Volunteer Alerting and Activation Sample Clauses

Volunteer Alerting and Activation. The primary function of the service is to register, track and notify volunteers of activation. The service must be able to associate contact information with each user’s account and to allow administrators to use that information to send general messages to users and activation alerts to accepted volunteers. Because activation alerts are sent as a response to emergency situations a variety of communication methods are desirable. The service must be able to communicate via email, fax, SMS/text, phone, pager, and TTD/TTY. Services with more methods of contact will be rated higher. In addition, the service must also be capable of accepting files, either uploaded or from the document library, as attachments to email messages. When sending messages or activation alerts administrators must be able to filter and sort user accounts in a variety of ways including identity, affiliations, contact information, employer information, criminal background information, medical license information, certifications, skills, trainings, deployment information, availability, medical limitations, and whether the user has been accepted into a volunteer organization/unit based upon the information provided by the user. Filtered accounts must then be presented to an administrator for sorting and selection. Messages and alerts should include a title and message to be sent. The service should also make a record of all messages sent including information on the sender, the time sent, the content and the recipients. These records should be available for later analysis.