MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 6 contracts
Samples: Agreement (Wellcare Health Plans, Inc.), Wellcare Health Plans, Inc., Wellcare Health Plans, Inc.
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees Enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees Enrollees in making appointments, and to field questions and complaintsComplaints, to assist enrollees Enrollees with the complaint Complaint process.. Bl. ACCESSIBILITY STANDARD FOR COMPLIANCE Member Services sites and functions will be made accessible to and usable by, people with disabilities. SUGGESTED METHODS FOR COMPLIANCE (include, but are not limited to those identified below):
Appears in 1 contract
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, options to effectively utilize the health care resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 1 contract
Samples: Wellcare Health Plans, Inc.
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care healthcare resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 1 contract
Samples: Wellcare Health Plans, Inc.
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees in making appointments, appointments and to field questions and complaints, to assist enrollees with the complaint complaint, process.
Appears in 1 contract
Samples: Wellcare Health Plans, Inc.
MEMBER SERVICES DEPARTMENT. Member services functions include included the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 1 contract
Samples: Wellcare Health Plans, Inc.