Business Critical definition

Business Critical means any function identified in any Statement of Work as Business Critical.

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Business Critical means any function identified in any Statement of Work as Business Critical. “Chronic Failure” is defined in any applicable Service Level Agreements.

Business Critical means loss that indirectly impacts a Mission Critical function, or directly impacts a business unit’s primary function.

Examples of Business Critical in a sentence

• In accordance with Table 2-R below, the Call Center will register and manage requests for Remote Technical Assistance during normal business days (M-F) and hours (9:00-18:00 hrs), excluding holidays for Business Critical, Major and Minor Severity Problems and for E1 and E2 Severity Problems the Call Center will be available 24 hours a day, 365 days a year.

• Priority 1 incident Outage time is measured from the opening of the trouble ticket for the Outage to the resolution of the Outage and restoration of the Business Critical Service.

• Customer may purchase such Business Critical Services, which are provided and performed pursuant to Attachment 3.

• Priority 1 Business Critical Within 2 hours 72 hours Priority 2 Degraded Services Within 4 hours 72 hours Priority 3 General Issues Within 12 hours - Priority 4 Low Priority Within 24 hours - Priority 1 - Business Critical: This status only applies to applications that are in production.

• The total incident Outage time for all Priority 1 incidents experienced by the Business Critical Services described above is used to calculate the availability of a Business Critical Service for the month.

More Definitions of Business Critical

Business Critical means an incident where 50% or more Endpoints are unusable and significantly impacting business.

Business Critical means any Asset, system or function where its failure would result in the failure of business operations to a Contracting Body;

Business Critical means any function identified in any SOW as Business Critical.

Business Critical means any function identified in any Statement of Work as Business Critical. "Chronic Failure" is defined in any applicable Service Level Agreements.

Business Critical means a complete loss of service or a significant feature that is completely unavailable, and no workaround exists. Does not include development issues or problems in sandbox environments.

Business Critical means any condition that is not an equipment outage, but is deemed by Nortel to be critical to maintaining goodwill with its affected customer.

Business Critical means a catastrophic issue with the hosting of the Hosted Application which may severely impact essential Customer production systems (which shall include the functionality of the Hosted Application), or in which essential Customer production systems and/or the Hosted Application are down or not functioning or performance is so severely degraded as to render the Customer’s essential production systems or Hosted Application unusable.