OUR SERVICE RESPONSIBILITIES Clause Samples
The "Our Service Responsibilities" clause defines the obligations and duties that the service provider must fulfill under the agreement. It typically outlines the specific services to be delivered, the standards or quality expected, and any timelines or milestones for completion. For example, it may require the provider to maintain certain performance levels, respond to client requests within a set timeframe, or ensure compliance with relevant laws. This clause ensures both parties have a clear understanding of what is expected from the service provider, thereby reducing the risk of disputes and promoting accountability.
OUR SERVICE RESPONSIBILITIES. 2.1 Provide You with Direct Debit facilities in accordance with The Direct Debit Scheme as mandated by BACS.
2.2 Provide and maintain The Direct Debit System or secure FTP enabling You to submit daily transaction details through Our secure server. We are not responsible for the maintenance of Your servers or management of Your computers.
2.3 In accordance with The Direct Debit Scheme, We will set up Direct Debits and send Direct Debit Advance Notice emails or letters to clients (unless otherwise agreed).
2.4 For the purposes of determining whether Clients have paid, for managing and reconciling client records and performing other direct debit management tasks, You can access various reports via the Direct Debit System or BACS Payment Services’ web portal.
2.5 Provide backup support at levels deemed reasonable during normal service hours. Outside of these service hours, You should log any issue on Our voicemail system on 01206 675847 and by email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and We will endeavour to solve or begin addressing the matter within 48 hours.
OUR SERVICE RESPONSIBILITIES. 2.1 Provide You with Direct Debit facilities in accordance with The Direct Debit Scheme as mandated by BACS.
2.2 Provide and maintain The Direct Debit System or secure FTP enabling You to submit daily transaction details through Our secure server. We are not responsible for the maintenance of Your servers or management of Your computers.
OUR SERVICE RESPONSIBILITIES. 2.1 Provide You with Direct Credit facilities in accordance with the Direct Credit Scheme as mandated by BACS.
2.2 Provide and maintain The Direct Credit System or secure FTP enabling You to submit daily transaction details through Our secure server. We are not responsible for the maintenance of Your servers or management of Your computers.
2.3 For the purposes of Transaction Summary Reports and performing other Direct Credit management tasks, You can access various reports via the Direct Credit System or BACS Payment Services’ web portal.
2.4 Provide backup support at levels deemed reasonable during normal service hours. Outside of these service hours, You should log any issue on Our voicemail system on 01206 675847 and by email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and We will endeavour to solve or begin addressing the matter within 48 hours.
OUR SERVICE RESPONSIBILITIES. 2.1 Provide You with Direct Credit facilities in accordance with the Direct Credit Scheme as mandated by BACS.
2.2 Provide and maintain The Direct Credit System or secure FTP enabling You to submit daily transaction details through Our secure server. We are not responsible for the maintenance of Your servers or management of Your computers.
2.3 For the purposes of Transaction Summary Reports and performing other Direct Credit management tasks, You can access various reports via the Direct Credit System or BACS Payment Services’ web portal.
OUR SERVICE RESPONSIBILITIES. Provide You with Direct Debit facilities in accordance with the Direct Debit Scheme as mandated by BACS.
OUR SERVICE RESPONSIBILITIES. 2 .1 Provide You with Direct Debit facilities in accordance with The Direct Debit Scheme as mandated by BACS.
2 .2 Provide and maintain The Direct Debit System or secure FTP en abling You to submit daily transaction details through Our secure server. We are not responsible for the mainten ance of Your servers or man ag ement of Your computers.
2 .3 In accordance with The Direct Debit Scheme, We will set up Direct Debits and send Direct Debit Advance Notice emails or letters to clients (unless otherwise agreed).
2 .4 For the purposes of determining whether Clients have paid, for man aging and reconciling client records and performing other direct debit man ag ement tasks, You can access various reports via the Direct Debit System or BACS Payment Services’ web portal.
2 .5 Provide backup support at levels deemed reasonable during normal service hours. Outside of these service hours, You should log any issue on Our voicemail system on 01206 675847 and by email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and We will en deavour to solve or begin addressing the matter within 48 hours.