Common use of Table of Key Personnel Clause in Contracts

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide a full service during the agreed project. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management Meeting.

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide a full service during the agreed project. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management Meeting.

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW XXX IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide Metric Min Level Measure CONTRACT CHARGES CAPPED TIME AND MATERIAL CHARGES Where Services for this Release are being delivered on a full service during Capped Time and Materials Basis, the agreed project. This includes agreed working hours provisions of this paragraph 5.1 and any Out of hours agreed in advance The Supplier is to answer calls the Time and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management MeetingMaterial Rates set out at paragraph 5.3.5 shall apply.

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration 2 weeks Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide a full service during the agreed project. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management Meeting.

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide Metric Min Level Measure CONTRACT CHARGES CAPPED TIME AND MATERIAL CHARGES Where Services for this Release are being delivered on a full service during Capped Time and Materials Basis, the agreed project. This includes agreed working hours provisions of this paragraph 5.1 and any Out of hours agreed in advance The Supplier is to answer calls the Time and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management MeetingMaterial Rates set out at paragraph 5.3.5 shall apply.

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found 7.2 to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide a full service during the agreed project. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management Meeting.

Table of Key Personnel. [Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: ! Reference source not found found. to 7.3, into this table table] Name Role Details CALIBRATION STAGE DELIVERABLES Calibration Stage Deliverables (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE not applicable where SOW IS EXECUTED FOR INCEPTION is executed for Inception STAGE, CALIBRATION STAGECalibration Stage. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide Metric Min Level Measure CONTRACT CHARGES CAPPED TIME AND MATERIAL CHARGES Where Services for this Release are being delivered on a full service during Capped Time and Materials Basis, the agreed project. This includes agreed working hours provisions of this paragraph 5.1 and any Out of hours agreed in advance The Supplier is to answer calls the Time and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management MeetingMaterial Rates set out at paragraph 5.3.5 shall apply.

Table of Key Personnel. Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework AgreementN/A CONTRACT CHARGES FROM THE FOLLOWING, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide a full service during the agreed projectPLEASE SELECT AND OUTLINE YOUR CHARGING MECHANISM FOR THIS SOW. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management MeetingWHERE A CHARGING MECHANISM IS NOT REQUIRED, PLEASE REMOVE TEXT AND REPLACE WITH “UNUSED”.

Table of Key Personnel. [Insert names and roles of Supplier Staff who are considered to be Key Personnel for the purposes of Clauses Error: Reference source not found to 7.3, into this table table] Name Role Details CALIBRATION STAGE DELIVERABLES (Not applicable where SOW is executed for Inception Stage, Calibration Stage OR Ad-Hoc Service Requirements i.e. these are the agreed deliverables that are output from the Calibration Stage) Table A - Calibration Deliverable 1: details agreed by the Parties at the Calibration Stage in respect of this Release. Sprint Timebox Duration Target Story Cycle Time Target Velocity per Sprint Minimum number of Story Points to be delivered for the Release (associated with the MMF) ’First Release Deliverables’ – (as agreed by the Parties at the Calibration Stage); Release Plan (To be Inserted at Annex 1) Stories from the Product Backlog which are to form the subject of the Release (to be Inserted at Annex 2) Current Product Backlog (To be Inserted at Annex 3) KPIS (NOT APPLICABLE WHERE SOW XXX IS EXECUTED FOR INCEPTION STAGE, CALIBRATION STAGE. OPTIONAL WHERE ADHOC SERVICES ARE REQUIRED) In addition to the Supplier’s performance management obligations set out in the framework Framework Agreement, the Parties have agreed the following KPIs for this Release: GUIDANCE NOTE: EXAMPLES SHOWN BELOW KPI no Target Measurement Measured by 1 Communication: To provide Metric Min Level Measure CONTRACT CHARGES CAPPED TIME AND MATERIAL CHARGES Where Services for this Release are being delivered on a full service during Capped Time and Materials Basis, the agreed project. This includes agreed working hours provisions of this paragraph 46.1 and any Out of hours agreed in advance The Supplier is to answer calls the Time and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management MeetingMaterial Rates set out at paragraph 46.3.5 shall apply.