Common use of Project Management Process Clause in Contracts

Project Management Process. The eClinicalWorks Project Management Process: • Initiate the project with clearly defined goals and objectives • Define the client’s governance structure and project team • Define the eCW Project Team • Define the eClinicalWorks Project Team’s relationship with the client’s designated Project Team and accountabilities for each team’s members • Describe preferred communication approaches between the two teams • Define technical and management strategies and methods to be employed to ensure completion of the project plan in accordance with contract requirements • Understand and document infrastructure requirements • Explore concrete approaches that can be used to promote system acceptance and long-term adoption by users and stakeholders • Define content and workflow needs • Define Interoperability needs • Discuss the development of a communication portal for use by the Project Teams to facilitate timely communication • Plan the launch and obtain user buy-in • Perform site analyses to understand the various workflow requirements • Perform enterprise inventory analysis to determine workstation and peripheral hardware needs based on eCW hardware specifications • Check connectivity • Develop the data migration strategy • Determine and document the interoperability requirements and develop the interoperability plan • Plan for additional assistance, staff augmentation. • Understand and document reporting requirements • Plan the deployment strategy – big bang, phased, hybrid • Support Strategy –Internal Help Desk, eCW Support, eCW’s Account Management model • Deployment – hardware, software, system build • End user training • Go Live – on-site user training, engage eCW Support Resources • Review the execution phase: operational, financial, Meaningful Use, adoption, quality • Measure progress toward goals using eBO reporting • Listen – provider user groups – weekly and/or monthly • Support – provider/user appreciation events • Tracking and trending for Meaningful Use – MAQ Dashboards • User adoption of the technology – KPIs, site assessments, site review for technology optimization