Credit reference and fraud prevention agencies
Credit reference and fraud prevention. 4.1 When considering your application and where appropriate, from time to time, during your relationship with us, we will make searches about you at credit reference agencies who will supply us with credit information, as well as information from the Electoral Register. Whether or not your application is accepted, the agencies will record details of the search. We may use other methods (including credit scoring by electronic or other means) to assess this application and to verify your identity. Credit searches and other information which is provided to us and/or the credit referenceagencies, about you and those with whom you are linked financially may be used by us and other organisations if credit decisions are made about you, or other members of your household. This information may also be used for identification purposes, debt tracing and the prevention of money laundering as well as the management of your account.
Credit reference and fraud prevention agencies We may access and use information from credit reference agencies when you open your account and periodically to: • manage and take decisions about your accounts; • prevent fraud and money laundering; • check your identity; and • trace debtors and recover debts. We may share information with credit reference agencies about how you manage your account including your account balance, credit limit and any arrears or default in making payments. This information will be made available to other organisations (including fraud prevention agencies and other financial institutions) so that they can take decisions about you, your associates and members of your household. If false or inaccurate information is provided and/or fraud is identified or suspected, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may access and share fraud prevention agency information about you to prevent fraud and money laundering, for example, when checking: • applications and managing credit or other facilities and recovering debt; • insurance proposals and claims; or • details of job applicants and employees. We and other organisations may access and use this information from other countries. If you‘d like a copy of your information held by the credit reference and fraud prevention agencies we use, please contact Documentation Advisory and Compliance Team, The Royal Bank of Scotland plc, Mortgage Centre, PO Box 123, Greenock PA15 1EF who can provide you with their contact details. The agencies may charge a fee.
