Problem Resolution. The parties will endeavour to resolve any problems identified with the operation of this Agreement as they arise.
Problem Resolution. The parties shall meet and attempt to resolve all disputes and differences that may arise between the parties hereto concerning construction, interpretation, performance, operations, or breach of the matters referred to in this Agreement prior to seeking any legal remedy.
Problem Resolution. Any employee or group of employees having a complaint shall first take the matter up with their Supervisor directly. Employees shall have seven days from the date of the occurrence to raise the issue. Employees may be assisted or represented by the Union, if requested. The Supervisor will have five days to respond.
Problem Resolution. A Cable Operator's customer service representatives shall have the authority to provide credit for interrupted service, to waive fees, to schedule service appointments and to change billing cycles, where appropriate. Any difficulties that cannot be resolved by the customer service representative shall be referred to the appropriate supervisor who shall contact the customer within four (4) hours and resolve the problem within forty eight (48) hours or within such other time frame as is acceptable to the customer and the Cable Operator.
Problem Resolution. Digimarc shall resolve every Software Problem in [**] reported by Licensee as follows:
Problem Resolution. WellSky shall provide technical consultation solutions to Xxxxx 0, Xxxxx 0 and Level 3 issues as quickly as reasonably possible, in light of the problem. If a Level 1 or Level 2 issue requires a change to the Licensed Software, the change will be sent to Client as soon as available. If a Level 3 issue requires a change to the software, the change will be provided in a regularly scheduled Update.
Problem Resolution. Section 1. The parties agree to a full-faith and thorough effort to promptly resolve disputes and disagreements that may develop. This is done through affected parties meeting when it becomes necessary to discuss matters of concern at agreed upon times and places to attempt resolution of the dispute/disagreement.
Problem Resolution. 49.1 An employment problem includes a personal grievance, dispute or other problem of any type relating to:
Problem Resolution. The Company and the Association are committed to promptly resolving problems at the level closest to the employee concerned. To that end, the parties agree that the employee’s Representative or a Representative designated by the Association and the leader of the employee should try to resolve the difference prior to a grievance being filed in accordance with relevant provisions of this Article. The employee concerned may attend this meeting, if he so desires. The information exchanged during the problem resolution process shall be without prejudice to the positions of the parties in any grievance on the same matter.
Problem Resolution. Problem escalation shall be handled using the Contractor’s resolution process as provided in the Technical proposal of RFP # 19-087 (see Exhibit H). The Contractor shall provide a copy of the Contractor’s most recent problem resolution process. In the event that the Contractor amends the problem resolution process, notification shall be sent to the IDOA State Contract Manager and an electronic copy provided to the State. The IDOA State Contract Manager has the authority to contact the Contractor’s Account Manager directly for problem resolution if it is determined that the problem requires action from the Contractor that is swift and appropriate. Members of the Contractor’s Account Team shall arrive onsite at the Indiana Government Center in Indianapolis by the next business day, if necessary.
