Common use of Call-in Process Clause in Contracts

Call-in Process. For the purpose of call-in, each department will maintain an up-to-date call-in roaster(s) for each classification, which lists the department’s part-time and job share employees, in descending order of seniority. a. Casual employee availability shall be clearly indicated by the Manager on the call-in roster or schedule. b. An employee must provide one (1) primary telephone number for call-ins. c. Call-ins will be made using the primary number provided once only. If there is no answer the next name will be called. d. Full-time employees working a reduced schedule have the option of being added to a departments call-in roster and shall be called in order of seniority after the part-time call-in roster has been exhausted. e. Call-ins shall commence with the person listed below the last person to accept a call-in and calls will be made in rotation through the list. The Employer or designee shall document the result of each call made. The Employer shall by-pass on the list an employee who: i. is already scheduled to work on that day; ii. if a job share refuses to pick up a shift for their job share partner they will be by-passed for the call-in at overtime rates for that shift; iii. would be eligible for overtime rates of pay for the call-in; or iv. would likely become entitled to overtime pay for the pay period because of the total number of hours worked or to be worked in that pay period. v. Employees will be expected to accept a minimum of six (6) call-in shifts within a three (3) month period. The parties agree that once a call-in is offered and accepted by the employee the vacancy is considered filled and the call-in process is completed. No changes shall be made to that accepted call-in shift without mutual agreement. When the Employer determines that overtime is necessary, it will be offered to all employees based on classification seniority. Call-ins shall commence with the person listed below the last person to accept a call- in and calls will be made in rotation through the list. The Employer or designee shall document the result of each call made. The calculation of seniority shall be in keeping with the seniority calculation in Article 14.01 b). The Employer will bypass on the list an employee who:  Has made themselves unavailable, or  Has refused the shift at the regular hourly rate. When all efforts to replace the shift have failed staff who have worked that same day may be called.

Call-in Process. For the purpose of call-in, each department will maintain an up-to-date call-in roaster(s) for each classification, which lists the department’s part-time and job share employees, in descending order of seniority. a. Casual employee availability shall be clearly indicated by the Manager on the call-in roster or schedule. b. An employee must provide one (1) primary telephone number for call-ins. c. Call-ins will be made using the primary number provided once only. If there is no answer the next name will be called. d. Full-time employees working a reduced schedule have the option of being added to a departments call-call- in roster and shall be called in order of seniority after the part-time call-in roster has been exhausted. e. Call-ins shall commence with the person listed below the last person to accept a call-in and calls will be made in rotation through the list. The Employer or designee shall document the result of each call made. The Employer shall by-pass on the list an employee who: i. is already scheduled to work on that day; ii. if a job share refuses to pick up a shift for their job share partner they will be by-passed for the call-in at overtime rates for that shift; iii. would be eligible for overtime rates of pay for the call-call- in; or iv. would likely become entitled to overtime pay for the pay period because of the total number of hours worked or to be worked in that pay period. v. Employees will be expected to accept a minimum of six (6) call-in shifts within a three (3) month period. The parties agree that once a call-in is offered and accepted by the employee the vacancy is considered filled and the call-in process is completed. No changes shall be made to that accepted call-in shift without mutual agreement. When the Employer determines that overtime is necessary, it will be offered to all employees based on classification seniority. Call-ins shall commence with the person listed below the last person to accept a call- call-in and calls will be made in rotation through the list. The Employer or designee shall document the result of each call made. The calculation of seniority shall be in keeping with the seniority calculation in Article 14.01 b). The Employer will bypass on the list an employee who:  • Has made themselves unavailable, or  • Has refused the shift at the regular hourly rate. When all efforts to replace the shift have failed staff who have worked that same day may be called.