General Personnel Provisions. A. Contractor shall be solely responsible for the satisfactory work performed of all its employees. All Contractor personnel shall maintain a professional, courteous attitude, answering to the best of their ability any passenger questions regarding the provision of service. Discourtesy, rudeness or the use of profanity will not be tolerated and shall be grounds for immediate removal of the offending employee from performing work.
Appears in 4 contracts
Samples: Agreement for Burbankbus Transit Operation Services, Agreement for Burbankbus Transit Operation Services, Agreement for Burbankbus Transit Operation Services