Common use of Redressal of complaints Clause in Contracts

Redressal of complaints. 41.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 3 contracts

Samples: Concession Agreement, Concession Agreement, Concession Agreement

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Redressal of complaints. 41.2.1 46.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 2 contracts

Samples: Concession Agreement, Concession Agreement

Redressal of complaints. 41.2.1 39.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and Registerand a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a undera certificate of posting.

Appears in 2 contracts

Samples: Concession Agreement, Concession Agreement

Redressal of complaints. 41.2.1 34.2.1 The Concessionaire Operator shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire Operator to the Complainant under a certificate of posting.

Appears in 1 contract

Samples: Operation Services Agreement

Redressal of complaints. 41.2.1 47.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 1 contract

Samples: Substitution Agreement

Redressal of complaints. 41.2.1 40.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 1 contract

Samples: Concession Agreement

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Redressal of complaints. 41.2.1 29.2.1. The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 1 contract

Samples: Concession Agreement

Redressal of complaints. 41.2.1 30.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 1 contract

Samples: Concession Agreement

Redressal of complaints. 41.2.1 31.2.1 The Concessionaire shall inspect the Complaint Register every day and take prompt and reasonable action for redressal of each complaint. The action taken shall be briefly noted in the Complaint Register and a reply stating the particulars thereof shall be sent by the Concessionaire to the Complainant under a certificate of posting.

Appears in 1 contract

Samples: Concession Agreement

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