Services Level Sample Clauses
Services Level. Package Service description Premier The Premier Package is the ultimate in dedicated support, with a technical expert assigned to take a contractor through the approval process. This is the fastest and the most supported way to gain approval in the market. This package provides contact within one working day, and a response to the submitted health and safety assessment within two working days. Assisted The Assisted Package is ideal for contractors who would like dedicated personalised assistance through the approval process. This package shall provide contact within five working days, and a response to the submitted health and safety assessment within another five working days. Express The Express Package is ideal for contractors who need a quick turn-around on approval. This package shall provide contact within two working days, and a response to the submitted health and safety assessment within two working days. Standard The original and the best since 1999 this industry leading Standard Package provides support through the approval process for contractors familiar with health and safety requirements. This package shall provide contact within seven working days and a response to the submitted health and safety assessment within twenty working days.
Services Level. StandardFusion will use commercially reasonable efforts to make the Services operational and available to you at least
Services Level. StandardFusion will use commercially reasonable efforts to make the Services operational and available to you at least 99.9% of the time in any calendar month, excluding periods of Scheduled Maintenance (the “Performance Commitment”). If StandardFusion does not meet the Performance Commitment, and if you meet your obligations under the Agreement and this SLA, you will be eligible to receive the Service Credits described below. This Performance Commitment states your sole and exclusive remedy for any failure by StandardFusion in providing the Services. Notwithstanding the foregoing, if StandardFusion fails to meet its Performance Commitment for three consecutive months during your subscription term, you may terminate your subscription and the Agreement for material breach.
Services Level. OAO shall provide the same level of Services as is consistent in scope and quality with OAO's past practices regarding such services for the Company, which level is intended by the parties to include, at a minimum, the assistance of ▇▇▇▇▇▇ ▇▇▇▇▇▇, the Assistant Controller of OAO, and the closing of the books of the Company within the same monthly and quarterly time frames as those used for the closing of the books of OAOT.
Services Level. 1. ezQR shall use all reasonable commercial efforts to ensure that the Platform is operating and available to the Merchant at a rate of ninety-nine point nine percent (99.9%) uptime. Circumstances beyond ezQR’s reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, armed conflict, embargo, fire, flood, strike or other labour disturbance, unavailability of or interruption or delay in telecommunications or third party services, virus attacks or hackers, failure of third party software (including, without limitation, ecommerce software, payment gateways, Browser software limitations).