the Company, and may include other affected parties mutually agreed upon in advance between the Division Committeeperson and the affected Division Manager involved. The Company will answer the grievance in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designeehearing. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. 4: If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conductednot settled satisfactorily at the 2nd or 3rd Step, the department Director, or his 39 designee, will render a decision it may be appealed in writing to the employee Labor Relations Manager or his designated representative. Such written appeal shall state the reasons why the decision in the second or third step is not acceptable, shall be signed by the Vice-President of the Local Union or respective Committeeperson, and shall be presented to the Labor Relations Manager or his/her designated representative, together with a copy 40 provided of the Step 2 or 3 Company Answer. On Wednesday mornings, at 9:00 a.m. (or any other day mutually agreed to by the parties as the need arises) hearings shall be held on plant site on any grievance appeals, which have been delivered to the Labor Relations Manager or his designated representative, by 10:00 a.m. three (3) work days preceding the hearing. The attendance at this hearing shall include the Union Representative General Grievance Committee and if mutually agreed upon, at the Local Union within seven (7) 41 days option of the hearing date. 1 c. If neither party requests a hearingUnion, the department Directoraggrieved employee or employees, with pay, or persons deemed necessary by the Union; the Labor Relations Manager or his designeedesignated representative, 2 will render a decision Division Manager, and other representatives of the Company. The Company shall answer the grievance in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) calendar days of 4 receipt of following the appealhearing. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for Grievances shall be processed in the presentation following manner and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify within the Company stated time limits unless by mutual consent of the designated 5 Employer and the Union Representative to receive any or all time limits as specified in the grievance responses for each Union jurisdiction. 6 1procedure are waived. Oral Step 7 a. Any employee Grievances must have occurred or group have had knowledge of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) calendar days to be eligible for processing. Any grievance shall be stated in writing and signed by the employee(s) and a local union representative. The written statement shall contain the following information: A. A general statement explaining conditions and actions, which require remedy. B. The remedial actions requested and the employee or class of employees eligible to receive the remedy. C. The Articles(s) and Sections(s) alleged to be improperly administered or violated. 6.3.1 Step 1 - The Supervisor shall discuss the grievance with the employee and the ▇▇▇▇▇▇▇ or the Union representative. If the grievance is not resolved within fourteen (14) calendar days it may be moved to Step 2. 6.3.2 Step 2 - If the grievance is not settled in Step 1 above to the Union’s satisfaction, it shall be forwarded by the Union within seven calendar days after the initial employee/supervisor discussion at Step 1. Copies of the grievance shall be forwarded by the Union to the Director of Public Works and to the Human Resources Director. The Director of Public Works (or designee) shall meet with the Union's representative, and with the grievant if he/she wishes to be present. The Director shall respond to the Union in writing within fourteen (14) calendar days of the department Director’s, or his designee’s, 37 receipt of meeting. If the appealgrievance is not resolved within fourteen (14) calendar days following, the Union, at its discretion, grievance may appeal be moved to Step 3. 6.3.3 Step 3 - If the grievance to 38 is not settled in Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing 2 above to the employee with a copy 40 provided to Union’s satisfaction, it shall be forwarded by the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) calendar days of 4 from the date the Director’s response is received, to the County Commissioners with a copy to the Human Resources Director. After receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2grievance, the grievance may be 7 appealed County Commissioners shall render a written decision within twenty-one (21) calendar days. The County Commissioners shall have the option whether to meet with any persons concerned in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretationprocess.

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive An employee shall first discuss their grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to informally with their immediate supervisor (management) within seven (7) days 10 of or department manager and attempt to settle the occurrence that leads to matter. If the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employeesemployee so wishes, at their request, will they may be accompanied by a member of the Grievance Committee who may take part in the discussions. Should this procedure be unsuccessful, the following shall be the procedure for the adjustment and settlement thereof: STEP 1: The grievance shall be reduced to writing and a copy thereof delivered to a designated senior representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager Company within seven ten (710) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) working days of the occurrence that leads arising of such grievance. A copy shall also be delivered simultaneously to the 22 grievance. 23 c. employee designated by the employees as the Chair of their Grievance Committee. Collective Agreement between BC North - Bell Media and Unifor Local 2000 March 1, 2023 – February 28, 2026 The local Director/Manager will render a decision in writing to grievance shall be discussed with the employee, 24 Union Representative designated senior representative of the Company and the Local Union within seven local Grievance Committee, consisting of not more than two (72) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3members. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union Such meeting shall take place within ten (10) days of the receipt written request for the meeting. The written request for such meeting must be made within two (2) working days of the 29 delivery of the grievance as noted in Step 1 decision to 1. If the appropriate department Director, or his designee. 30 b. At grievance is not settled within ten (10) working days after the meeting described in Step 2, either the Union or Company may request, in writing, that a hearing 31 matter shall be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable referred to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days Regional General Manager of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative Company and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, President or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of Chair and/or the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice DirectorRegional Unifor representative, or their designees, for further discussion and consideration. The party initiating the grievance shall be responsible for taking this step, and shall do so within five (5) may file 10 working days of the expiration of the aforementioned ten (10) days. Failing a grievance directly to Step resolution at step 3 of the grievance process for non-disciplinary 11 contract interpretationthe employer agrees to respond in writing to the allegation outlined in the grievance within fifteen (15) working days of the step 3 meeting. In the event that the representatives of the Company and the Union cannot reach agreement, either party may, within sixty (60) days of the meeting described in Step 3, submit the grievance to binding arbitration. The parties shall, within ten (10) working days of the sending of the notice requesting arbitration, select a mutually acceptable arbitrator. If the parties are unable to agree on the selection of an arbitrator within these ten (10) days, the Federal Minister of Labour shall be requested to appoint the arbitrator. The cost and/or expenses of such arbitration shall be borne equally by the Company and the Union, except that no party shall be obligated to pay the cost of stenographic transcript without express consent. The person selected/appointed in accordance with the above must agree to render an award within ninety (90) days from the date of the last day of the hearing.

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this ArticleStep 1. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees the Union, through any employee who believe that any provision of this 8 Agreement has not been properly applied is a ▇▇▇▇▇▇▇ or interpreted a non-employee union representative, may orally present file a grievance in writing with the 9 grievance to their immediate supervisor or designee to whom the employee reports, within thirty (management) within seven (730) days 10 from the occurrence or the time when the employee should reasonably have been aware of the occurrence that leads giving rise to the grievance. The supervisor grievance shall give an oral 11 decision to set forth the employee(semployee’s complaint, the article(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has allegedly violated, and the requested remedy. A copy of the grievance should be sent to Human Resources; however, failure to do so does not been 19 properly applied constitute failure to file. The immediate supervisor or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager designee will respond within seven (7) days of the occurrence that leads filing of the grievance to schedule a meeting with the 22 employee and a Union representative. The meeting will be held within 14 days of receiving a copy of the grievance. 23 c. . The local Director/Manager will render a decision employee may choose to present the grievance on behalf of themself. Together, the parties shall attempt to resolve the grievance. The immediate supervisor or designee shall respond in writing to the employee, 24 Union Representative and the Local Union within no later than seven (7) days from the date of receipt of 25 the grievance.Step 1 decisions are non-precedentialmeeting. 26 3. Step 2 27 a. . If a satisfactory decision the grievance is not reached at Step 1unresolved, the grievance may be 28 appealed in writing by employee and/or the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 the Vice President of Human Resources or designee within fourteen Step 3. When a hearing If the grievance is conductedunresolved, the department Director, or his 39 designee, will render a decision in writing employee and/or the Union may appeal the grievance to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, Employer’s CEO or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union designee within fourteen (14) days of 4 receipt receiving the Step 2 response. The CEO or designee will meet with the grievant and Union representative and will respond in writing no later than seven (7) days from the date of the appealmeeting. 5 Step 4. Step 3 6 a. If a satisfactory decision the grievance is not reached at Step 2unresolved, the grievance Union may be 7 appealed in writing by the Union provide written notice to the System Board CEO or designee of Adjustment its intent to arbitrate the grievance. This notice must be provided within 8 thirty fourteen (3014) calendar days of the receipt date of the Step 2 decision3 response. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for A grievance is any dispute regarding the presentation and adjustment meaning, interpretation, or application of disputes or grievances that may 4 arise is outlined any provisions in this ArticleAgreement claimed by the Union or a bargaining unit member. The parties will make every effort to resolve disputes through discussions between the affected employee(s), Union will notify representatives, and supervision. Grievances that are not resolved in conferences shall be handled in the Company following manner: Step 1. An employee shall submit a grievance orally to his or her immediate supervisor within five (5) working days of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads event giving rise to the grievance. The supervisor shall give an oral 11 decision to If the employee(sgrievance is not resolved within five (5) within twenty-four (24) hours working days after submission of the discussionStep 1 grievance, the grievance shall be deemed denied and the matter may then be submitted under Step 2. Step 2. 12 Employees, at their request, will be accompanied by The employee or the Union must reduce the grievance to writing and submit it to a designated Company representative within ten (10) working days of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. decision in Step 1 15 a. If a satisfactory decision is not reached at . The written grievance shall state, in detail, the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision alleged violation of this Agreement has not been 19 properly applied or interpreted with respect reference to discipline or dischargethe specific provision(s) of the Agreement relied upon, the 20 Union may bypass remedy or correction to be desired, and shall be signed and dated by the Oral Step and submit grievant. The written grievance shall be discussed at a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render mutually convenient time between a decision in writing to the employee, 24 Union Representative Company representative and the Local designated Union representative within seven ten (710) working days of receipt of 25 the written grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision the grievance is not reached at resolved within ten (10) working days after submission of the Step 12 grievance, the grievance shall be deemed denied and the matter may then be 28 submitted under Step 3. Step 3. If a grievance is not resolved at Step 2, it must be appealed to a Step 3 hearing in writing by the Union within ten (10) working days after receipt of the Second Step response, or it shall be untimely. This meeting Step 4. The Union may submit the dispute to arbitration provided notice in writing of the intent to do so is given to the Company within ten (10) working days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur deemed denial at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conductedFollowing an arbitration demand, the department Directorparties shall have seven (7) working days to attempt to mutually agree on an arbitrator. If no mutual agreement is reached, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 working days, the party demanding arbitration shall request a panel from the Federal Mediation and Conciliation Service (FMCS), comprised exclusively of arbitrators who are members of the National Academy of Arbitrators. The parties must select an arbitrator within seven (7) working days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appealpanel. The grieving party shall strike first. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The procedure for following steps shall be followed in submitting and processing a grievance: (note: all days here are business days) Step 1 The aggrieved employee or the presentation Union shall present the grievance in writing and adjustment identify it as a grievance to the immediate supervisor within fifteen (15) business days of disputes its occurrence, or grievances that may 4 arise is outlined in this Article. The Union will notify the Company employee's knowledge thereof, not including the day of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievanceoccurrence. The supervisor shall give an oral 11 decision to a reply in writing within ten (10) business days of Step 2 If the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, grievance is not settled at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at , the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If employee and/or the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, shall submit the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employeedepartment manager, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) business days following the supervisor's reply, not including the day of the receipt of the 29 Step 1 decision to the appropriate department Directorreply, or his designeewithin 10 days from issuance of a discipline. The department manager shall issue a response in writing within ten (10) business days from the date of presentation, not including the day of presentation. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. 3 If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached settled at Step 2, the employee and/or the Union shall present the grievance may be 7 appealed to the City Manager or designee within ten (10) business days from the date of response from the department manager, not including the date of response. The City Manager or designee shall attempt to resolve the grievance and report in writing by the decision within ten (10) business days from the date it is submitted to the City Manager, not including the date of presentation. Step 4 If the grievance is not settled in Step 3, the Union may file a written notice of intent to arbitrate the System Board of Adjustment grievance with the City Manager within 8 thirty ten (3010) business days of the receipt date the decision of the Step 2 decisionCity Manager is received, not including the date of receipt. The parties shall request a list of eleven (11) Oregon and/or Washington arbitrators from the Employment Relations Board. If the parties cannot mutually agree to an arbitrator, they will alternately strike names and the last one (1) will be the arbitrator. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 The following five (5) step procedure is the exclusive remedy for employees and the presentation and adjustment Union concerning all matters arising under this Agreement. The designee of disputes or grievances that may 4 arise is outlined the Board, at each successive Step provided for in this Articleprocedure, shall be someone who has more authority than the person at the previous Step. Whenever the College-designated representative appears in more than one (1) Step because of the organizational structure of the College, the President shall designate some other person to perform at the next succeeding Step level. If the President would be the appropriate College designee at step 2, the President would designate some other person to act at that step. The Union will notify the Company President of the College or a selected representative will always be the designated 5 Union Representative College representative in Step 3. Days, when used in this ARTICLE refer to receive grievance responses for each Union jurisdictionworking days when the College is open. 6 1. Oral Step 7 a. Any STEP 1 An employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied covered by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or dischargethe Union, in the 20 case of any Union may bypass grievance, shall submit the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of immediate supervisor. The supervisor shall arrange for a meeting with the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative grievant and the Local Union Unions designated representative within seven five (75) working days of receipt of 25 the grievancewritten grievance to fully discuss the subject matter thereof. The supervisor shall provide a written answer to the employee within five (5) working days after such meeting and indicate the appropriate person to contact at the next step. STEP 2 If the grievance is not settled in Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If and the grievant or the Union in the case of a satisfactory decision is not reached at Step 1Union grievance wishes to appeal, the grievance may be 28 appealed referred by the grievant in writing writing, to the Vice-President for Student Services (or to any other person designated by the Board) within five (5) working days after the answer in Step 1. Such grievance shall be signed by both the individual grievant and or the Union representative. The Vice-President for Student Services, shall discuss the grievance within five (5) working days with the grievant, the Union and the College at a time mutually agreeable to the parties If a settlement is reached pursuant to the provisions of this Step, the Vice- President for Student Services shall issue a written agreement signed by the grievant, the Vice-President and the Union representative. If no settlement is reached, the Vice-President for Student Services or the duly appointed designee shall give a written answer to the grievant and the Union within five (5) working days following their meeting and indicate the appropriate person to contact at the next step. STEP 3 If the grievance is not settled in Step 2 and the grievant or the Union desires to appeal, it shall be referred, in writing, by the grievant or the Union to the President of the College or a selected designee within five (5) working days after the answer in step 2. The President or the duly appointed designee shall within five (5) working days, discuss the grievance with the grievant and the Union representative at a time mutually agreeable to the parties. If a settlement is reached pursuant to the provisions of this step, the President or the duly appointed designee shall issue a written agreement signed by the grievant, the President or designee and the Union representative. If no settlement is reached, the President or the duly appointed designee shall give a written answer to the grievant and the Union within ten (10) working days of the receipt of the 29 Step 1 decision to following their meeting and indicate the appropriate department Director, or his designeeperson to contact at the next Step. 30 b. At STEP 4 If the grievance is not settled in Step 2, either 3 and the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled grievant(s) desires to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Unionit shall be referred, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided Board of Trustees within five (5) working days after the answer in Step 3. The Board shall have the option of hearing the matter, but shall not be bound to do so except in grievances arising from suspensions or dismissal action If the Board decides not to take up and hear the matter, it shall give it’s written response to the Union Representative grievant and the Local Union within seven five (75) 41 working days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing appeal by the Union Board. If the Board decides to hear the System Board of Adjustment matter, it shall meet within 8 thirty ten (3010) school days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of appeal and shall discuss the grievance process for non-disciplinary 11 contract interpretation.with the grievant

Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.. Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 86 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.

Grievance Steps. 3 Step 1: An employee who feels that he/she has a grievance may, as soon as reasonably possible, discuss it with his/her immediate supervision and Union ▇▇▇▇▇▇▇. The procedure for employeeʼs immediate supervision shall answer the presentation and adjustment grievance as soon as possible but no later than at the end of disputes or grievances that may 4 arise is outlined the next scheduled work shift of the aggrieved employee. Settlements made in this Article. The Union will notify the Company step of the designated 5 Union Representative to receive grievance responses for each Union jurisdictionprocedure shall have no precedent value. 6 1. Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement Step 2: If the grievance has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 disposed of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision. 18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not reached at Step 1, it shall be reduced to writing on an appropriate form and presented to the aggrieved employeeʼs department supervisor. Such written grievance shall be signed by the employee or the Committee person of that Representation Division and shall be identified by number. The Union shall, to the best of its ability, state in the written grievance all of the facts justifying the grievance and the provision of the Contract involved. A hearing shall be held within thirty (30) days for shift workers and five (5) days for day shift workers. The hearing may be 28 attended by the aggrieved employee, the District ▇▇▇▇▇▇▇, and the Division Committeeperson, and Unit Vice President at the option of the Union; and by his/her Supervisor, and other representatives of the Company; and may include other affected parties mutually agreed upon in advance between the Unit Vice President and the affected supervisors involved. Hearings shall be scheduled at mutually agreed upon times. The aggrieved employeeʼs supervisor shall answer the grievance within ten (10) days after the hearing. Step 3: If the grievance is not settled satisfactorily at Step 2, it may be appealed at the option of the Union to Step 3. ▇▇▇▇▇▇▇▇ may be attended by the aggrieved employee, ▇▇▇▇▇▇▇, Committeeperson and Unit Vice President at the option of the Union, and by the appropriate Manager and other representatives of the Company, and may include other affected parties mutually agreed upon in advance between the Unit VicePresident and the affected Manager involved. The Company will answer the grievance in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 hearing. The final answer shall be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, Unit Vice President or his designee, 2 will render a decision designee in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appealwriting. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2, the grievance may be 7 appealed in writing by the Union to the System Board of Adjustment within 8 thirty (30) days of the receipt of the Step 2 decision. 9 b. The Union (Association Director or Vice Director, or their designees) may file 10 a grievance directly to Step 3 of the grievance process for non-disciplinary 11 contract interpretation.