Rejections if a Consumer Contacts the Competitive Supplier to Opt-in Via Phone or Online Form Sample Clauses

Rejections if a Consumer Contacts the Competitive Supplier to Opt-in Via Phone or Online Form a) The following rejections require the Competitive Supplier to reach out to the LDC to correct: • Account name does not match account (ask for new name and name key); • Service is not eligible (contact LDC to get correct code or search your database for another enrolled account on same street to get code); • Invalid service identifier; and • Special conditions apply. In these cases, the LDC should either manually enroll the account or provide Competitive Supplier the information to update the system and resubmit the enrollment. If Competitive Supplier cannot resolve the rejection, Competitive Supplier shall contact the customer as in 3.5.5.2(b).
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Related to Rejections if a Consumer Contacts the Competitive Supplier to Opt-in Via Phone or Online Form

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  • Competitive Supplier’s Standard Credit Policy The Competitive Supplier will not require a credit review for any consumer participating in the Program, nor does Competitive Supplier require any consumer to post any security deposit as a condition for participation in the Program. The Competitive Supplier may terminate service to a Participating Consumer and return such consumer to a Basic Service in the event that the Participating Consumer fails to pay to Competitive Supplier amounts past-due greater than sixty (60) days.

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