Member Grievances. Contractor must resolve one hundred percent (100%) of member grievances within thirty (30) calendar days of receipt of the grievance. For each quarter in which in which Contractor fails to provide and communicate a timely resolution on one hundred percent (100%) of member grievances, Contractor shall pay liquidated damages in the amount of three thousand dollars ($3,000). EXHIBIT 2.C CONTRACT COMPLIANCE AND PAY FOR OUTCOMES
Appears in 3 contracts
Samples: Contract, Contract #0000000000000000000032139, Contract
Member Grievances. Contractor must resolve one hundred percent (100%) of member grievances within thirty (30) calendar days of receipt of the grievance. For each quarter in which in which Contractor fails to provide and communicate a timely resolution on one hundred percent (100%) of member grievances, Contractor shall pay liquidated damages in the amount of three thousand dollars ($3,000). EXHIBIT 2.C CONTRACT COMPLIANCE AND PAY FOR OUTCOMES.
Appears in 1 contract
Samples: Professional Services Contract Contract #0000000000000000000018314
Member Grievances. Contractor must resolve one hundred percent (100%) of member grievances within thirty (30) calendar days of receipt of the grievance. For each quarter in which in which Contractor fails to provide and communicate a timely resolution on one hundred percent (100%) of member grievances, Contractor shall pay liquidated damages in the amount of three thousand dollars ($3,000). EXHIBIT 2.C CONTRACT COMPLIANCE AND PAY FOR OUTCOMES.
Appears in 1 contract
Samples: Professional Services Contract Contract #0000000000000000000018314