Proactive Outage Notification Clause Samples

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Proactive Outage Notification. In the event of a Service outage, Masergy will proactively deliver notification to Customer within five (5) minutes of Masergy's confirmation of a Customer-affecting outage as detected by Masergy's Network Management System. Masergy's standard procedure is to monitor Customer's circuit on five (5) minute monitoring cycles. Two monitoring cycles of no response shall constitute Service unavailability and will trigger initiation of proactive outage notification procedures by Masergy. The proactive outage notification process will involve Masergy delivering notification to Customer's specified point of contact, as specified in the Masergy Customer Information Form, via email, telephone, or pager that an outage has occurred. In the event that Masergy does not provide this proactive outage notification, Customer will be eligible to receive a credit equal to one week of the affected site's monthly recurring Masergy Service fee (excluding local access circuit charges), not to exceed one month's Service fees. Customer should open trouble tickets and make claims via the Masergy Portal application, which can be accessed by clicking on the Log In link located on the Masergy website ▇▇▇.▇▇▇▇▇▇▇.▇▇▇; claims may also be submitted via electronic mail sent to ▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇. Customer must request this credit within thirty (30) business days of the outage event for which proactive notification was not provided. Customer shall be ineligible to receive remedies if Masergy's failure to notify is due to outdated, incomplete or inaccurate contact information on the Masergy Customer Information Form due to Customer's action or omission, or if Masergy's failure to notify is due to Force Majeure events.
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Proactive Outage Notification. SLA. The Proactive Outage Notification SLA provides credits if Verizon fails to notify Customer of a Device Outage as provided below. Proactive Outage Notification will be provided to the Customer’s designated point of contact by e-mail or pager. Verizon has fifteen (15) minutes to notify Customer’s primary point of contact from the start point of the Notification Period, as defined below.
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Proactive Outage Notification. SLA. The proactive outage notification SLA provides credits if Verizon fails to notify Customer of a Network Outage as provided herein. Proactive Notice is provided by different means depending on the type of Managed WAN Service. Proactive Notice will be provided to the Customers’ designated point of contact by e-mail or pager.
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Proactive Outage Notification. SLA. Credits are provided in accordance with this section if Verizon fails to notify Customer of a Hard Outage by electronic means (e.g., pager or e-mail).
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Proactive Outage Notification. Proactive Outage Notification; will be provided to Customers’ designated point of contact through email within 30 Minutes from the start point of the Notification Period, as defined below. STCS will provide a ticket number and initial status.
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Proactive Outage Notification. Verizon will open a Trouble Ticket for each Priority 1 incident and send a Proactive Outage Notification to Customer within 15 minutes of opening such Priority 1 Trouble Ticket (except where Customer is required to open a Trouble Ticket, e.g., with Secure Cloud Interconnect (SCI) or with a third party provider).
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Proactive Outage Notification. Proactive Outage Notification will be provided to Customers’ designated point of contact within 15 minutes from the start point of the Notification Period, as defined below. Verizon will provide a Trouble Ticket number and initial status.
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Related to Proactive Outage Notification

  • Customer Notification By executing this Agreement, the Advisor acknowledges that as required by the Advisers Act the Sub-Advisor has supplied to the Advisor and the Trust copies of the Sub-Advisor’s Form ADV with all exhibits and attachments (including the Sub-Advisor’s statement of financial condition) and will promptly supply to the Advisor copies of all amendments or restatements of such document. Otherwise, the Advisor’s rights under federal law allow termination of this contract without penalty within five business days after entering into this contract. U.S. law also requires the Sub-Advisor to obtain, verify, and record information that identifies each person or entity that opens an account. The Sub-Advisor will ask for the Trust’s legal name, principal place of business address, and Taxpayer Identification or other identification number, and may ask for other identifying information.

  • Privacy Notification (1) The authority to request the above personal information from a seller of goods or services or a lessor of real or personal property, and the authority to maintain such information, is found in Section 5 of the State Tax Law. Disclosure of this information by the seller or lessor to the State is mandatory. The principal purpose for which the information is collected is to enable the State to identify individuals, businesses and others who have been delinquent in filing tax returns or may have understated their tax liabilities and to generally identify persons affected by the taxes administered by the Commissioner of Taxation and Finance. The information will be used for tax administration purposes and for any other purpose authorized by law. (2) The personal information is requested by the purchasing unit of the agency contracting to purchase the goods or services or lease the real or personal property covered by this contract or lease. The information is maintained in the Statewide Financial System by the Vendor Management Unit within the Bureau of State Expenditures, Office of the State Comptroller, ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇ ▇▇▇▇▇.

  • Traffic Measurement and Billing over Interconnection Trunks 6.1 For billing purposes, each Party shall pass Calling Party Number (CPN) information on at least ninety-five percent (95%) of calls carried over the Interconnection Trunks. 6.1.1 As used in this Section 6, “Traffic Rate” means the applicable Reciprocal Compensation Traffic rate, Measured Internet Traffic rate, intrastate Switched Exchange Access Service rate, interstate Switched Exchange Access Service rate, or intrastate/interstate Tandem Transit Traffic rate, as provided in the Pricing Attachment, an applicable Tariff, or, for Measured Internet Traffic, the FCC Internet Order. 6.1.2 If the originating Party passes CPN on ninety-five percent (95%) or more of its calls, the receiving Party shall ▇▇▇▇ the originating Party the Traffic Rate applicable to each relevant minute of traffic for which CPN is passed. For any remaining (up to 5%) calls without CPN information, the receiving Party shall ▇▇▇▇ the originating Party for such traffic at the Traffic Rate applicable to each relevant minute of traffic, in direct proportion to the minutes of use of calls passed with CPN information. 6.1.3 If the originating Party passes CPN on less than ninety-five percent (95%) of its calls and the originating Party chooses to combine Reciprocal Compensation Traffic and Toll Traffic on the same trunk group, the receiving Party shall ▇▇▇▇ the higher of its interstate Switched Exchange Access Service rates or its intrastate Switched Exchange Access Services rates for all traffic that is passed without CPN, unless the Parties agree that other rates should apply to such traffic. 6.2 At such time as a receiving Party has the capability, on an automated basis, to use such CPN to classify traffic delivered over Interconnection Trunks by the other Party by Traffic Rate type (e.g., Reciprocal Compensation Traffic/Measured Internet Traffic, intrastate Switched Exchange Access Service, interstate Switched Exchange Access Service, or intrastate/interstate Tandem Transit Traffic), such receiving Party shall ▇▇▇▇ the originating Party the Traffic Rate applicable to each relevant minute of traffic for which CPN is passed. If the receiving Party lacks the capability, on an automated basis, to use CPN information on an automated basis to classify traffic delivered by the other Party by Traffic Rate type, the originating Party will supply Traffic Factor 1 and Traffic Factor

  • System Access Control Data processing systems used to provide the Cloud Service must be prevented from being used without authorization.

  • Data Access Control Persons entitled to use data processing systems gain access only to the Personal Data that they have a right to access, and Personal Data must not be read, copied, modified or removed without authorization in the course of processing, use and storage.