Cross Connect Availability Sample Clauses
The Cross Connect Availability clause defines the obligations and standards regarding the provision and maintenance of physical or virtual connections between different networks or systems within a facility, such as a data center. Typically, this clause outlines the timeframe for making cross connects available, the process for requesting them, and any limitations or service levels that apply. Its core practical function is to ensure that customers or tenants have reliable and timely access to necessary network interconnections, thereby supporting operational continuity and minimizing downtime or connectivity issues.
Cross Connect Availability. Element Critical will use commercially reasonable efforts to ensure that cross connections will be available at all times. A cross connection is considered to be unavailable when the physical media used to provide the connection fails and is unable to support communication between the end points. In the event that a cross connection becomes unavailable, Element Critical commits to restoring the connection within 4 hours of Customer’s notification of Element Critical Data Center Operations at either ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Should Element Critical fail to restore the cross connection within 4 hours of notification, Customer will be entitled to receive a credit of one month’s recurring revenue for the affected Service.