Channel Islands Financial Ombudsman definition

Channel Islands Financial Ombudsman means that organisation whose details are given in Part 2, Condition 2.17 and any successor or replacement scheme or organisation responsible for the investigation, mediation and adjudication of complaints made by customers about the conduct of a regulated financial service provider, in accordance with the Financial Services Ombudsman (Jersey) Law 2014.
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Channel Islands Financial Ombudsman means that organisation whose details are given in Part 8, Condition
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Examples of Channel Islands Financial Ombudsman in a sentence

  • Post: Channel Islands Financial Ombudsman (CIFO), P O Box 114, Jersey JE4 9QG.

  • The client may also have the right to complain directly to the Channel Islands Financial Ombudsman.

  • The Client may also have the right of complaint directly to the Channel Islands Financial Ombudsman Service, PO Box 114, Jersey, Channel Islands, JE4 9QG or at www.ci-fo.org, if Rothschild & Co Bank International Limited is unable to resolve the complaint to the Client’s satisfaction.

  • Email: complaints@insurancecorporation.com Step 3 If you are not satisfied with our final response to your complaint, you may be eligible to refer your case to one of the Financial Ombudsmen shown below: 1 Channel Islands Post: Channel Islands Financial Ombudsman (CIFO), P O Box 114, Jersey JE4 9QG.

  • In the case of theIsle of Man Financial Services Ombudsman Scheme, full details can be obtained at https:// www.gov.im/oft/ombudsman/ and in the case of Jersey, full details of the Channel Islands Financial Ombudsman (CIFO) can be obtained at https://www.ci-fo.org/.

  • The address is:Channel Islands Financial Ombudsman (CIFO) PO Box 114JerseyChannel Islands JE4 9QSTelephone: +44 1534 748610Website address: www.ci-fo.orgYour right to take legal action will not be affected by making a complaint to the Financial Services & Pensions Ombudsman, the Financial Ombudsman Service or the Channel Islands Financial Ombudsman, as appropriate.

  • If forany reason you are not satisfied with 7IM’s or Pershing’s final response, or we have failed to resolve your complaint within 8 weeks of receipt, you may be entitled to refer your complaint to the UK Financial Ombudsman Service (where itrelates to PSL) or to the Channel Islands Financial Ombudsman (where it relates to PCI).

  • You can also request this information from us at any time Full details of the Channel Islands Financial Ombudsman (CIFO) can be obtained athttps://www.ci-fo.org/.

  • If you are not satisfied with our final response to your complaint or if your complaint is not resolved within 3 months, you can refer your complaint to the Channel Islands Financial Ombudsman (CIFO).

  • Licensed insurers must, in the final response, inform the complainant that if they remain unsatisfied they can refer the complaint to the Channel Islands Financial Ombudsman and also advise the complainant that they may inform the Commission directly of the complaint.

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