Common use of Passenger Service Agent Clause in Contracts

Passenger Service Agent. comprises all those who perform airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatches and delivered to customers; and other duties and functions related to the foregoing as directed by management.

Appears in 2 contracts

Samples: Collective Agreement, Collective Agreement

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Passenger Service Agent. The Passenger Service classification includes all those who perform work in the following position, Passenger Service Agent. Passenger Service Agent comprises all those who perform airport any of the following duties inform passengers about arrival/departure of Carrier’s aircraft and surface transport, make arrangements for stopover, transfer and transit passengers and their baggage, when requested by Carrier, provide and arrange for special equipment, facilities and specially trained personnel, assist passengers when flights are interrupted, delayed or cancelled, notify the Carrier of complaints and claims made by passengers and process such claims, handle lost, found and damaged property matters, report to the Carrier any irregularities discovered in passenger and baggage handling, provide and arrange for check-in positions and service functions including: making reservationscounter, preparation check and issuance of ensure that tickets and itinerariestravel documents are valid for the flight for which they are presented, computation of faresweigh and/or measure checked and/or cabin baggage and record figures, issuance of refunds, checking determine and handle excess baggage, collection effect conveyance of excess checked baggage charges, providing passengers with general travel information; meets aircraft at gate or loading to the baggage sorting area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning collect airport and/or any other service charges from departing passengers, checks passenger ticket for validity carry out the Carrier’s seat allocation or selection system and lifts appropriate couponissue boarding passes, completes all necessary arrangements for accommodating handle denied boarding process, direct passengers holding reservationsthrough controls to departure gate, standbys and their luggageat the gate, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatches and delivered to customers; and other perform duties and functions related to the foregoing foregoing, including upgrades and downgrades, handling of stand-by list, and reconciliation of passenger numbers with aircraft documents prior to departure, perform opening/closing aircraft passenger doors and direct passengers from aircraft through controls. All PSA’s must be able to meet ATS and other contract carrier requirements as directed by managementspecified. Passenger Service Agents must be able to apply the jet bridges and perform all related duties.

Appears in 2 contracts

Samples: Collective Agreement, Collective Agreement

Passenger Service Agent. The Passenger Service classification includes all those who perform work in the following position, Passenger Service Agent. Passenger Service Agent comprises all those who perform airport any of the following duties inform passengers about arrival/departure of Xxxxxxx’s aircraft and surface transport, make arrangements for stopover, transfer and transit passengers and their baggage, when requested by Carrier, provide and arrange for special equipment, facilities and specially trained personnel, assist passengers when flights are interrupted, delayed or cancelled, notify the Carrier of complaints and claims made by passengers and process such claims, handle lost, found and damaged property matters, report to the Carrier any irregularities discovered in passenger and baggage handling, provide and arrange for check-in positions and service functions including: making reservationscounter, preparation check and issuance of ensure that tickets and itinerariestravel documents are valid for the flight for which they are presented, computation of faresweigh and/or measure checked and/or cabin baggage and record figures, issuance of refunds, checking determine and handle excess baggage, collection effect conveyance of excess checked baggage charges, providing passengers with general travel information; meets aircraft at gate or loading to the baggage sorting area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning collect airport and/or any other service charges from departing passengers, checks passenger ticket for validity carry out the Carrier’s seat allocation or selection system and lifts appropriate couponissue boarding passes, completes all necessary arrangements for accommodating handle denied boarding process, direct passengers holding reservationsthrough controls to departure gate, standbys and their luggageat the gate, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatches and delivered to customers; and other perform duties and functions related to the foregoing foregoing, including upgrades and downgrades, handling of stand-by list, and reconciliation of passenger numbers with aircraft documents prior to departure, perform opening/closing aircraft passenger doors and direct passengers from aircraft through controls. All PSA’s must be able to meet ATS and other contract carrier requirements as directed by managementspecified.

Appears in 1 contract

Samples: Collective Agreement

Passenger Service Agent. The Passenger Service classification includes all those who perform work in the following position, Passenger Service Agent. Passenger Service Agent comprises all those who perform airport any of the following duties inform passengers about arrival/departure of Carrier’s aircraft and surface transport, make arrangements for stopover, transfer and transit passengers and their baggage, when requested by Carrier, provide and arrange for special equipment, facilities and specially trained personnel, assist passengers when flights are interrupted, delayed or cancelled, notify the Carrier of complaints and claims made by passengers and process such claims, handle lost, found and damaged property matters, report to the Carrier any irregularities discovered in passenger and baggage handling, provide and arrange for check-in positions and service functions including: making reservationscounter, preparation check and issuance of ensure that tickets and itinerariestravel documents are valid for the flight for which they are presented, computation of faresweigh and/or measure checked and/or cabin baggage and record figures, issuance of refunds, checking determine and handle excess baggage, collection effect conveyance of excess checked baggage charges, providing passengers with general travel information; meets aircraft at gate or loading to the baggage sorting area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning collect airport and/or any other service charges from departing passengers, checks passenger ticket for validity carry out the Carrier’s seat allocation or selection system and lifts appropriate couponissue boarding passes, completes all necessary arrangements for accommodating handle denied boarding process, direct passengers holding reservationsthrough controls to departure gate, standbys and their luggageat the gate, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatches and delivered to customers; and other perform duties and functions related to the foregoing foregoing, including upgrades and downgrades, handling of stand-by list, and reconciliation of passenger numbers with aircraft documents prior to departure, perform opening/closing aircraft passenger doors and direct passengers from aircraft through controls. All PSA’s must be able to meet ATS and other contract carrier requirements as directed by managementspecified.

Appears in 1 contract

Samples: Collective Agreement

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Passenger Service Agent. The Passenger Service classification includes all those who perform work in the following position, Passenger Service Agent. Passenger Service Agent comprises all those who perform airport any of the following duties inform passengers about arrival/ departure of Carrier’s aircraft and surface transport, make arrangements for stopover, transfer and transit passengers and their baggage, when requested by Carrier, provide and arrange for special equipment, facilities and specially trained personnel, assist passengers when flights are interrupted, delayed or cancelled, notify the Carrier of complaints and claims made by passengers and process such claims, handle lost, found and damaged property matters, report to the Carrier any irregularities discovered in passenger and baggage handling, provide and arrange for check-in positions and service functions including: making reservationscounter, preparation check and issuance of ensure that tickets and itinerariestravel documents are valid for the flight for which they are presented, computation of faresweigh and/or measure checked and/or cabin baggage and record figures, issuance of refunds, checking determine and handle excess baggage, collection effect conveyance of excess checked baggage charges, providing passengers with general travel information; meets aircraft at gate or loading to the baggage sorting area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning collect airport and/or any other service charges from departing passengers, checks passenger ticket for validity carry out the Carrier’s seat allocation or selection system and lifts appropriate couponissue boarding passes, completes all necessary arrangements for accommodating handle denied boarding process, direct passengers holding reservationsthrough controls to departure gate, standbys and their luggageat the gate, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatches and delivered to customers; and other perform duties and functions related to the foregoing foregoing, including upgrades and downgrades, handling of stand-by list, and reconciliation of passenger numbers with aircraft documents prior to departure, perform opening/closing aircraft passenger doors and direct passengers from aircraft through controls. All PSA’s must be able to meet ATS and other contract carrier requirements as directed by managementspecified.

Appears in 1 contract

Samples: Collective Agreement

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