Case Handling System definition

Case Handling System or “CHS” means the electronic Case handling system used by the Operator Service to manage allocation of initial contact made from potential Clients to CLA;
Case Handling System or “CHS” means the electronic Case handling system used by the Operator Service;
Case Handling System or “CHS” means the system which is used to capture all relevant user information and Case information;

Examples of Case Handling System in a sentence

  • The computation period is the calendar month up to and including the date on which the Client was first assessed by the Operator Service as being eligible (as noted on the Case Handling System).

  • On receiving a Frontdoor Call from the Operator Service and when returning an answer phone message you must confirm the Client’s name and date of birth (or other appropriate details such as postcode or first line of address) and then use this information to bring up the appropriate record on the Case Handling System.

  • Where a third party is calling on behalf of a Client your Advisers must assess and satisfy themselves that the third party is authorised to act for the Client and record on the Case file and the Case Handling System the steps taken and evidence provided in this regard.

  • Where you apply contact restrictions in accordance with Annex 7 (Unreasonable Behaviour) you must: • Notify your LAA Contract Manager and • Add a note into the case notes for the record on the CLA Case Handling System.

  • For the purposes of this rule you “commence” a Case when you accept a Case on the Case Handling System after referral of the relevant Case from the Operator Service in each case following completion of the initial steps detailed in Paragraphs 2.12 to 2.16.

  • On receiving a Frontdoor Call from the Operator Service and when returning an answer phone message, you must confirm the Client’s name and date of birth (or other appropriate details such as postcode or first line of address) and then use this information to bring up the appropriate record on the Case Handling System.

  • For the purposes of this rule you “commence” a Case when you accept a Case on the Case Handling System after referral of the relevant Case from the Operator Service or open a Case for an Exempted Person in each case following completion of the initial steps detailed in Paragraphs 2.9 to 2.16.

  • Where a Client requests Face to Face advice then the Client must be transferred to a Provider who will provide Face-to-Face Advice in accordance with Paragraph 4.32 as part of the Determination.2.16 Where a third party is calling on behalf of a Client your Advisers must assess and satisfy themselves that the third party is authorised to act for the Client and record on the Case file and the Case Handling System the steps taken and evidence provided in this regard.

  • On receiving a Frontdoor Call from the Operator Service and when returning an answer phone message you must confirm the Client’s name and date of birth (orother appropriate details such as postcode or first line of address) and then use this information to bring up the appropriate record on the Case Handling System.

  • We reserve the right to require you, on reasonable notice, to accept referrals from the Operator Service via the Case Handling System.

Related to Case Handling System

  • Signaling System 7 (SS7) means a signaling protocol used by the CCS Network.

  • Billing System means a system to issue Invoices relating to charges payable by each party under an Access Agreement;

  • Signaling System 7 (SS7 means a signaling protocol used by the CCS Network.

  • Automated data acquisition and handling system or "DAHS" means that component of the CEMS, or other emissions monitoring system approved for use under rule 3745-14-08 of the Administrative Code, designed to interpret and convert individual output signals from pollutant concentration monitors, flow monitors, diluent gas monitors, and other component parts of the monitoring system to produce a continuous record of the measured parameters in the measurement units required by rule 3745-14-08 of the Administrative Code.

  • Monitoring System means a system established by BNY to fulfill the Responsibilities specified in clauses (d) and (e) of Section 1 of Article III of this Agreement.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Beam monitoring system means a system designed and installed in the radiation head to detect and measure the radiation present in the useful beam.

  • Plumbing system means water supply distribution and disposal piping on the premises, including appliances and equipment attached thereto, between their connection points to a public or private system.

  • 911 system means the set of network, database and customer premise equipment (CPE) components required to provide 911 service.

  • Routine use means the disclosure of a record without the consent of the subject or subjects, for a purpose which is compatible with the purpose for which the record was collected. It includes disclosures required to be made by statute other than the public records law, Iowa Code chapter 22.

  • Subsystem means a functional grouping of items that combine to perform a major function within an end item, such as electrical power, attitude control, and propulsion.

  • Connectivity means the physical and logical interconnection to the TELVIVA System (including via third party data telecommunications networks) as may be specified by TELVIVA to access and use the Communication Services, including the type and bandwidth of the relevant access circuit;

  • Metering System means all meters and metering devices (including current transformers and potential transformers) installed by the Company and uses to measure Electricity and delivery by the Company and receipt by the BPDB of Net Energy Output. The Metering System shall be owned and maintained by the Company.

  • Slug loading means any pollutant, including oxygen demanding pollutants, released in a discharge at a flow rate and/or pollutant concentration as to cause interference in the POTW.

  • connecting point means the point at which the drainage installation joins the connecting sewer;

  • system user means a natural or legal person supplying to, or being supplied by, a transmission or distribution system;

  • Fraud Monitoring System means an off-line administration system that monitors suspected occurrences of ABT- related fraud.

  • Alarm system means equipment and devices assembled for the purpose of:

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems), and networks, whether operated by Customer or through the use of third-party services.

  • Fuel system means the components which store or transport fuel on board the vehicle and comprise the fuel tank system, all fuel and vapour lines, any non-tank mounted fuel pumps and the activated carbon canister.

  • Network Area means the 50 mile radius around the local school campus the Named Insured is attending.

  • Delivery System means Buyer's delivery scheduling system and electronic data exchange billing and invoicing system, and their respective document processes.

  • MERS(R) System The system of recording transfers of Mortgages electronically maintained by MERS.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Service Specifications means the following documents, as applicable to the Services under Your order:

  • Supplier System means the information and communications technology system used by the Supplier in performing the Services including the Software, the Equipment and related cabling (but excluding the Customer System);