Common use of Evaluation of Contractor Clause in Contracts

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 hours per week. Contractor employee may be required to work over the maximum 40 hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20-00228, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20-00228, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA Qualifications (RFO SD20-00228, Attachment J); Completed Desirable Qualifications Form (RFO SD20-00228, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 hours per week. Contractor employee may be required to work over the maximum 40 hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20SD22-0022800068, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20SD22-0022800068, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA TDDC -MSA Qualifications (RFO SD20SD22-0022800068, Attachment J); Completed Desirable Qualifications Form (RFO SD20SD22-0022800068, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 hours per week. Contractor employee may be required to work over the maximum 40 hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20SD21-0022800037, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20SD21-0022800037, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA Qualifications (RFO SD20SD21-0022800037, Attachment J); Completed Desirable Qualifications Form (RFO SD20SD21-0022800037, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption Assumptions and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 hours per week. Contractor employee may be required to work over the maximum 40 hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area State of California with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20RFO# SD21-0022800001, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit the following to the ITSD, ITSD Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20SD21-0022800001, Attachment I); Completed Mandatory Qualifications Form – Including ITTDDC-MSA Qualifications (RFO SD20SD21-0022800123, Attachment J); Completed Desirable Qualifications Form (RFO SD20SD21-0022800001, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 hours per week. Contractor employee may be required to work over the maximum 40 hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20SD21-0022800123, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20SD21-0022800123, Attachment I); Completed Mandatory Qualifications Form – Including ITTDDC-MSA Qualifications (RFO SD20SD21-0022800123, Attachment J); Completed Desirable Qualifications Form (RFO SD20SD21-0022800123, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 forty (40) hours per week. Contractor employee may be required to work over the maximum 40 forty (40) hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee,. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one (1) business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20-0022800037, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Offeror’s Reference Form (RFO SD20-00228, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA Qualifications (RFO SD20-00228, Attachment J); Completed Desirable Qualifications Form (RFO SD20-00228, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 twenty (20) business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 forty (40) hours per week. Contractor employee may be required to work over the maximum 40 forty (40) hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract Agreement in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one (1) business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20-0022800041, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20-00228, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA Qualifications (RFO SD20-00228, Attachment J); Completed Desirable Qualifications Form (RFO SD20-00228, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 twenty (20) business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 hours per week. Contractor employee may be required to work over the maximum 40 hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20SD21-0022800123, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20SD21-0022800123, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA Qualifications (RFO SD20SD21-0022800123, Attachment J); Completed Desirable Qualifications Form (RFO SD20SD21-0022800123, Attachment K); and Copy of degrees and certifications necessary to satisfy education requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 business days of the rejection.

Evaluation of Contractor. The CCHCS Contract Manager, or designee, will complete a written evaluation of the Contractor’s performance for all contracts $500,000 or more and related to an IT project following the contract term end date. The evaluation shall be prepared on the Post Evaluation for IT Services Contract (STD 971) and a copy will be sent to the California Department of Technology (CDT). CCHCS will have the option to perform this evaluation for any IT Service contract regardless of dollar value or relation to an IT Project. Assumption and Constraints Work hours for the Agreement must be consistent with CCHCS normal business hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding State holidays. Contractor will be scheduled by the CCHCS Contract Manager, or designee, and assigned to work a maximum of 40 forty (40) hours per week. Contractor employee may be required to work over the maximum 40 forty (40) hours stated herein to successfully provide the services described in the SOW. Any hours worked over the maximum must be specifically agreed to by the parties herein and authorized by the CCHCS Contract Manager, or designee. No overtime pay will be authorized for Contractor’s performance under the Agreement. Contractor shall ensure availability of Contractor personnel to perform the requirements of the Agreement at all times during the period described above. The entire SOW (including all exhibits) and accepted Offer will be made a part of the Contract Agreement in its entirety. Any modifications to the SOW will be mutually agreed upon by the Contractor and CCHCS and shall require a formal Agreement amendment. The work location will be at CCHCS Headquarters located in Elk Grove, California, or at another designated location within the greater Sacramento area with approval from the Contract Manager, or designee. CCHCS, in its sole discretion, reserves the right to require Contractor to substitute personnel, add, reduce, or cancel a personnel’s performance of services at any time. CCHCS and Contractor are mutually obligated to keep open channels of communications to ensure successful performance of the Agreement. Both parties are responsible for communicating any potential problems or issues to CCHCS DCIO, or designee, and the Contractor, respectively, within one (1) business day of becoming aware of said problems. Contractor certifies that it has appropriate systems and controls in place to ensure that State funds will not be used in performance of the Agreement for the acquisition, operation, or maintenance of computer software in violation of copyright laws. Contractor Personnel Changes If a Contractor’s person becomes unable to perform duties due to illness, resignation, or other factors beyond the Contractor’s control, the Contractor shall make every reasonable effort to provide suitable replacement personnel. The proposed personnel must meet all criteria and be evaluated as specified in RFO #SD20-0022800050, and approved by CCHCS’ ITSD, Contracts unit prior to commencing work. Contractor must submit to the ITSD, Contracts Unit, in advance, the following: Résumé for the proposed personnel; Completed Proposed Personnel Reference Form (RFO SD20-00228, Attachment I); Completed Mandatory Qualifications Form – Including IT-MSA Qualifications (RFO SD20-00228, Attachment J); Completed Desirable Qualifications Form (RFO SD20-00228, Attachment K); and Copy of degrees and certifications necessary to satisfy education education/training requirements. CCHCS shall be allowed to interview proposed personnel and verify references and qualifications. If the change is approved, a Contractor Personnel Change form will be prepared and routed for acceptance by the CCHCS Contract Manager, or designee. Replacement personnel shall not automatically receive the hourly rate of the staff(s) or position(s) being replaced. CCHCS and the Contractor shall negotiate the hourly rate of any replacement personnel to the Agreement. The hourly rate negotiated shall be dependent, in part, upon the experience and individual skills of the proposed replacement personnel. The negotiated hourly rate shall not exceed the hourly rate for that position, as set forth in the Agreement. CCHCS reserves the right to reject the Contractor’s proposed personnel. If any of the proposed personnel is rejected, the Contractor shall work diligently to promptly provide a qualified replacement to CCHCS for approval within 20 twenty (20) business days of the rejection.