Loss of Service. 6.1 You recognise that We make every attempt to select the most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Credit System up and running efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenance.
Appears in 12 contracts
Loss of Service. 6.1 You recognise that We make every attempt to select the most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Credit Debit System up and running efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenance.
Appears in 12 contracts