Service Failure Report definition

Service Failure Report has the meaning given in paragraph 5.3(b) of Part B of Schedule 2.2 (Performance Measures and Monitoring);
Service Failure Report. [the first notification of a Service Failure received by the Help Desk (including from the Contractor) in respect of that Service Failure];

Examples of Service Failure Report in a sentence

  • Subject to paragraph5.6, the Contractor shall implement the steps specified in the Service Failure Report in accordance with the timescales identified in the Service Failure Report.

  • Any Dispute between the parties regarding the contents of the Service Failure Report, and/or the matters referred to in paragraph 5.4, following a review by the Operational Management Team shall be resolved in accordance with the Dispute Resolution Procedure.

  • If requested by the DCC, the Service Failure Report shall be reviewed jointly).

  • If requested by the DCC, the Service Failure Report shall be reviewed by the Operational Management Team (and the Contractor shall ensure that its members of the Operational Management Team attend any meeting requested by the DCC under this paragraph5.6).

  • Any Dispute between the parties regarding the contents of the Service Failure Report, and/or the matters referred to in paragraph5.4, following a joint review shall be resolved in accordance with the Dispute Resolution Procedure.

  • The Contractor shall provide to the Authority a copy of the entry in the Service Failure Log in respect of any Service Failure within 1 Working Day of receipt of the Service Failure Report or within such shorter period as the Authority shall reasonably require with respect to any Service Failure which has resulted in the Contractor's performance of a Service falling below a Service Threshold and/or with respect to any Severity 1 Service Failure.

  • The extent of disclosure required would depend on the scope of the statutory regulation (which is discussed in more detail in paragraph 6.28 and following).

  • Where the Contractor receives more than one report of the Service Failure then all such reports shall be logged on the Service Failure Log (but for the avoidance of doubt, the first report shall be deemed to be the Service Failure Report).

  • At this stage, there is much uncertainty over the effect of the options, and therefore in many cases it has not been possible to draw firm conclusions over the nature of these effects.

Related to Service Failure Report

  • Service Failure means a failure by the Contractor to provide the Services in accordance with any individual service level described above (measured on a monthly/quarterly/annual basis)

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Supply Failure has the meaning given to it in Section 7.5.2 (Supply Failure).

  • Reporting Failure has the meaning set forth in Section 2.4.

  • Listing Failure Event means that:

  • Volume Failure means, with respect to a particular date of determination, the aggregate daily dollar trading volume (as reported on Bloomberg) of the Common Stock on the Principal Market on any Trading Day during the twenty (20) Trading Day period ending on the Trading Day immediately preceding such date of determination (such period, the “Volume Failure Measuring Period”), is less than $2,000,000 (as adjusted for any stock splits, stock dividends, stock combinations, recapitalizations or other similar transactions occurring after the Subscription Date). All such determinations to be appropriately adjusted for any stock splits, stock dividends, stock combinations, recapitalizations or other similar transactions during such Volume Failure Measuring Period.

  • Daily Failure Amount means the product of (x) .005 multiplied by (y) the Closing Sale Price of the Common Stock on the applicable Share Delivery Date.

  • GEP Failure means Seller’s failure to produce Delivered Energy in an amount equal to or greater than the Guaranteed Energy Production amount for the applicable Performance Measurement Period.

  • Milestone Failure means a failure by the Grant Recipient fully to achieve any Milestone by the relevant Milestone Date;

  • Consistent Failure means any of:

  • Price Failure means, with respect to a particular date of determination, the VWAP of the Common Stock on any Trading Day during the seven (7) Trading Day period ending on the Trading Day immediately preceding such date of determination fails to exceed the Floor Price (as adjusted for stock splits, stock dividends, stock combinations, recapitalizations or other similar transactions occurring after the date hereof). All such determinations to be appropriately adjusted for any stock splits, stock dividends, stock combinations, recapitalizations or other similar transactions during any such measuring period.

  • MI Failure means when an MI report: a) contains any material errors or material omissions or a missing mandatory field; or b) is submitted using an incorrect MI reporting Template; or c) is not submitted by the reporting date(including where a Nil Return should have been filed);

  • Transaction Failure Date means the 18-month anniversary of the Effective Date (or the 24 month anniversary of the Effective Date, if a letter of intent, agreement in principle or definitive agreement has been executed within 18 months after the Effective Date and the Business Combination relating thereto has not yet been consummated within such 18-month period).

  • Epidemic Failure means a series of repeating failures or defects resulting in at least a 0.5% failure rate for the same Product or Material during any twelve-month period.

  • Persistent Failure means any two (2) or more failures by the Supplier in any rolling period of twelve (12) months to comply with obligations in respect of the Contract Services under the Contract;

  • Technical Failure means the discontinuation of Development or Commercialization of a Product for technical, scientific, medical or regulatory reasons, including, but, not limited to, unacceptable preclinical toxicity, demonstration of a side effect profile significantly worse than currently marketed products, or inability to manufacture in an acceptable purity or for an acceptable price.

  • Extended Reporting Period means a designated period of time after a claims-made policy has expired during which a claim may be made and coverage triggered as if the claim has been made during the policy period.

  • Force Majeure Failure has the meaning set forth in Section 8.1(d).

  • Increased Reporting Period means the period commencing after the continuance of an Increased Reporting Event and continuing until the date when no Increased Reporting Event has occurred for 30 consecutive days.

  • Transaction Failure means the failure to consummate a Business Combination within 18 months of the Effective Date (or 24 months after the Effective Date, if a letter of intent, agreement in principle or definitive agreement has been executed within 18 months after the Effective Date and the Business Combination relating thereto has not yet been consummated within such 18-month period).

  • Quarterly Compliance Certificate has the meaning specified in Section 4.1(d) of the Base Indenture.

  • Listing Failure means the situation where the Bonds have not been listed on the corporate bond list of Nasdaq Stockholm (or any other Regulated Market) within sixty (60) calendar days after the Issue Date.

  • Monthly Reporting Period The period, which period the Administrator has the right to change as provided in Section 3.05(d) of this Agreement, during which servicers report Mortgage payments to the Administrator, generally consisting of:

  • Monthly Reporting Date means the 25th day of each month after the date of this Agreement (or if any such day is not a Business Day, the next succeeding Business Day thereafter).

  • Covenant Compliance Certificate means a properly completed and executed Covenant Compliance Certificate substantially in the form of Exhibit X hereto.

  • Excused Outage means any disruption to or unavailability of Services caused by or due to (i) Scheduled Maintenance,