Customer Research Sample Clauses

Customer Research. ▇▇▇▇▇ ▇▇▇▇ would lead on the design and delivery of the customer research, drawing upon their experience of delivering the customer research in the interim evaluations. An overview of the approach is set out in the image below. CESP community Matched community with low level CERT activity intensive CERT activity Matched community with intensive CERT activity with low level CERT
Customer Research. As specified in the table below, is an overview of client research requirements. Disabled customer research (MSA) Dec 23 March 2024 Research activity to be developed and undertaken in collaboration with National Highways EDI Manager, with regular progress updates. To undertake research, in collaboration with NH Customer Insight Team, to investigate experience when using motorway service areas. To include member survey and focus group / structured interviews. To present findings to Roads for All Forum in December and to roadside facilities operators as required. Disabled customer research (breakdowns) Mar 24 March 2024 Research activity to be developed and undertaken in collaboration with National Highways EDI Manager, with regular progress updates. To undertake research, in collaboration with NH Customer Insight Team, to investigate experience when using emergency roadside telephones and roadside recovery. To include member survey, workshop and practical evaluation. To facilitate discussion and present survey findings to Roads for All Forum in March and to roadside recovery operators as required. Disabled customer audits Apr 24 Dec 24 To assist with recruitment and effective engagement of disabled customers and to refresh as required during the duration of the contract. Assist with recruitment of disabled customers who can undertake customer audits of roadworks and diversion routes for NH. Provide ongoing support and advice to ensure audits are effective and volunteers are fully engaged. Smart Motorway Safety Apr 24 Dec 24 Recruitment activity to be developed and undertaken in collaboration with National Highways EDI Manager, with regular progress updates. To recruit and facilitate a panel of disabled people for structured interviews and/or focus group to investigate experiences when using Smart Motorways. On expiry of contract, the Service Provider will transfer ownership to the Client the following: • Contact email list of all A+I Reference group members • All relevant minutes, agendas, reports and presentations submitted to A+I Reference group. • Contact email list of all disabled customers involved in roadwork and diversion route audits and feedback received. • Any relevant supporting evidence used when drafting the research and engagement reports.
Customer Research. After the Closing Date and upon the request and expense of Buyer, Seller will conduct reasonable searches of its records pertaining to the Deposits in connection with any specific customer inquiries concerning transactions involving the Deposits and occurring before the Closing Date. All such searches will be performed by Seller in accordance with its ordinary business practices in responding to customer inquiries. Such Deposit records shall be retained by Seller for a period of not less than five (5) years after the Closing Date.
Customer Research. For six (6) months following the Data Conversion Date, and upon the reasonable request of B▇▇▇▇, Seller will conduct reasonable searches of its records pertaining to the Deposit Accounts in connection with any specific customer inquiries concerning transactions involving the Deposit Accounts occurring before the Data Conversion Date. All such searches will be performed by Seller in accordance with its ordinary business practices in responding to customer inquiries.

Related to Customer Research

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Technology Research Analyst Job# 1810 General Characteristics

  • Customer Relations A. Actively promote DCP Holding Company in all Marketing, Sales, Public Relations, and Community activity. B. Strategize that the DCP Holding Company product is placed effectively before the public with emphasis on “Agent/Broker” C. Continually monitor the success, quality and effectiveness of DCP Holding Company marketing

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect