Community Meetings and Customer Service Sample Clauses

Community Meetings and Customer Service. The Contractor, its employees or subcontractors shall, with the CHA’s prior request or approval, (i) attend community meetings which may be scheduled after normal business hours, either at the CHA’s direction or when such community meetings will include discussion of matters related to the Contractor’s Services and (ii) provide private transportation to and from any community meetings and shall not use any vehicles in the CHA fleet of vehicles for purposes of attending such community meetings. The Contractor shall (iii) participate in such community meetings on behalf of, or in conjunction with, the CHA and shall give the CHA prior notification of requests to attend and give presentations by elected officials and community groups. The Contractor shall (iv) maintain the highest of professional standards of customer service with, including but not limited to, members of the public, participants, owners and any other individuals encountered while performing the Contractor’s Services.
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Related to Community Meetings and Customer Service

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

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  • Processing of Customer Personal Data 3.1 UKG will:

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  • Branding for Operator Call Processing and Directory Assistance 8.4.1 BellSouth's branding feature provides a definable announcement to Telepak Networks end users using Directory Assistance (DA)/ Operator Call Processing (OCP) prior to placing such end users in queue or connecting them to an available operator or automated operator system. This feature allows Telepak Networks’ name on whose behalf BellSouth is providing Directory Assistance and/or Operator Call Processing. Rates for the branding features are set forth in Exhibit D.

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