Common use of Formal Resolution Process Clause in Contracts

Formal Resolution Process. (1) If the complaint is not resolved by the informal process to the satisfaction of the alleged victim, the following formal procedures are available: The complaint shall be reduced to writing using the MCOE Complainant Form 24-1, and sent to the Assistant Superintendent, Human Resources, not the employee’s immediate supervisor, within 10 working days of the completion of the informal process. The Assistant Superintendent, Human Resources shall investigate the complaint and respond within 10 working days after receiving the complaint. If the complaint is not satisfactorily resolved at the level of the Assistant Superintendent, Human Resources, the employee within 10 days of receipt of the Assistant Superintendent, Human Resources, may request that the complaint be reviewed by the Superintendent. The Superintendent shall then take action deemed appropriate to resolve the situation including but not limited to, discipline, training, or other remedial measures. An effort will be made to protect the privacy of the parties involved in a complaint. Files which pertain to complaints handled under the informal process shall be kept confidential and will not be made available to the general public. Time limits may be extended by mutual agreement of the alleged victim and the person to whom the complaint is addressed at the respective level(s). No retaliation of any kind will occur because an employee has made a sexual harassment complaint.