Incident Remedy definition

Incident Remedy means the remedy for an Incident taking the form of eliminating the defect, providing a new program version, or demonstrating how to avoid the effects of the defect with reasonable effort. Incident Remedy corresponds to error corrections, patches, bug fixes, workarounds, replacement deliveries, or any other type of Software or Documentation corrections or Modifications.
Incident Remedy means the process of providing an appropriate remedy to fix an Incident, including but not limited to eliminating the defect or failure, providing a new version of the affected software solution, or demonstrating how to avoid the effects of the defect with reasonable effort. Incident Remedy corresponds with error corrections, patches, bug fixes, workarounds, replacement deliveries or any other type of software or documentation corrections or modifications to cure the Incident. Incident Remedy can include a de-escalation Taskforce.

Examples of Incident Remedy in a sentence

  • Partner will use SAP Solution Manager to receive Incidents from Supported End Users and to provide Supported End Users with Incident Remedy.

  • In case a Supported End User installs the SAP Solution Manager, Partner will use this SAP Solution Manager to remotely access the Supported Software within Supported End Users’ environment for Incident Remedy subject to prior consent from Supported End Users.

  • In addition to manually inputting data for an Incident, Remedy 7 supplies users with the Accelerator.

  • Each party search work on Incident Remedy too close my direct cooperation and communication with subsequent Joint faculty and keep making other party updated on the progress of the Incident Remedy.

  • In case SAP Solution Manager Enterprise Edition as a collaboration and support platform is also installed for End User usage, Partner will use this SAP Solution Manager Enterprise Edition to remotely access the Software within End Users’ environment for Incident Remedy subject to prior consent from End Users.

  • In case a Supported End User installs the HASHCASH Solution Manager, Partner will use this HASHCASH Solution Manager to remotely access the Supported Software within Supported End Users’ environment for Incident Remedy subject to prior consent from Supported End Users.

  • Insight will support all monitoring and alerts through HHSC SolarWinds as well as managing the Incident Remedy queue.

  • Partner will use HASHCASH Solution Manager to receive Incidents from Supported End Users and to provide Supported End Users with Incident Remedy.

  • This Qualified Response shall be provided within the SLA for initial Reaction Time and shall cover information about the progress of the Incident Remedy, technical information about the Incident and information requests the other Party or Joint Customer has to provide.

  • Insight will provide all monitoring and alerts through HNST SolarWinds as well as managing the Incident Remedy queue.

Related to Incident Remedy

  • Consequential Loss means loss of profits, anticipated loss of profit or revenue, loss of production, loss of business opportunity, loss of or damage to goodwill or reputation, loss of use or any other similar loss, but excludes:

  • Remedies means actions designed to restore or preserve the complainant’s equal access to education after a respondent is found responsible. Remedies may include the same individualized services that constitute supportive measures, but need not be non-punitive or non-disciplinary, nor must they avoid burdening the respondent.

  • Actual Damages has the meaning set forth in Section 12.4(C).

  • Damages means any loss, claim, damage, liability, costs and expenses (including, without limitation, reasonable attorney's fees and disbursements and costs and expenses of expert witnesses and investigation).

  • Serious Medical Condition means all of the following medical conditions: