Email Messages. If you have questions concerning the use of the Service, you may send your questions to the Bank and receive answers to your questions from the Bank through your email service (“Email”). Email should not be used if you have questions about your accounts, if you discover an account error or if you believe someone else may have access to your password. If you need to contact the Bank immediately because you have questions about your accounts, or about transfers and payments to and from your deposit and credit accounts, please call the Bank immediately at 217-568-7311. Under no circumstances will a Bank employee request your username or password via the Internet, Email or by any other means. DO NOT respond to such a request even if the individual claims to represent the Bank and you should not send confidential information via the Internet or Email.
Email Messages. If you have questions concerning the use of the Service and the answers to those questions cannot be obtained through our on-line help or tutorial, you may send your questions to the Bank and receive answers to your questions from the Bank through your email service (“Email”). Email should not be used if you have questions about your accounts, if you discover an account error or if you believe someone else may have access to your password. If you need to contact the Bank immediately because you have questions about your accounts, or about transfers and payments to and from your deposit and credit accounts, please call the Bank immediately at 877.925.3030. Under no circumstances will a Bank employee request your username or password via the Internet, Email or by any other means. DO NOT respond to such a request even if the individual claims to represent the Bank and you should not send confidential information via the Internet or Email.
Email Messages. We may collect Non-Personal Information through emails we send you which contain code that allows us to track whether the message was opened and/or links were clicked.
